In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Dr. Michael Carr-Tatonetti, founder and CEO of Pricing for Associations. They discuss value-based pricing, the growing use of bundling and subscription models, and why to test pricing before building products. The conversation also explores governance around pricing decisions and how associations can balance mission, market realities, and revenue when pricing education.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode475.

Celisa and Jeff explore how impact looks different depending on whose perspective you consider—that of learners, employers, and the learning business itself—and why measuring impact doesn’t have to be perfect to be useful. When learning businesses treat impact data as strategic intelligence, it can inform key decisions about what to offer, what to improve, and what to retire.

They also discuss how evidence of impact strengthens marketing, improves learning design, supports smarter portfolio decisions, and deepens business development conversations.

When reach, revenue, and impact reinforce one another, learning businesses are better positioned not just to grow but to thrive.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode474.

If you’re unsure which offerings are truly pulling their weight, whether you’re leaving money on the table, or how to decide what to keep, cut, or redesign, this conversation can help. Celisa and Jeff explore why clarity about net revenue on a product-by-product basis is essential—not just for financial health but for strategic focus. Revenue data can reveal which offerings the market genuinely values, where your reach is strongest, and where impact is most likely being felt.

They also discuss how pricing, prioritization, and portfolio structure influence both performance and perception and why investing more intentionally in business development and relationship-building can unlock new growth opportunities.

If you want greater confidence in your revenue decisions and a clearer path to strengthening your learning portfolio, this episode offers practical strategic insight.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode473.

Drawing on recent research, client experience, and conversations with learning leaders, Celisa and Jeff discuss why earning attention has become harder, why revenue pressures are intensifying, and why impact remains difficult for many organizations to measure and articulate. They examine common missteps and highlight how clearer portfolio decisions, better use of data, and stronger business development practices can help learning businesses move forward.

If you’re thinking about how to grow reach, sustain revenue, and demonstrate meaningful impact—without treating them as competing goals—this episode offers a strategic lens.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode472.

In this episode, Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele explore the concept of social learning objects: shared artifacts that anchor attention, create common language, and turn individual consumption into collective learning. Social learning objects can take many forms—frameworks, visuals, podcasts, standards, events—but what matters is that they’re generative rather than inert.

Jeff and Celisa discuss what makes a social learning object effective, why simplicity beats complexity, and how questions, visuals, and intentional design can dramatically increase learning impact. They also consider what social learning objects make possible for groups, communities, and learning businesses operating in increasingly uncertain environments.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode471.

Elizabeth Engel and Jamie Notter, co-authors of the white paper “Lean at Ten: Culture Eats Methodology for Lunch,” join co-host Celisa Steele to discuss the core elements of lean startup, the cultural patterns that can undermine using the methodology, and how pairing lean startup with design thinking can help organizations build empathy, surface assumptions, and learn more effectively.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode470.

In this episode, Leading Learning Podcast co-hosts Celisa Steele and Jeff Cobb share insights from a survey of learning businesses to help you think about strategy in 2026. They explore top strategic goals and drivers, key trends and challenges shaping learning businesses, and three themes that emerge from the data: the tension between mission and margin, alignment with credibility and areas of authority, and a growing confidence gap around achieving both strategic goals and revenue expectations.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode469.

They unpack the distinction between fixed and growth mindsets; examine how mindset affects learners, leaders, and organizations; and discuss practical ways learning businesses can foster conditions that support resilience, effort, and meaningful learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode468.

In this episode of the Leading Learning Podcast, co-hosts Celisa Steele and Jeff Cobb share a Rumelt-style diagnosis based on conversations with 27 association CEOs. They unpack the issues hollowing out the old education model—and what learning leaders can do to design trustworthy, employer-aligned, tech-enabled learning pathways for the future.

If you want clarity on the current landscape and what it means for where your learning business needs to go next, tune in.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode467.

Letty Kluttz, senior vice president of membership, education, and programs for the Association for Professionals in Infection Control and Epidemiology (APIC), talks with Leading Learning Podcast co-host Celisa Steele about launching three certification prep courses in under a year, developing a clear pricing philosophy, and introducing microlearning and microcredentials to meet learners where they are. Letty also discusses how APIC is using data and collaboration to focus on high-demand topics, building a content strategy that works and connecting education outcomes to measurable impact in healthcare settings.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode466.

Tori Miller Liu, president and CEO of the Association for Intelligent Information Management (AIIM), talks with Leading Learning Podcast co-host Celisa Steele about treating artificial intelligence initiatives as data initiatives, picking one to three practical use cases that augment people (without replacing them), writing a lightweight AI usage policy that’s easily understandable and updatable, and balancing mission and margin with a simple product profitability lens. They also touch on how AIIM’s portfolio supports information leaders who are turning messy, unstructured content into fuel for generative AI—and improved performance.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode465.

In this episode of the Leading Learning Podcast, co-hosts Celisa Steele and Jeff Cobb place AI in the Learning Business Maturity Model to help you pick the next move for where your learning business is. While AI can’t fix an immature learning business, used thoughtfully, AI can help a learning business on its path to greater maturity.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode464.

Mike Moss, president of the Society for College and University Planning (SCUP), joins co-host Jeff Cobb to talk about how SCUP is reshaping itself around learning. They discuss revising bylaws and governance, deconstructing curriculum, experimenting with membership and communities of practice, and investing in staff and volunteer development. Mike also shares how SCUP balances revenue with risk-taking and why giving people permission to play and experiment is key to fostering curiosity and continuous improvement.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode463.

Glenn Tecker, chair and co-CEO of Tecker International, joins co-host Jeff Cobb to talk about the forces reshaping continuing education and credentialing. They discuss how adaptive learning platforms are blurring the lines between education and assessment, why it’s essential to shift from an education mindset focused on information delivery to a learning mindset focused on application, the governance structures and culture of inquiry needed for innovation, the role of boards and staff in managing experimentation, and what it looks like to anticipate future competencies rather than react to the past.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode462.

Amith Nagarajan, chairman of Blue Cypress and founder of Sidecar, joins co-host Jeff Cobb to talk about how learning businesses can build the capacity they need to thrive in an AI-driven future. They discuss patterns from past waves of technological change, where associations stand today with AI adoption, and the risks of standing still. Amith also shares practical steps for leaders to get hands-on with AI, the importance of reducing friction, and how AI tools are reshaping knowledge, insights, and personalization.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode461.

They discuss the distinction between learning and education, examine what’s often holding associations back, offer concrete ideas for moving forward, and highlight the wide-ranging impact that embracing associations’ role as major providers of learning and education can have on members, learners, employers, and society at large.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode460.

Mary Byers is an association consultant and author of the books Race for Relevance and Road to Relevance. Co-host Celisa Steele talks with Mary about how learning businesses can evolve through consistent innovation; what it means to adapt in uncertain times, without upending your core mission; practical ways to increase risk tolerance; how every threat is also an opportunity (AI being the case in point); and how comfort and complacency are the biggest threats.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode459.

Co-host Celisa Steele talks with Lowell about how identity has to come before strategy because you can’t lead effectively if you’re unclear on who you are as an organization. They also delve into bravery, stability (even in volatile times), empathy, and curiosity. And, while those might sound like highfalutin topics, Lowell translates them into practical advice.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode458.

Our guest in this Leading Learning Podcast episode, number 457, is someone who has spent years helping association leaders. Seth Kahan is the founder of Visionary Leadership and the author of the books Getting Change Right and Getting Innovation Right. Co-host Jeff Cobb talks with Seth about his Disruption Playbook and the seven elements he sees as essential for leading in uncertain times.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode457.

You’ll come away with ideas to apply now and questions to help you think more strategically about what’s next—and what will keep your CE responsive and successful over the next five years and beyond.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode456.

This episode, number 455, features a conversation with Dhawal Shah, founder and CEO of Class Central, which Dhawal describes as a Tripadvisor for online education. Class Central aggregates reviews of hundreds of thousands of courses from platforms all over the world, bringing together the learning-verse in a single searchable and discoverable interface.

Dhawal discusses the evolution of MOOCs, community in the context of online courses, business models (including pricing and the relevant benefits of business-to-business models versus business-to-consumer), and the importance of partnerships.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode455.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode454.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode453.

This episode unpacks how credit and SMEs function as enablers and as limiters—and what learning businesses can do to navigate those dynamics more intentionally.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode452.

They unpack what coherence means, how to spot when coherence is missing, and ways to build and sustain coherence to help make your learning business’s strategy stick.

Show notes and downloadable transcript are available at https://www.leadinglearning.com/episode451.

Kevin Eikenberry is chief potential officer of the Kevin Eikenberry Group and an author, most recently of Flexible Leadership: Navigate Uncertainty and Lead with Confidence. The conversation covers three pillars of flexible leadership (mindset, skillset, and habitset) and four types of contexts leaders must lead in (clear, complicated, complex, and chaotic).

The world feels more complex and uncertain. If you’re a leader, this episode can help you have more clarity in what you do and how you do it.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode450.

If you’re already segmenting learners, the episode will provide food for thought and an opportunity to reassess your approach. If you’re new to segmentation, then you’ll walk away with how to start.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode449.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode448.

There are also less predictable whens that are important times to revisit strategy, like a global pandemic or government policy changes.

While it’s easier to plan for revisiting strategy at predictable points, it’s as important to reassess strategy when the situation shifts. In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele offer Marian Urquilla’s Strategy Triage Tool as an approach learning businesses can leverage for some of those unexpected times when a strategy reassessment is needed.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode477.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele offer five ways to increase the revenue from your portfolio that don’t involve massive investments of time or money: raising prices, packaging products, borrowing to expand, running flash sales, and offering free courses.

Show notes and a downloadable transcript are available at: https://www.leadinglearning.com/episode446.

Erin Pressley is senior vice president of education, training, and events at the National Rural Electric Cooperative Association. Erin describes herself as being passionate about serving NRECA’s members and making money while doing it. She’s a thoughtful and energetic leader with practical and aspirational advice for other learning business leaders.

Show notes and a downloadable transcript are available at: https://www.leadinglearning.com/episode445.

All four ideas tie to the common theme of resourcefulness—Cobb and Steele’s watchword for learning businesses in 2025.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode444.

Your learning business can use this data for benchmarking and to help frame internal discussions about what you’re doing, what you’re not doing, and why.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode443.

This episode, number 442, features a conversation with Mary Byers. Mary is an author, speaker, facilitator, consultant, CEO coach, and mastermind facilitator, and she’s deeply knowledgeable about innovation. Mary wrote Race for Relevance: Five Radical Changes for Associations, and her work focuses on helping organizations remain relevant in a rapidly changing environment.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode442.

This episode of the Leading Learning Podcast, number 441, features a conversation with instructional psychologist Dr. Ruth Colvin Clark and co-host Celisa Steele.

Ruth has spent her spent her career translating academic research into practical guidelines and advocating for the use of evidence-based approaches to learning. She’s the author of many articles and books, including Evidence-Based Training Methods and E-learning and the Science of Instruction.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode441.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode440.

Wayne Turmel is part of the Kevin Eikenberry Group, and he and Kevin co-wrote The Long-Distance Leader, originally published in 2018, with a revised edition out in 2024. Wayne’s work focuses on remote and virtual communication in the evolving workplace.

In this episode of the Leading Learning Podcast, number 439, Wayne and Leading Learning Podcast co-host Jeff Cobb talk about what leadership is; how leadership does and doesn’t change in the context of remote, virtual, and hybrid work; the importance of trust and of choosing the appropriate communication tools for the situation; and what mules and hybrid work have in common.

Whether you lead a team, are part of a team, or both, you’ll benefit from the advice and insight Wayne offers around effective communication.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode439.

Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele discuss the role of effort in learning and how learning businesses can scaffold effort in this episode, number 438.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode438.

Deirdre Reid is a writer, a content marketer, and the publisher of Association Brain Food, a weekly list of free Webinars and other events and recommended reading. In this episode, number 437, Deirdre talks with Leading Learning Podcast co-host Celisa Steele about content marketing, AI’s influence on marketing, data analytics, the role of taxonomy in personalization, search engine optimization, customer acquisition and retention, partnering with employers, cohort-based learning, unconferences, and self-assessments as marketing tools.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode437.

Dr. Alaina Szlachta is author of the book Measurement and Evaluation on a Shoestring. In this episode, number 436, Alaina talks with co-host Jeff Cobb about what measurement and evaluation are (listen for her short but elegant definition). They also talk about data, ways to go beyond smile sheets and completion stats to get at long-term impact, the importance of an impact hypothesis, and automation and AI.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode436

Annasofie Wædeled-Møller, a learning and development expert, is passionate about helping educators and leaders create more practice-based, learner-centered experiences. In episode 435, Annasofie talks with Leading Learning Podcast co-host Celisa Steele about how reflective practice-based learning works and how it’s being applied in various contexts, including her experience with the Danish defense. Celisa and Annasofie also discuss the importance of psychological safety in learning environments, emotional intelligence in leadership, and how self-determination theory aligns with reflective learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode435.

How do learning businesses secure a share of people’s limited time, and how can they help learners make the most of the time they do invest? In this episode, number 434, Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele focus on the small matter of time for learning and for learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode434.

In episode 433 of the Leading Learning Podcast, Amrit talks with co-host Jeff Cobb about the revenue imperative facing most professional, continuing, and online (PCO) education units; the need for the 60-year curriculum; collaboration between higher ed and associations; COVID’s impact on learner expectations; the value for many learning businesses of moving beyond a content producer mentality to being a curator and a guide; and Pink Floyd.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode433. 

In this episode of the Leading Learning Podcast, number 432, Nuno shares how he came to lead a higher education institution, and he and co-host Jeff Cobb talk about the current state of higher ed, the rising costs of a university degree, marketing and education, the impact of artificial intelligence on education, the role of partnerships in the future of adult learning, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode432

In this episode, number 431, Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele look at these two related but different concepts and talk about how each impacts learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode431.

In this episode, number 430, Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele look at how providing learning paths, offering valued credentials, and aligning with employer needs are three activities that can deliver impact on their own and how the combination of all three is more potent—and a bullseye learning businesses might want to aim for.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode430.

Pam Rosenberg, director of education for the American Society for Nondestructive Testing, has been in the exciting role of helping to develop ASNT’s first formal education strategy.

Pam talks with Leading Learning Podcast co-host Celisa Steele about build, borrow, and buy choices for creating a catalog; the need to assess the quality of learning content; competition from subject matter experts; the reality and challenge of serving check-the-box learners; the importance of connection; and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode429.

Reach deals with clearly identifying who you can and should serve and then connecting with them. Impact involves delivering real results for learners, organizations, fields, professions, and industries. Revenue is the lifeblood that keeps a learning business alive.

Very few would disagree that impact and reach are important, but making money off education can cause discomfort to some. And so in this episode we focus on the necessity the reality, and the opportunity revenue represents.

Show notes and a downloadable transcript are available at https://leadinglearning.com/episode428.

In this episode, number 427, co-hosts Jeff Cobb and Celisa Steele talk about the emergence of heutagogy, its relationship to andragogy, and the potential it might represent for learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode427.

Luke Dowden is the chief online learning officer at the Alamo Colleges District, located in San Antonio, Texas. In this episode, number 426, Luke talks with Leading Learning Podcast co-host Jeff Cobb about the good and the bad of online learning becoming an established part of higher education, digital credentialing, non-credit offerings, credit for prior learning, and partnerships between higher education and other organizations serving the third sector.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode426.

In this episode of the Leading Learning Podcast, number 425, co-hosts Jeff Cobb and Celisa Steele focus on some of the most important takeaways from andragogy and learning science, things that can help you be a better learner yourself and things that can position your learning business to address common barriers to learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode425.

In this episode of the Leading Learning Podcast, number 424, co-hosts Jeff Cobb and Celisa Steele break down four high-level approaches to growing your learning business, weigh the generic risks of each, and then focus in on ways to maximize adoption of existing products among your existing audiences.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode424.

In episode 423, Randy talks with Leading Learning Podcast co-host Celisa Steele about what IACET does to support providers of learning, the development and maintenance of important standards like the continuing education unit (or CEU), the benefits of accreditation, and the surprising fact that two-thirds of organizations undergoing IACET’s accreditation process don’t offer CEUs—they embark on the process for the other value it can bring it.

Show notes and a downloadable transcript are available at https://leadinglearning.com/episode423.

In this episode, number 422, we recap competitive advantage, sustained advantage, and transient advantage and then posit a fourth type of advantage for learning businesses to consider: collaborative advantage.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode422.

In episode 421 of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele use his list as the basis for a look at what goes into leading a learning business well.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode421.

Kemi Jona is the vice provost for online education and digital innovation at the University of Virginia, and he’s our guest for this episode, number 420, of the Leading Learning Podcast. Co-host Jeff Cobb talks with Kemi about the increasing role technology is playing in lifelong learning and the challenges colleges and universities face as they look beyond their traditional audiences to serve lifelong learners. Some of those challenges will sound familiar to learning business professionals. Kemi and Jeff also talk about the growth of microcredentials and stackable credentials, the role of credit and non-credit offerings, and collaborations between higher education and associations to support lifelong learners effectively.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode420.

The Inquiring Mind by Cyril Houle was written in 1961, but it’s a foundational text that can still provide learning businesses with a better understanding of the motivations of the learners they aim to serve.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode419.

In The Inquiring Mind, Cyril Houle divides lifelong learners into three categories: goal-oriented, activity-oriented, and learning-oriented. Learning businesses that understand the motivations and activities of each category will be better positioned to serve those learners and provide them with value.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode418.

Ginger Johnson focuses her work on the power of human connection and the why and the how of connecting on purpose with purpose, and Leading Learning Podcast co-host Celisa Steele talks to her in episode 417. Ginger does the work of connection through keynotes, workshops, and other connection experiences. She’s the author of Connectivity Canon, an inveterate dinner party host, and an enthusiastic, joyful human.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode417.

In episode 416 of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele talk about why the importance of content and even context is waning and why a focus on engagement is a savvy move for learning businesses committed to creating and delivering value.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode416.

In episode 415 of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele offer nine criteria, accompanying guiding questions, and a scoring rubric that learning businesses might use when aiming for that right online/offline balance.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode415.

Leading Learning Podcast co-host Jeff Cobb talks with Jeff De Cagna about this and much more. Jeff De Cagna is executive advisor for Foresight First, which helps association boards set a higher standard of stewardship, governing, and foresight, and a board’s duty of foresight has been Jeff’s focus for the last 10 years.

Jeff and Jeff talk about foresight as an intentional process of learning with the future and about intentional learning as a process of sense-making, meaning-making, and decision-making. While Jeff De Cagna focuses on working with association boards, much of what he has to say about foresight and our duty to our successors can apply more broadly to leaders and other staff in learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode414.

In episode 413 of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele offer ten metatrends they see when looking at how lifelong learning is shifting to keep pace with change.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode413.

The question has a philosophical bent, but trying to answer it can have very practical implications for learning businesses in what they choose to do operationally and offer in their portfolios. It’s the kind of question that can move you beyond the usual approaches and constraints and free you to imagine and envision different possibilities.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode412.

Geoff Stead has dedicated his career to building learning tools that sit in what he calls the messy middle between the power of new technologies and real human learning needs. He’s currently chief product officer at MyTutor, and he’s co-author of Engines of Engagement: A Curious Book About Generative AI.

In this episode, number 411, Leading Learning Podcast co-host Celisa Steele talks with Geoff about the changes he’s seen in how technology supports learning. The discussion encompasses mobile learning, the seismic shift that is generative AI, just-in-time learning, his optimistic view of the future of learning, the potency of low ego and high curiosity in collaborations, how he thinks about innovation, and common barriers to and accelerators of innovation.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode411.

Artificial intelligence has the potential to change both the quality and the quantity of work that a learning business does, and so, in this episode of the Leading Learning Podcast, number 410, co-hosts Jeff Cobb and Celisa Steele focus on barriers to the adoption of AI and the potential accelerators.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode410.

In this episode of the Leading Learning Podcast, number 409, co-hosts Jeff Cobb and Celisa Steele discuss using data in decision-making.

Show notes and a downloadable transcript are available at https://leadinglearning.com/episode409.

In this episode, number 408, Leading Learning Podcast co-host Celisa Steele talks with Michelle Brien, vice president of marketing at Matchbox, who approaches her work with care and thought and authenticity.

Celisa and Michelle talk about how Michelle defines marketing, the central role value plays in marketing, the rise of digital and content marketing, the potential for generative AI in marketing, and the fundamental importance of understanding your audience.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode408.

In this episode of the Leading Learning Podcast, number 407, co-hosts Jeff Cobb and Celisa Steele draw on a recent guided trekking experience to offer six takeaways about the value of guides that learning businesses might apply as they work to better serve their learners.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode407.

To help with your essential strategy work, in this episode of the Leading Learning Podcast, number 406, co-hosts Jeff Cobb and Celisa Steele talk about “Part Two: How to Realize Nondisruptive Creation” of Beyond Disruption: Innovate and Achieve Growth Without Displacing Industries, Companies, or Jobs by W. Chan Kim and Renée Mauborgne.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode406.

In this episode, Leading Learning Podcast co-host Jeff Cobb digs into those questions with Clark Quinn, executive director of Quinnovation and author of Make It Meaningful: Taking Learning Design from Instructional to Transformational.

Jeff and Clark talk about engagement and motivation; learners’ cognitive, affective, and conative involvement; and how the cognitive aspect gets more than its fair share of emphasis. They also talk about the role of emotion in learning, about practice and feedback, and about how the ability to make better decisions is ultimately the desired outcome of most learning experiences.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode405.

To help with that understanding and formulation, in this episode of the Leading Learning Podcast, number 404, co-hosts Jeff Cobb and Celisa Steele offer an audio book report on Beyond Disruption: Innovate and Achieve Growth Without Displacing Industries, Companies, or Jobs by W. Chan Kim and Renée Mauborgne of blue ocean fame.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode404.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode403.

Julian Stodd is a researcher, an artist, an explorer, a writer, and captain and founder of Sea Salt Learning, which helps organizations set strategy and change direction. He is also a firm believer in working out loud and a previous Leading Learning Podcast guest.

In this episode, co-host Celisa Steele talks with Julian about ideas from Engines of Engagement: A Curious Book About Generative AI, which he co-wrote with Sae Schatz and Geoff Stead. Julian’s perspective on AI is both technical and philosophical, specific and expansive, and, of course, curious.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode402.

Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele discuss what a business development professional should be able to do for your learning business and how having a skilled professional leading business development means the chance to improve your reach, revenue, and impact.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode401.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele look at the current lifelong learning landscape, near-future trends, and the implications—and opportunities—for learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode400.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Bruce Rosenthal. Bruce helps organizations create sponsorships and partnerships that increase revenue and value for all stakeholders.

Jeff and Bruce talk about sponsorship versus partnership; the importance of thinking of “partner” as both noun and verb; why logos, visibility, and recognition are no longer a compelling value proposition; the growing emphasis on ROI and other trends in sponsorship; and COVID’s longtail impact on how sponsors engage.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode399.

That clash is precisely what Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele explore in this episode, which looks at desirable difficulties and the specific difficulty desirable difficulties pose for learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode398.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele explore the strategic importance of recognizing the differences between learning, education, and professional development. Learning encompasses informal experiences in addition to formal education and professional development, making it the broadest, more encompassing term.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode397.

Park Howell is the founder of the Business of Story. Park comes from the marketing world, where he ran his own advertising agency for 20 years. One of his big a-has is the and-but-therefore (ABT) agile narrative framework. Leading Learning Podcast co-host Celisa Steele talks with Park about the power of storytelling, its connection to how the human brain works, and how the ABT framework works at a conceptual and a practical level.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode396.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa talk about standards-based digital credentials being at tipping point and the need for learning businesses to adopt them in order to adapt to what learners are coming to expect when receiving a credential.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode395.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele touch on three principles of pricing that can help: Prices prime perception, prices drive profit, and pricing is strategic.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode394.

Erica Salm Rench is the chief operating officer at rasa.io, which uses AI to send personalized newsletters to every recipient on an e-mail list. Before joining rasa, Erica worked in digital media and advertising at an agency, leading a team of content marketers, SEO specialists, Web developers, and online advertisers. She also worked at Tulane University in undergraduate admissions. Erica is passionate about designing effective marketing strategies, and she’s an avid student of AI.

In episode 393 of the Leading Learning Podcast, co-host Celisa Steele talks with Erica about the state of artificial intelligence, what’s on the horizon for AI, e-mail marketing, personalization, the importance of data, and the interaction and interplay of humans and AI to get work done well.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode393.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele share survey data about what learning businesses plan to focus on in 2024. You can use the data for quick benchmarking and to help you get clearer about your learning business’s priorities for the year ahead.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode392.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele act as avatars and model doing the behavior they encourage others to engage in periodically as they reflect back on 2023.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode391.

In this redux episode of the Leading Learning Podcast, co-host Celisa Steele talks with Ed Morrison, who pioneered Strategic Doing, an approach to strategy and collaboration in open, loosely connected, complex networks, and who co-authored Strategic Doing: Ten Skills for Agile Leadership. Celisa and Ed talk about what Strategic Doing is, some of the practical skills needed to do it well, and how learning businesses might apply it.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode390.

In this redux episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele discuss how to give and receive feedback effectively, common misconceptions about feedback, and the tremendous impact feedback can have on learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode389.

In episode 388 of the Leading Learning Podcast, co-host Jeff Cobb talks with Melanie Deziel about exactly how to do that. Melanie is co-author of Prove It: Exactly How Modern Marketers Earn Trust.

Drawing on an elegant and simplifying framework from Prove It, Melanie and Jeff discuss five types of claims businesses often make—claims about convenience, comparability, commitment, connection, and competence—and three types of evidence that can back up those claims—corroboration, demonstration, and education.

The conversation is both thought-provoking and highly practical. If you’re looking to make sure your learners see you as a trustworthy source of content—and you should be looking to do that—then this episode is for you.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode388.

In this episode of the Leading Learning Podcast, number 387, co-host Celisa Steele talks with Greg Stuart. Having spent over three decades in the field, Greg has contributed majorly to the transformation of marketing and media. He has served as CMO, CRO, or CEO at companies across the media landscape, and he currently is CEO of MMA Global, an international trade association for marketers focused on architecting the future of marketing. Greg also co-wrote the hugely influential book What Sticks: Why Most Advertising Fails and How to Guarantee Yours Succeeds.

Celisa and Greg talk about the shift from brand-based marketing to a focus on customer experience, the lack of clarity about what marketers do and the difficulty that creates in setting a strategy, the only three go-to-market strategies, multi-touch attribution, optimizing budget allocation, personalization, and the potential impact of generative AI on marketing.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode387.

We explore three key facets of capacity (people, technology, and processes), look at capacity both as an assessment of current reality and a way to think about an ideal future state, and touch on how capacity plays out at three levels (individual, organization, and community).

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode386.

In this episode of the Leading Learning Podcast, number 385, co-host Jeff Cobb talks with Catherine Bell. Catherine is the founder and author of The Awakened Company, and she’s passionate about being of service to humanity and the planet. Catherine believes that, if we’re going to solve the problems that we face, we have to organize differently, and healthy culture will allow us to do that.

Catherine and Jeff talk about organizational culture, thriving relationships, viewing everyone as a leader, hiring and retention, the impact of events like the rise of generative AI and COVID on culture, the four I’s of transformational leadership, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode385.

In this episode of the Leading Learning Podcast, number 384, co-host Celisa Steele talks with Jack Flaherty, author of The Decision Switch: 7 Principles of Successful Decision-Making, about his decision-making framework, decision-making as a process (not an event), the importance of self-reflection in getting better at decision-making, the role of empathy in decision-making, and the benefits of incorporating an effective decision-making process into an organization's culture.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode384.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode383.

Julie Dirksen is a learning strategist who has spent much of her career helping people with domain expertise understand and apply core principles of instructional design so they can deliver better learning. Julie is the author of Design for How People Learn and, more recently, Talk to the Elephant: Design Learning for Behavior Change. Julie and Jeff talk about behavioral science, brain evolution, interrupting automatic patterns, conscious and automatic motivation, implementation intentions, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode382.

Brian has studied clinician learning for the last 20 years, and, for the last 14, he has specifically focused on the intersection of behavioral science and learning science. Brian and Leading Learning Podcast co-host Celisa Steele talk about what Malcolm Knowles got wrong about adult learners, practical ways to work with less than perfect learners and less than perfect learning designers, working out loud, what the long-term impact of COVID might be on learning, the uses of generative AI to support learning businesses, podcasting as an efficient way to share research and ideas, and more.

As you listen, remember to go back to your sheet of paper or app and take note of at least three takeaways.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode381.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode380.

Jeff and Will talk about four pillars of training effectiveness, learner surveys and smile sheets, Will’s Learning Transfer Evaluation Model (LTEM), distinctive questioning for evaluations, the role of evaluation in making learning products more effective, ways to get more learners to respond to surveys, and the important role of translating research into practical recommendations.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode379.

Jane Bozarth has spent many years as a trainer, a facilitator, and an e-learning designer, and she currently serves as the director of research at the Learning Guild, where she puts out monthly reports.

In this episode of the Leading Learning Podcast, Jane talks with co-host Celisa Steele about learning styles and other myths, evidence-based alternatives to popular misconceptions, the growth mindset and whether learning businesses can help alter learners’ perceptions, and what artificial intelligence does well and where it falls short.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode378.

In this episode of the Leading Learning Podcast, we focus on practice, but, rather than take a learning science-backed view, we take a look at a specific, real-world example of practice. Co-host Celisa Steele interviews co-host Jeff Cobb about a practice project he's working on.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode377.

In this episode of the Leading Learning Podcast, Manny talks with co-host Jeff Cobb about how the market for professional development and education has changed and matured during his quarter century working at AMA, how AMA places emphasis on the application of the skills and knowledge it teaches, and how it can say that a very impressive 98 percent of people who have taken AMA training confirm that they apply what they've learned.

Manny also touches on his belief that a leader's success should be measured by the intelligence of their team, the value of leveraging partnerships, and why AMA and Tagoras (the parent company of Leading Learning) formed a partnership to allow membership organizations to get their learners access to AMAs library of 70 plus e-learning modules. For leaders of learning businesses and aspiring leaders, there's lots to glean from this conversation.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode376.

Our guest in this episode is Nellie Wartoft, founder and CEO of Tigerhall, a social learning platform that’s trying to change how professionals learn from one another in the real world. Nellie talks with Leading Learning Podcast co-host Jeff Cobb about what’s wrong with the current approach to education and how social learning can help, five key aspects of social learning, how to tackle measuring the effectiveness of social learning, and how artificial intelligence can be used to support social learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode375.

In brief, Leading Learning provides resources, education, and insights to learning business professionals, and we provide those resources, education, and insights via several avenues, of which the Leading Learning Podcast is just one.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode374.

Dr. Langer was the first woman to be tenured in psychology at Harvard, where she is still professor of psychology. The recipient of three Distinguished Scientists awards, a Guggenheim Fellowship, and the Liberty Science Genius Award, Dr. Langer wrote the international bestseller Mindfulness, as well as The Power of Mindful Learning, Counterclockwise, On Becoming an Artist, and, most recently, The Mindful Body.

In this episode, co-host Celisa Steele talks with return guest Dr. Langer about what mindfulness is (hint—it’s not meditation), the ubiquity of uncertainty, mind-body unity, and attention to variability. They also discuss mindful contagion and how our perception (of time, of ability) changes what we’re capable of. 

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode373.

Our guest in this episode is Miranda McKie, founder and CEO of McKie Consultants, a strategic consulting firm focusing on diversity, equity, and inclusion and inclusive product design. Miranda believes in the need for evidence-based, long-term-goal-oriented DEI initiatives.

She talks with Leading Learning Podcast co-host Jeff Cobb about the role of data in DEI, how some familiarity with data analytics is increasingly becoming a prerequisite for many jobs, and why we need to think about diversity, equity, and inclusion in the same way we approach climate change.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode372.

We are grateful to our sponsor for this episode, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

In this episode of the Leading Learning Podcast, we make the argument for why you should regularly revisit your business model. We also discuss the four key facets that are part of any business model: those are who you charge, what you charge for, how much you charge, and who you share costs or profits with.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode371.

We are grateful to our sponsor for this episode, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

In this episode, co-host Celisa Steele delves into the topic of revenue with Brent Keltner. Brent began his career as a PhD social scientist and spent 10 years conducting qualitative research interviews at Stanford University and the RAND Corporation. He’s now president of Winaltyics, a go-to-market and sales acceleration consultancy, and author of The Revenue Acceleration Playbook. 

Brent and Celisa delve into what it means to design an authentic buyer journey, the importance of aligning and organizing content around value, personalizing buyer value, capturing the customer voice, and how to get effective social proof and testimonials, all with the ultimate goal of accelerating revenue for your learning business.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode370.

We are grateful to our sponsor for this episode, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

Sae formerly served as director of the U.S. Department of Defense Advanced Distributed Learning Initiative, and she was there when she first came on the Leading Learning Podcast. Though she no longer directs ADL, she continues to work at the intersection of human cognition and learning, technology, and data and is founder and CEO of the Knowledge Forge, which helps advance organizations through human performance and learning.

In this episode of the Leading Learning Podcast, co-host Celisa Steele and return guest Sae Schatz talk about learning in the flow of life and work, with Sae sharing insights from her work in Ukraine. Sae also shares her vision of how learning experience design, learning ecosystems, and learning engineering fit together to help organizations create and deliver effective products. Along the way, they touch on data analytics, competency-based learning, verifiable credentials, distributed identities, integration, privacy, artificial intelligence, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode369.

We are grateful to our sponsor for this episode, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

In this episode, we unpack that assertion while also breaking innovation down. Innovation isn’t monolithic and uniform. Rather innovation is variable and nuanced, and that’s what we want look at, with an eye specifically to external innovation in the context of learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode368.

Stephanie Lemieux is an information management consultant specializing in taxonomies and metadata. Educated as a librarian, Stephanie is now president and principal consultant at Dovecot Studio, which helps organizations optimize the way they structure and manage their mission-critical content.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Stephanie about what taxonomies are and the negotiation that has to take place between an organization and its audience to create an effective taxonomy. They also discuss the role of taxonomy in search, findability, integration, analytics, and personalization, and they talk about how content has gotten more targeted and more granular in Stephanie’s years of work. They also touch on artificial intelligence and how AI and machine learning can both benefit from and contribute to tagging and taxonomies.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode367.

L. Michelle Smith is a certified executive and personal coach whose work is informed by positive psychology and neuroscience. She’s the author of three books, including Yes Please! 7 Ways to Say I’m Entitled to the C-Suite. L. Michelle’s specialty is moving women and women of color to the C suite and E suite. She focuses on both professional and personal success, working with women so they can lead organizations they love while also living the lives they want.

In this episode, co-host Celisa Steele and L. Michelle Smith talk about the difficulty women of color and women in general face in the workplace because of microaggressive behaviors and gender biases. They also touch on intrinsic motivation, positive emotions like gratitude and amusement, demographic changes to the workforce, the importance of sponsorship and mentorship, and the role of empathy both when leading and when designing learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode366.

In this episode, co-hosts Jeff Cobb and Celisa Steele discuss the pre, during, and post phases that make up both travel and learning experiences; feelings of belonging and othering that can arise; and the value of learning business professionals reflecting on their own experiences to help them design better and more empathetically for others.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode365.

In order to offer effective learning experiences, we need a solid understanding of adult learning theory. Although many of learning business professionals are already familiar adult learning theory, there can be tremendous value in taking time to periodically revisit it.

In this redux episode of the Leading Learning Podcast, co-hosts Celisa Steele and Jeff Cobb examine three principles of adult learning theory and the implications each has on designing, developing, and delivering meaningful learning experiences.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode364.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jeffrey Scheuer about the role of the liberal arts in creating critical thinkers and the essential part critical thinking plays in democracy and community. They shed light on how the individuals we educate and train can contribute positively and intelligently to society at large.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode363.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele offer a preview of their summer reading list, each sharing one book of nonfiction, one of fiction, and a wildcard—with a few bonus books thrown in for good measure.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode362.

Dr. Susie Wise is a learning experience designer and author of the book Design for Belonging: How to Build Inclusion and Collaboration in Your Communities. Susie coaches leaders in equity design and innovation practices and teaches at the d.school at Stanford.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Susie about the fundamental role of belonging in learning, eight moments of belonging she’s identified, and ways to intentionally design learning experiences where belonging can emerge.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode361.

Scott Kober and Derek Warnick produce CMEpalooza, a free biannual virtual conference for CME and CE professionals. CMEpalooza is a side gig for these fearless co-producers. By day, Derek Warnick works as a grant officer on the global medical team at Pfizer, and Scott Kober is managing director at Excalibur Medical Education.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with return guests Scott and Derek about how COVID did—and didn’t—impact CMEpalooza and how competition does—or doesn’t—factor into their thinking. They also discuss how producing the conference provides them with invaluable market insight and how their value proposition has evolved organically over the years but has always been guided by three principles: high-quality, easy, and free.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode360.

In this episode, we explore the history of lifelong learning and major viewpoints on what it is, the reasons behind a renewed interest in lifelong learning, and why taking time for to know the backstory of lifelong learning represents an opportunity for learning business leaders.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode359.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb is joined by return guest Diana Howles, CEO and co-owner of Howles Associates, which specializes in virtual training, virtual presentation coaching, and learning experience design.

They delve into the topic of learning experience design—what it is, why it matters, and how to implement it. They also discuss evidence-based practice, the four dimensions of learning, learner personas, journey mapping, social proof, and the importance of feedforward, not just feedback.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode358.

We are grateful to our sponsor for this episode Thinkific.

***

At Leading Learning, we believe reach, revenue, and impact are essential for all learning businesses. Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue.

With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

Coastal Drone Co. uses Thinkific Plus to sell online courses, memberships, and certifications to those looking to fly drones in Canada. Since converting its training materials into online courses on Thinkific Plus, Coastal Drone Co. has scaled its business, earning more income, training more people, and positioning itself as a leading educator in the Canadian drone industry.

Right now, as a Leading Learning listener, you can get a free month of Thinkific Plus by going to our special URL. Start your free month today at thinkific.com/learning.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with return guest Chris McLeod, who directs OLLI at Duke, about the pandemic-driven changes her group made and their related short- and long-term implications. Chris shares how COVID got them to rethink the competitive environment and the importance of social offerings as a key differentiator. They also discuss how the OLLI team worked together during the early days of COVID, balancing a member-driven approach to the course catalog with staff oversight, and the enduring appeal of the humanities.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode357.

We are grateful to our sponsor for this episode Thinkific.

***

At Leading Learning, we believe reach, revenue, and impact are essential for all learning businesses. Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue.

With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

Coastal Drone Co. uses Thinkific Plus to sell online courses, memberships, and certifications to those looking to fly drones in Canada. Since converting its training materials into online courses on Thinkific Plus, Coastal Drone Co. has scaled its business, earning more income, training more people, and positioning itself as a leading educator in the Canadian drone industry.

Right now, as a Leading Learning listener, you can get a free month of Thinkific Plus by going to our special URL. Start your free month today at thinkific.com/learning.

Learning business professionals need to invest in their own learning and development so they can grow and help the learning businesses they serve improve their reach, revenue, and impact. In this episode of the Leading Learning Podcast, we highlight one of our existing resources: the informal learning business curriculum. We also take a high-level look at the why, what, and how of learning for learning business professionals.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode356.

We are grateful to our sponsor for this episode Thinkific.

***

At Leading Learning, we believe reach, revenue, and impact are essential for all learning businesses. Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue.

With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

Coastal Drone Co. uses Thinkific Plus to sell online courses, memberships, and certifications to those looking to fly drones in Canada. Since converting its training materials into online courses on Thinkific Plus, Coastal Drone Co. has scaled its business, earning more income, training more people, and positioning itself as a leading educator in the Canadian drone industry.

Right now, as a Leading Learning listener, you can get a free month of Thinkific Plus by going to our special URL. Start your free month today at thinkific.com/learning.

Amanda’s background and focus are on community engagement in the context of associations, but her perspective on engagement is valuable for learning businesses of all types.

Co-host Jeff Cobb talks with Amanda about the necessary components of engagement including a high-level look at the six stages of engagement she covers in her book. Jeff and Amanda get into specific tactics and approaches such as e-mail communication, social proof, and priming members and learners for participation. They also discuss the primary importance of creating an organizational culture that supports and values engagement over transactions.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode355.

We are grateful to our sponsor for this episode Thinkific.

***

At Leading Learning, we believe reach, revenue, and impact are essential for all learning businesses. Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue.

With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

Coastal Drone Co. uses Thinkific Plus to sell online courses, memberships, and certifications to those looking to fly drones in Canada. Since converting its training materials into online courses on Thinkific Plus, Coastal Drone Co. has scaled its business, earning more income, training more people, and positioning itself as a leading educator in the Canadian drone industry.

Right now, as a Leading Learning listener, you can get a free month of Thinkific Plus by going to our special URL. Start your free month today at thinkific.com/learning.

This episode features Ingrid Christensen, president and founder of INGCO International, a full-service language solutions company, and author of The Language of Trust: Communicate to Build Meaningful Relationships in Business and Life.

Leading Learning Podcast co-host Celisa Steele and Ingrid talk about what localization, globalization, translation, and interpretation are and their role in diversity, equity, and inclusion. They also discuss trust as a necessary leadership skill and ways for learning businesses to build trust through marketing and instructional materials, credentials, feedback, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode354.

We are grateful to our sponsor for this episode Thinkific.

***

As a Leading Learning listener, you know the importance we place on reach, revenue, and impact for learning businesses.

Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue. With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

As one quick example, entrepreneur and business coach Ellie Diop uses Thinkific Plus for her Ellie Talks Money academy. She’s generated over seven figures in revenue, and nearly 50,000 people purchased courses in her first year alone. Right now, Thinkific Plus is offering Leading Learning listeners one month free for a limited time.

But that offer is only available if you go to our special URL. So go to thinkific.com/learning to learn more and to try out the platform.

In this episode of the Leading Learning Podcast, co-hosts Celisa Steele and Jeff Cobb highlight five forces driving competition for learning businesses using the framework first described by Michael Porter in his classic 1979 Harvard Business Review article. 

Detailed show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode353.

We are grateful to our sponsor for this episode Thinkific.

***

As a Leading Learning listener, you know the importance we place on reach, revenue, and impact for learning businesses.

Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue. With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

As one quick example, entrepreneur and business coach Ellie Diop uses Thinkific Plus for her Ellie Talks Money academy. She’s generated over seven figures in revenue, and nearly 50,000 people purchased courses in her first year alone. Right now, Thinkific Plus is offering Leading Learning listeners one month free for a limited time.

But that offer is only available if you go to our special URL. So go to thinkific.com/learning to learn more and to try out the platform.

Leading Learning co-host Jeff Cobb and David talk about the report David co-authored titled “Closing the Skills Gap: Employer Perspectives on Educating the Post-Pandemic Workforce,” and they get into related topics such as the growing relevance and appeal of alternative credentials to both learners and employers, the rising demand for softer skills, the role of learning in employee retention, empathy, partnerships to support career-connected education, and educational tourism.

Detailed show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode352.

We are grateful to our sponsor for this episode Thinkific.

***

As a Leading Learning listener, you know the importance we place on reach, revenue, and impact for learning businesses.

Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue. With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

As one quick example, entrepreneur and business coach Ellie Diop uses Thinkific Plus for her Ellie Talks Money academy. She’s generated over seven figures in revenue, and nearly 50,000 people purchased courses in her first year alone. Right now, Thinkific Plus is offering Leading Learning listeners one month free for a limited time.

But that offer is only available if you go to our special URL. So go to thinkific.com/learning to learn more and to try out the platform.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Melissa about what inclusive leadership is, its benefits, psychological safety, tactical empathy, and focusing on desired behaviors rather than leading with labels to get around DEI fatigue. They also talk about how to be inclusive in product design and development.

Detailed show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode351.

We are grateful to our sponsor for this episode Thinkific.

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We’re grateful to Thinkific for sponsoring the Leading Learning Podcast. As a Leading Learning listener, you know the importance we place on reach, revenue, and impact for learning businesses.

Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue. With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

As one quick example, entrepreneur and business coach Ellie Diop uses Thinkific Plus for her Ellie Talks Money academy. She’s generated over seven figures in revenue, and nearly 50,000 people purchased courses in her first year alone. Right now, Thinkific Plus is offering Leading Learning listeners one month free for a limited time.

But that offer is only available if you go to our special URL. So go to thinkific.com/learning to learn more and to try out the platform.

Milestones are opportunities to reflect, both on what’s past and what’s to come. In this episode, we focus on three areas we expect to be of continuing and growing importance in the learning landscape and for learning businesses: AI, the X factor, and the work/learn connection.

Detailed show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode350.

CAEL is a nonprofit membership organization and leader in the field of adult learning on a mission to build a transformative, equitable culture of lifelong learning and economic empowerment for all adult learners.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Christine about CAEL’s focus on supporting the learner/worker and the related role of credit for prior learning (CPL), competency-based education (CBE), and microcredentials. They also discuss CAEL’s “Adult Learner Leaders for Institutional Effectiveness” (ALLIES) framework and why our collective success is ultimately determined by the individual adult learner’s success.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode349.

According to Sean Soth, chair of the Leadership Advisory Board for Professionals for Association Revenue (PAR), we are all in business development.

PAR is a professional member organization that works to support and connect association teams to the ideas and applications needed to grow revenue. PAR’s mission is to inspire revenue growth for association professionals through knowledge, resources, and community.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Sean about PAR’s origins and mission, revenue generation, revenue diversification, and the growing importance and relevance of the business development role in associations and other learning businesses.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode348.

One of the best ways to understand those needs and to provide additional value is through a learning community.

In this episode, we explore the concept of community, including what one is (and isn't), the value one can offer, how to create or reinvigorate one, and approaches to pricing.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode347.

Marketing AI Institute’s mission is to make artificial intelligence approachable and actionable. And leading that mission is founder and CEO, Paul Roetzer. Paul is co-author of Marketing Artificial Intelligence: AI, Marketing, and the Future of Business as well as the creator of the Marketing Artificial Intelligence Conference (MAICON) and the AI Academy for Marketers.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Paul about his definition of artificial intelligence, why he thinks we’re at a tipping point with AI, the 5Ps of marketing AI, and use cases where a learning business looking to leverage AI for marketing might focus first.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode346.

We are grateful to our sponsor for this series, WBT Systems.

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TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

That’s why we’ve identified five areas—what we’re calling the 5 Cs—to strategically build on the content that a learning business already has.

In this episode of the Leading Learning Podcast, we share those 5 Cs to help you enhance or repackage your existing products and services: coaching, cohorts, community, chunking, and credentials. We also explain how to power up your portfolio in each of those areas to grow the reach, revenue, and impact of your content. 

Full show notes and a transcript are available at https://www.leadinglearning.com/episode345.

We are grateful to our sponsor for this series, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

That’s why Elizabeth Engel, chief strategist at Spark Consulting, and Polly Karpowicz, a seasoned association consultant, co-authored “Caveat Emptor: Becoming a Responsible Consumer of Research.” Their goal in writing the white paper was to help associations and others to be better informed about the research they use and to remain trusted, unbiased sources of information for the audiences they serve.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Elizabeth and Polly about primary versus secondary research, qualitative and quantitative research, mixed research methods, the ethics of using people in research, and bias. They also discuss data validity, reliability, and statistical significance, and they share valuable tips for the responsible consumption and production of research.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode344.

We are grateful to our sponsor for this series, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

Bror is an MD PhD, giving him a rich and unique perspective on the world of learning. He focuses on applying what’s known about learning science and learning measurement at scale to the practical business of making effective, efficient, usable, and graceful learning environments that get learners the outcomes they need to be successful.

In this episode of the Leading Learning Podcast, Celisa talks with Bror about the components of expertise, why and when to perform a cognitive task analysis, and motivation’s impact on learning. They also discuss learning engineering, effective iteration, and the importance of evidence-centered design.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode343.

We are grateful to our sponsor for this series, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Mark Leuba, vice president of product management at 1EdTech. They focus on 1EdTech’s work with digital credentials. They look at the current digital credentials landscape, the growing adoption, and potential challenges. They also discuss Open Badges and the Comprehensive Learner Record, two key standards developed by 1EdTech that are aimed at addressing some of the challenges that exist in the evolving market for digital credentials.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode342.

In this episode of the Leading Learning Podcast, we explain what ChatGPT is, how it works, and its implications for both learners and providers of learning. We also discuss concerns about and limitations of ChatGPT and what learning businesses need to consider when using it.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode341.

IIn this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jen about the opportunities and benefits of coaching for learning businesses. They also discuss pandemic-driven portfolio changes, the power of peer sharing, cohort-based learning, and the importance of truly understanding your learners and how you can best serve them.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode340.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Jim about the connection between higher education and lifelong learning and creating indispensable learning environments. They also discuss the Product Community that Jim founded, the problem it’s trying to solve, tips for sustaining a community over time, and how to foster a culture of innovation.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode339.

In this first episode of the new year, we share data from a recent survey to uncover the top areas of focus for learning businesses in the coming year. We also share our key takeaways from the data and the related implications for the learning business landscape.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode338.

Dan Pink is also the creator of the Pinkcast, a series of short videos that feature science-based tools and tips for working smarter and living better, and his TED Talk on the science of motivation is one of the 25 most popular, with more than 29 million views.

In this redux episode of the Leading Learning Podcast, co-host Celisa Steele talks with Dan about themes he explores in his books that have implications for learning businesses, including motivation 3.0, learning goals versus performance goals, persuasion, and the importance of timing when it comes to learning.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode337.

Dr. Ellen Langer is a social psychologist and a Harvard professor. She’s also a Guggenheim Fellow and the recipient of numerous awards and honors for her work on mindfulness that spans more than 40 years. She’s written 11 books and more than 200 research articles for general and academic readers on mindfulness. Her best-selling books include Mindfulness, The Power of Mindful Learning, On Becoming an Artist: Reinventing Yourself Through Mindful Creativity, and Counterclockwise: Mindful Health and the Power of Possibility.

In this redux episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Ellen about what it really means to be mindful, the benefits that come with mindfulness, and ways you can encourage mindfulness in your own life and in the design of learning experiences.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode336.

In this episode of the Leading Learning Podcast, we reflect on 2022, our biggest milestones as a company, and bigger-picture trends impacting society more broadly. We also discuss the related challenges and opportunities these trends represent for learning businesses in the new year.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode335.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Diana about Next Level Virtual Training, the capability model she developed for virtual facilitators, and the pros and cons of hybrid or, as she prefers to call it, “live mixed” learning. Diana also shares practical tips and strategies for anyone looking to improve their virtual facilitation.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode334.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Pram about Gooru, its app, and the philosophy behind it. They also talk about education as a fundamental human right, the inherent complexity of learning, and the importance of knowing where a learner is in order to effectively help her on her learning journey.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode333.

In this episode of the Leading Learning Podcast, we share our definition of blended learning, how it’s different from hybrid learning, and why it’s of particular focus for us in the current moment. We also offer a four-step framework for designing effective blended learning experiences, referenced in our related executive briefing, “Why and How to Build Your Blended Learning Playbook.”

Full show notes and a transcript are available at https://www.leadinglearning.com/episode332.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jim about learning engineering: what it is, its relationship with learning science, its ethical considerations, and how it can be used to design and improve learning experiences. They also discuss the Learning Engineering Toolkit and what learning businesses can do to adopt a learning engineering approach.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode331.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Hilary about the importance of a whole-organization content strategy, the different levels of content strategy maturity, and the rise in the role of content strategists. They also discuss content management tips and tricks and why learning businesses should view their content from the consumer's point of view.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode330.

In this seventh episode in our tool talk series, we dive deeper into the topic of social learning: why it’s important for learning businesses, four dimensions that define it, and how to design it strategically using the Social Learning Mixer.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode329.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Pam about the need for businesses to adopt an ecosystem point of view; how to find your ideal clients and customers; and the importance of using problems, challenges, or aspirations to identify ideal customers. They also discuss four categories of obstacles that typically prevent customers from solving their own problems; diversity, equity, and inclusion; and more.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode328.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks to return guest Bucky about learning environments, learning experience design, learning campaigns, and a strategic approach to creating better Webinar experiences.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode327.

Learning experiences are embedded in culture and are part of a broader ecosystem. And, as leaders in the business of lifelong learning, it’s critical that we embrace this and the related impact we can have.

In this sixth episode in our informal series on tools for learning businesses, we explore the concepts of learning culture and learning ecosystem: what they are, why you should focus on them, and how to foster them.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode326.

In this episode of the Leading Learning Podcast, co-host Celisa Steele and Tiffany talk about competency-based learning, blended and cohort-based learning, the impact of the pandemic on learning portfolios, using data to make decisions, coaching to support learning, trends she has her eye on (including blockchain and microcredentials), content curation, and DEI.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode325.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Connie about hybrid and blended learning, including the ambiguity of those terms. They also discuss the pandemic’s impact on learning designers, forgetting and retention, visual design, using community to support learning, personal networks as knowledge, and the importance of the learner’s journey.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode324.

In this fifth episode in our informal series on tools for learning businesses, we dive into learner engagement: why learning businesses should focus on it, a definition of what it is, and how our free Learner Engagement Loop can help you plan for it throughout an entire cycle of learning.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode323.

In this episode, Leading Learning podcast co-host Celisa Steele and Ginger dive into digital badges, including how they benefit employers, earners, and issuing organizations alike. They also discuss microcredentials, stacking, and blockchain, and Ginger shares expert tips on what it takes to build or grow a successful digital badge offering.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode322.

As the author of fifteen books and thousands of articles and blog posts, Julian is a true thought leader in the areas of social leadership, organizational change, learning design, social collaborative technology, and more.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb and Julian talk about what the social age is and what living in the social age means for learning and leadership. They also discuss social collaborative learning, the concept of expertise, storytelling, failure, the curse of busyness, and the related opportunities in all of this for learning businesses.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode321.

In this fourth episode in our informal series on tools for learning businesses, we highlight the MIDDLE ME learning product lifecycle. We break down the four components of MIDDLE ME—market interface (MI), design and development (DD), learning experience (LE), and measurement and evaluation (ME)—and explain how and why to use it to help you grow your learning business.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode320.

Megan is an evangelist for xAPI and has over 25 years of consulting, instructional design, and project management experience. She’s also the author of Agile for Instructional Designers: Iterative Project Management to Achieve Results and Making Sense of xAPI.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Megan about all things xAPI: what it is, what it promises above and beyond SCORM, and real-world examples of what it looks like in action. They also talk about cmi5 and why most learning business professionals should care about it (but not too much), what can be done with data and analytics, human learning versus adult learning, and much more.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode319.

That’s why we created the Product Value Profile, a free tool that offers a way to assess and visually represent the value you currently deliver with a specific product or product line and the perception of that value in the market.

In this third episode in our informal series on tools for learning businesses, we explain what the Product Value Profile is and how to use it. We also discuss how it can be used in conjunction with the Value Ramp, and to inform decisions about pricing.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode318.

Dr. Michael Tatonetti is founder and CEO of Pricing for Associations, where he helps associations navigate these pricing complexities. As a certified association executive (CAE) and certified pricing professional (CPP), he speaks, trains, and consults on value-based pricing.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb and Michael talk about value-based pricing, including approaches and tools to use; sponsorship; value propositions; pricing online offerings; addressing cannibalization concerns; and much more.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode317.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with return guest Shelley about cohort-based learning, including what it is, why it’s so valuable, how to do it well, and how to scale it. They also talk about mastery learning, psychological safety, and the future of learning.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode316.

Simply put, what you are able to charge for your offerings depends on the value your prospective customers place on them. And once you really understand the value of your products and services, figuring out how to price them becomes much easier.

In this installment of out tool talks, an informal series on tools for learning businesses, we revisit the Tagoras Value Ramp™, a simple but powerful tool for assessing your education offerings. We explain why to use it, what it is, and how to use it.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode315.

In fact, Jerel Bonner, managing director and co-founder of Corralling Chaos, recently reached out to us to share the particular books he’s found most valuable in his work focused on creating authentic leaders and high-performing teams.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Jerel about four classic books he believes to be essential career resources: The Seven Habits of Highly Effective People by Stephen R. Covey, So Good They Can’t Ignore You by Cal Newport, Mindset by Carol Dweck, and Grit by Angela Duckworth. They discuss key concepts from each and how to use them to maximize their impact and value.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode314.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jaimie about the U.S. Chamber of Commerce Foundation’s Talent Pipeline Management initiative and its related TPM Academy and National Learning Network. They also discuss general challenges and opportunities in workforce development and ways learning businesses can foster effective collaboration with employers.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode313.

In this first installment of Tool Talks, we’re highlighting the Market Insight Matrix. We explain what it is, why you should use it, and the three stages and three activities that support its framework. We also offer specific examples of what learning businesses can do throughout each step in the market assessment process.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode312.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Debra about her priorities as she steps into the role of leading ASAE’s learning portfolio, her philosophy of learning, and the important work to be done in diversity, equity, and inclusion. They also discuss the power of peer-to-peer learning, the importance of focusing on learning outcomes, and the imperative to keenly understand your audience. 

Full show notes and a transcript are available at https://www.leadinglearning.com/episode311.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Stephanie about NAHQ certifications, competency frameworks, and their solutions-based approach to building their learning portfolio. They also discuss workforce development, partnerships with employers in academia, and the value in asking, “If your organization ceased to exist tomorrow, would anyone start the organization again and why?”

Full show notes and a transcript are available at https://www.leadinglearning.com/episode310.

If you’ve been listening to Leading Learning Podcast for a while, you know that we’re big fans of the power of reflection. That’s why in this episode we highlight some of the biggest changes—15 to be exact—that have fundamentally changed the learning business landscape over the 15 years since Tagoras got its start.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode309.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Veronica about microcredentials, mentoring, professional pathways, personalization, the need to reevaluate COVID pivots, and a “three Cs” approach to sourcing your portfolio of offerings: curate, create, and commission.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode308.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Peter about the important role associations play both in society and in lifelong learning. They also discuss certificates, certifications, what it takes to be an effective international organization, and ASIS’s focus on four pillars: global, mobile, digital, and agile.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode307.

In this episode of the Leading Learning Podcast, we apply our unscientific but deep first-hand knowledge of the world of conferences to unpack key elements conference planners need to incorporate to foster effective learning. We also discuss the broader conference landscape and the comparative advantages of offering virtual versus in-person conferences.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode306.

In this episode, co-host Celisa Steele gets David’s expert perspective on the world of credentialing, including current related opportunities and threats; what it takes to create a successful credential; and why stakeholder input—beyond potential applicants—is so important. They also discuss how to demonstrate the impact of credentials, what learning businesses need to consider before launching a new credentialing program, and the value of digital badges.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode305.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Diane about the likely long-term implications of the pandemic-driven, massive shift to online learning. They also discuss meaningful interactivity; accessibility; diversity, equity, and inclusion; and why Diane favors the terms “access” and “ability.” They also talk about augmented, virtual, and mixed reality, and why it’s important for tech tools to add value, not just a cool factor.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode304.

Leading Learning Podcast co-host Celisa Steele and Whitney dive into key concepts from Smart Growth, particularly the S Curve of Learning, and why knowing where you and others are on the curve leads to individual, team, and organizational growth. They also discuss the relationship between leading and learning and how the S curve can be used as a powerful tool to guide, assess, and elevate your learning business.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode303.

In this episode of the Leading Learning Podcast, we synthesize our thoughts around workforce development and credentials, and the related challenges and opportunities they present for learning businesses. We analogize them to the tried-and-true combination of peanut butter and chocolate—both are good on their own, but they take on an even richer flavor when combined. We also share the key takeaways that emerged from the credentialing and workforce development experts we recently talked with: Clare Marsch (ABA), Jim Fong (UPCEA), Van Ton-Quinlivan (Futuro Health), and Jenna Cohen (ACT).

Full show notes and a transcript are available at https://www.leadinglearning.com/episode302.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jenna about ACT’s WorkKeys products, National Career Readiness Certificate, and Work Ready Communities program. They discuss the importance of listening to the market and using data and research to truly understand needs and solve real problems. Jenna also shares how the pandemic has created opportunities around credentials, remote work, and an overall emphasis on adapting to future disruptions.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode301.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

Milestones are a natural time to pause and reflect, so we’re doing exactly that. In this commemorative episode, we highlight the value of embracing your integral role as a provider of lifelong learning and as a learning business. We explain why recognizing that you are part of the ecosystem serving lifelong learners better positions you to serve them and deliver on the goals of reach, revenue, and impact.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode300.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

In this episode of the Leading Learning Podcast, co-host Celisa Steele and Van discuss the three-legged stool of workforce development, creating a high-quality talent pool, the benefit of having clearly articulated goals, and the essential role an ecosystem of partners plays in delivering scale, equity, and agility.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode299.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb and return guest Jim Fong talk about why higher ed needs to evolve to meet the needs of employers and the new adult learner. They discuss the opportunity for unbundling the traditional degree with alternative and stackable credentials, the role of employers in shaping education and training, recent UPCEA research, and the collaboration between associations and academia to meet the needs of lifelong learners.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode298.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

In this episode of the Leading Learning Podcast, we break down the topic of workforce development, including how we define it, key stakeholders involved, and its history in the U.S. We also look at workforce development today and the related opportunities for learning businesses.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode297.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Clare about her role in leading learning for ABA, credentialing, and workforce development. They discuss the evolution of learning, the extended reach that virtual provides, and how to carry that benefit forward post-pandemic. They also talk about how to take calculated risks and innovate in smart, measured ways. 

Full show notes and a transcript are available at https://www.leadinglearning.com/episode296.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

In this episode of the Leading Learning Podcast, we share the key macrotrends making credentialing even more valuable today and what learning businesses may need to consider when offering credentials. We also break down and compare various types of credentials and their different purposes.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode295.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Tamer about entrepreneurship, the evolution of the learntech market, and typical challenges for learning businesses. They also get into the importance of culture and strategy in making learntech work well for an organization and the key characteristics of a successful learning business.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode294.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Courtney about how the pandemic forced us to rethink in-person learning as the default, the need for equitable experiences in hybrid learning, and the role of credentials in elevating the learning and development industry. They also discuss ATD’s Talent Development Capability Model, a future-focus for the learning profession, and the skyrocketing importance of intentionality in learning design.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode293.

We are grateful to our sponsor for this episode, Web Courseworks.

***

Web Courseworks is a learning technologies company with an ever-evolving learning management system, CourseStage. CourseStage LMS is leveraged by organizations of all sizes to build a learning business and track education outcomes for proven success. Download the Web Courseworks guide “Four Ways an LMS Can Help Build a Revenue-Generating Learning Business,” and learn how your organization can leverage a learning management system to generate revenue for your learning practice.

In this episode of the Leading Learning Podcast, Jeff talks to Amber about her transition to the CEO role, the state of the learntech industry, and which trends are having an impact on learning businesses and learntech. They also talk about opportunities and threats for associations in the current learning landscape and what learning businesses can do to stand out.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode292.

We are grateful to our sponsor for this episode, Web Courseworks.

***

Web Courseworks is a learning technologies company with an ever-evolving learning management system, CourseStage. CourseStage LMS is leveraged by organizations of all sizes to build a learning business and track education outcomes for proven success. Download the Web Courseworks guide “Four Ways an LMS Can Help Build a Revenue-Generating Learning Business,” and learn how your organization can leverage a learning management system to generate revenue for your learning practice.

In this episode, we focus on the importance of going beyond telling presenters what they need to do to be effective to playing an active role in showing them how. We discuss the tremendous opportunity for learning businesses in helping SMEs understand and apply learning science, key reasons this can be a challenge, and solutions, including resources, such as our new video-based online course offering, “Presenting for Impact,” to help make it happen.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode291.

We are grateful to our sponsor for this episode, Web Courseworks.

***

Web Courseworks is a learning technologies company with an ever-evolving learning management system, CourseStage. CourseStage LMS is leveraged by organizations of all sizes to build a learning business and track education outcomes for proven success. Download the Web Courseworks guide “Four Ways an LMS Can Help Build a Revenue-Generating Learning Business,” and learn how your organization can leverage a learning management system to generate revenue for your learning practice.

We explain how the model can be used by learning businesses for three interrelated purposes: dialogue, diagnosis, and direction. We also share how our latest offering, the Maturity Accelerator Program (MAP), can help organizations effectively manage this process and why using the maturity model is an inherent reminder that it’s not just about reaching a desired state as a learning business. It’s the journey to get there that matters most.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode290.

We are grateful to our sponsor for this episode, Web Courseworks.

***

Web Courseworks is a learning technologies company with an ever-evolving learning management system, CourseStage. CourseStage LMS is leveraged by organizations of all sizes to build a learning business and track education outcomes for proven success. Download the Web Courseworks guide “Four Ways an LMS Can Help Build a Revenue-Generating Learning Business,” and learn how your organization can leverage a learning management system to generate revenue for your learning practice.

In this episode of the Leading Learning Podcast, Celisa talks with Lowell about the components of an effective strategy, how strategy has evolved related to learning and education, and the importance of having an invitation mindset to involve others on the journey set by the strategy. They also discuss inclusion as a silver lining from the coronavirus pandemic, what to consider about hybrid events going forward, and the difference between doing things for those we serve versus doing things with those we serve.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode289.

In this episode of the Leading Learning Podcast, Jeff talks with Ray about COVID’s indelible impact on teaching and learning, the metaverse, blockchain, non-fungible tokens, artificial intelligence, teaching ahead, and how Google’s wildly popular certificates make the case for relevant, efficient, economical learning going forward.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode288.

Drawing on data collected at the end of 2021, we uncover the top areas that learning businesses are prioritizing in the new year. We also reveal three trends and two major barriers that will impact learning businesses in 2022.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode287.

That’s why in this first new episode of 2022, we’re looking back at the broader learning landscape and larger trends that shaped the previous year, including how the pandemic impacted learning businesses. We reflect on what we can learn from the year that’s been and what we might carry forward to elevate our learning businesses in the year ahead—and beyond.

Full show notes and transcript available at https://www.leadinglearning.com/episode286.

In this final installment in our seven-part series before winter break, we dig into the key ideas related to capacity for learning businesses. We discuss the importance of investing in the training and development of your internal team and common barriers preventing this. We also offer a simple but effective tool to help you uncover, track, and achieve your capacity goals.

Full show notes and a transcript are available at leadinglearning.com/episode285.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

A common theme has emerged as an answer. (1) You have to know your market and audience, and (2) you have to get product development right. But there's another component that too often does not get added—or doesn't get added with enough discipline and consistency—and that's financial modeling. But it's critical that learning businesses do the financial projections to establish that their right audience and right product add up to a financially viable offering.

That's why in this sixth episode in our learning business MBA series we're offering a crash course on the basics of financial modeling for learning products. We discuss why you need to start with an irresistible offer and what to consider in terms of time horizon, projected revenue, cost of sales, and expenses. We also share the many ways financial modeling can be used to help grow and improve your learning business.

Full show notes and a transcript are available at leadinglearning.com/episode284.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

Steven has positioned One Day University to effectively meet the needs of a large niche market of learners while maintaining a clear and unique value proposition. This makes Steven the perfect professor for you, our learning business MBA student-for-a-day.

In this fifth episode in our seven-part series on the learning business MBA, Jeff talks with Steven about creating One Day U, how it has evolved as a result of the coronavirus pandemic, and the importance of keeping fun in mind when developing at least certain types of learning offerings. They also discuss how to successfully leverage partnerships.

Full show notes and a transcript are available at leadinglearning.com/episode283.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

In this midpoint episode in our seven-part series, Jeff talks with Jim to get his expert perspective on strategy, product development, the commonalities of software-as-a-service and learning businesses, the relationship between revenue and learning portfolio diversification, and more.

Full show notes and a transcript are available at leadinglearning.com/episode282.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

In this third episode in our seven-part learning business MBA series, Celisa talks with Mary about what it takes to succeed as a learning business and her related thoughts around innovation and continuous evolution. They discuss the idea of shrinking to grow, why organizations need a digital-first mindset, and the importance of a go-forward strategy.

Full show notes and a transcript are available at leadinglearning.com/episode281.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

In this second installment in our seven-part series on the learning business MBA, we focus on two fundamental areas of knowledge for those leading and working in learning businesses: strategy and marketing. We offer simplified definitions of each and share related resources and tools to help you grow your learning business in each of these areas.

Full show notes and transcript available at leadinglearning.com/episode280.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

And because we want you to have the core skills and knowledge needed to run a successful learning business, we’re focusing our newest series on the learning business MBA.

In this first installment in our seven-part series, we discuss the idea behind the learning business MBA and the related skills it requires. We also pull in perspectives from Josh Goldman—who we credit for giving us the term for the learning business MBA—and Arianne Urena and Cristyn Johnson.

Full show notes and transcript available at leadinglearning.com/episode279.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

In this episode, we revisit comments from the interviewees in the series about the one tenet or aspect of learning science they wished was better understood by those designing and delivering learning for adult lifelong learners. We connect their perspectives and uncover the common theme: actionability. And, to help your learning business take the important action of applying learning science, we offer a framework we developed—the MIDDLE ME learning product lifecycle—to get you started. 

Full show notes and transcript available at leadinglearning.com/episode278.

We are grateful to our sponsor for this series, SelfStudy.

***

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

To help us unpack how evaluations should inform decisions about learning, we spoke with Dr. Robert Brinkerhoff and Dr. Daniela Schroeter, co-directors of the Brinkerhoff Evaluation Institute (BEI).

Rob is an internationally recognized expert with four decades of experience in evaluation and learning effectiveness, and he’s the author of several books, including The Success Case Method and Telling Training’s Story. He’s also the creator of the Success Case Method, a highly regarded and carefully crafted impact evaluation approach to determining how well educational and training programs work.

Daniela has a PhD in interdisciplinary evaluation and has spent the past 15 years providing evaluation and capacity building to a wide range of private, public, and nonprofit organizations around the globe. In addition to co-directing BEI, Daniela is an associate professor at Western Michigan University.

In this sixth installment in our seven-part series on learning science’s role in a learning business, we talk with Rob and Daniela about how to effectively leverage evaluations to maximize outcomes from learning. We also discuss the Success Case Method, the value in using evidence-based stories to demonstrate the impact of an offering, and why evaluation must lead to actionability.

Full show notes and transcript available at leadinglearning.com/episode277.

We are grateful to our sponsor for this series, SelfStudy.

***

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

In this fifth episode in our seven-part series on learning science’s role in a learning business, we feature key insights related to practice and feedback from conversations with learning design experts Myra Roldan, Ruth Colvin Clark, Patti Shank, Michael Allen, and Cathy Moore. We connect their perspectives to highlight the importance of practice and feedback as evidence-based tools and critical components of designing effective learning experiences.

Full show notes and transcript available at leadinglearning.com/episode276.

We are grateful to our sponsor for this series, SelfStudy.

***

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

Ruth is principal and president of Clark Training & Consulting and has spent her career as an instructional psychologist, working with diverse organizations. She’s the author of many articles and books, including Evidence-Based Training Methods, and she co-authored e-Learning and the Science of Instruction.

Myra Roldan is a technologist and learning professional who currently serves as chief cloudification officer at Amazon Web Services. She does a bit of everything, from research and data analytics, to implementing new technologies, to creating full-blown learning experiences. Much of her personal work is focused on increasing access and opportunity for underserved groups, including women and minorities, so they can get jobs that will earn them a livable income.

In this fourth episode in our seven-part series on learning science’s role in a learning business, we speak with Ruth and Myra individually to get their perspectives and expertise on designing effective learning experiences. We cover a variety of topics including research-based principles and their implications on learning, tips for working with subject matter experts to ensure learning objectives are met, how to avoid cognitive load, and the importance of knowing your audience.

Full show notes and transcript available at leadinglearning.com/episode275.

We are grateful to our sponsor for this series, SelfStudy.

**

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

In this third installment in our seven-part series focused on learning science for learning businesses, we explain why performing market and needs assessments are critical steps in effectively applying learning science. We also discuss the Market Insight Matrix, a tool we created that treats assessment as a process rather than an event.

Full show notes and transcript available at leadinglearning.com/episode274.

We are grateful to our sponsor for this series, SelfStudy.

**

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

In this second episode in our series on learning science’s role in a learning business, Jeff talks with Megan about key ideas related to cognitive psychology, what they mean for learning providers, and tips for creating effective learning experiences that incorporate the science of learning. Specifically, they explore the concept of retrieval practice, ways to implement it, and the powerful impact it can have on learning.   

Full show notes and transcript available at leadinglearning.com/episode273.

We are grateful to our sponsor for this series, SelfStudy.

**

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

In this first installment in our "Learning Science for Learning Businesses" new seven-part series, we take a broad look at the science of learning, including related practical insights and key areas of influence for learning businesses. We also preview the specific areas of learning science that we’ll address later in the series and their related implications for creating a thriving learning business.   

Full show notes and transcript available at leadinglearning.com/episode272.

We are grateful to our sponsor for this series, SelfStudy.

**

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

Through the interviews with Ashish Rangnekar, Sam Sannandeji, Sae Schatz, and Donald Clark and our own reflective episodes, we’ve had the chance to touch on many different aspects of learntech. We covered everything from specific types of learntech, to the growing importance of data, the increasing need for organizations to have an integrated learning ecosystem in place, the essential role of standards in making such an ecosystem work, and, at long last, truly delivering on the promise of personalized learning.

We also explored related philosophical and ethical concerns such as the accelerating pace of change, equity in access to learning technology, and the potential bias in the data and design of technologies.

In this final episode in the series, we offer five suggested actions for how to make the promise of the frontiers of learntech a reality for your learning business: develop a data strategy, grow a learning ecosystem, conduct a feasibility study for XR, build a governance structure, and regularly reassess which learntech holds the most promise.

Full show notes and transcript available at leadinglearning.com/episode271.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

In this penultimate episode in our series on the frontiers of learning technology, Jeff talks with Ashish about why the learntech market is slated to experience unprecedented growth and transformation, related trends, and potential impact implications for learning businesses and society.

Full show notes and transcript available at leadinglearning.com/episode270.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

In this fourth installment in our seven-part series on the frontiers of learning technology, Celisa talks with Sam about the future of XR, its potential dangers and opportunities, and related advice for learning businesses on how to make practical use of augmented or virtual reality.

Full show notes and transcript available at leadinglearning.com/episode269.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

Bias and artificial intelligence or, more specifically, bias in AI is not a new concern. But it’s one that’s been garnering more and more attention in recent years, and it feels appropriate to focus on it now because of the rise in social justice movements we’ve experienced here in the United States.

In this fourth episode of the series, we explore the potential harm of bias in AI drawing on research from Joy Buolamwini and Cathy O’Neil, both featured in the Netflix documentary Coded Bias. We also discuss the difference between interpretability and explainability when it comes to understanding marketing AI, and why looking for bias in data is equally important to looking for bias in AI processes.

Full show notes and transcript available at leadinglearning.com/episode268.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

Prior to joining ADL, Sae worked as an assistant professor and an applied human-systems scientist, with an emphasis on human cognition and learning, instructional technologies, adaptive systems, human performance assessment, and modeling and simulation.

In this third episode in our seven-part series on the frontiers of learning technology, Jeff talks with Sae about ADL’s “building the future learning ecosystem” initiative and the key ideas behind it. They also discuss the role of Total Learning Architecture (TLA), data, the future of learntech, and suggestions for learning businesses to capitalize on these new technologies.

Full show notes and transcript available at leadinglearning.com/episode267.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

In episode two of our seven-part series exploring the frontiers of learning technology, Celisa talks with Donald about the important role of artificial intelligence and data in shaping the learntech landscape. They also discuss related trends, what’s on the horizon, and key ideas learning businesses and society need to consider to ensure effective and positive applications of learntech, now and in the future.

Full show notes and transcript available at leadinglearning.com/episode266.

We are grateful to our sponsor for this series, BenchPrep.

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BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue. 

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends. 

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

In this first episode exploring the frontiers of learntech, we discuss what the topic means to us, key reasons that learning technology has seen such tremendous growth, and important related concepts including artificial intelligence, data, extended reality, personalization, and more. We also preview the thought leaders and practitioners that will be featured in the series and how we hope each of their perspectives will add to our understanding and prepare for what lies ahead. 

Full show notes and transcript available at https://www.leadinglearning.com/episode265.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue. 

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends. 

To download BenchPrep’s latest e-books, case studies, white papers, and more go to www.benchprep.com/resources.

In this final episode, we reflect on our recent discussions with L&D expert Nigel Paine and LaTrease Garrison, executive vice president of the education division at the American Chemical Society. We discuss how their insights add to our understanding of the third sector and build on our conversations earlier in the series. We also examine the implications for the sector’s growth and begin to unpack what a fuller awareness of the sector might mean for your learning business’s strategy.

Full show notes and transcript available at https://www.leadinglearning.com/episode264.

We are grateful to our sponsor for this series, Blue Sky eLearn.

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized, cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system, Path LMS, Webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy-to-manage solutions allow organizations to easily organize, track, and monetize educational content.

In this sixth episode in our seven-part series, Jeff talks with return guest LaTrease about how ACS is meeting the diverse and evolving needs of their learners, including their recent initiative to provide competency-based learning. They also discuss the potential threats and opportunities facing providers in the third sector and the critical role they play in preparing the workforce of the future.

Full show notes and transcript available at https://www.leadinglearning.com/episode263.

We are grateful to our sponsor for this series, Blue Sky eLearn.

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized, cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system, Path LMS, Webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy-to-manage solutions allow organizations to easily organize, track, and monetize educational content.

He’s written three books in the last five years, including Workplace Learning: How to Build a Culture of Continuous Employee Development, and teaches in the Penn Chief Learning Officer program at the University of Pennsylvania. He also co-hosts the From Scratch podcast, which features short episodes on workplace issues, and he’s a presenter for Learning Now TV, a live-streamed Internet TV channel focused on corporate learning and performance.

In this fifth installment in our seven-part series on the surge of the third sector of education, Celisa gets Nigel’s global perspective about the sector including what he sees as its major opportunities and threats. They also discuss how learning technologies are shaping the third sector and the crucial role of data in demonstrating impact and increasing the effectiveness of learning experiences. 

Full show notes and transcript available at https://www.leadinglearning.com/episode262.

We are grateful to our sponsor for this series, Blue Sky eLearn.

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system, Path LMS, Webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy-to-manage solutions allow organizations to easily organize, track, and monetize educational content.

In this fourth episode of the series, we reflect on what we’ve learned so far from our conversations with Michelle Weise, author of Long Life Learning: Preparing for Jobs That Don’t Even Exist Yet, and Casandra Blassingame, CEO of the International Accreditors for Continuing Education & Training.

We also pull in some additional perspectives about the growth of the third sector, including that of Dr. Anthony “Tony” Carnevale, research Professor and Director of the Georgetown University Center on Education and the Workforce. 

As an internationally recognized economist, Tony explains how economic change has led to the growing demand for providers in the third sector to effectively demonstrate outcomes and results. He also discusses the challenges of a credential-driven society and the related inequalities that exist. 

Full show notes and transcript available at https://www.leadinglearning.com/episode261.

We are grateful to our sponsor for this series, Blue Sky eLearn:

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

And as the current CEO of the International Accreditors for Continuing Education & Training (IACET), she is also a doctoral candidate in the adult education program at the University of Missouri–St. Louis.

In this third episode of our seven-part series about the surge of the third sector of education, Jeff talks with Casandra about her role at IACET, how they’ve successfully adapted in times of change, and why accreditation is becoming increasingly more valuable. They also discuss reasons for the growth of the third sector and the related opportunities for those serving in it.

Full show notes and transcript available at https://www.leadinglearning.com/episode260.

We are grateful to our sponsor for this series, Blue Sky eLearn:

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

She is currently the entrepreneur-in-residence and a senior advisor at Imaginable Futures and author of several books, including her most recent, Long Life Learning: Preparing for Jobs That Don’t Even Exist Yet.

In this second episode in our series on the surge of the third sector, Celisa talks with return-guest Michelle about the tremendous challenges and opportunities that exist surrounding the third sector of education. They also discuss the importance of breaking down silos, the need for a robust data infrastructure, and why the third sector needs to pay more attention to the non-consumers of higher education. 

Full show notes and transcript available at https://www.leadinglearning.com/episode259.

We are grateful to our sponsor for this series, Blue Sky eLearn:

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

In this episode, we delve into some background behind the third sector of education including what it is, factors that have led to its tremendous growth, and why it is so important. We also preview the four interviewees we’ll be talking with later in the series and the unique perspective they each bring to the topic.

Full show notes and transcript available at https://www.leadinglearning.com/episode258.

We are grateful to our sponsor for this series, Blue Sky eLearn:

**

Blue Sky eLearn is a company committed to learning businesses and has a long history working to help providers in the third sector.

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

You may remember back in episode 254, that we broke down and reflected on our first two interviews—one with Seth Kahan, founder of Visionary Leadership, and the other with Shilpa Alimchandani, a diversity, equity, and inclusion strategist.

Since then, we've had the chance to also speak with Tracey Steiner, senior vice president for education and training at the National Rural Electric Cooperative Association, and Shawn Boynes, executive director of the American Association for Anatomy.

In this final installment of our seven-part series, we delve into the highlights and key takeaways of those recent conversations. We also offer some final points of reflection to consider related to the possibilities and complexities of the learning business in disruptive times and the places where you might need to “begin again”.

Full show notes and transcript available at https://www.leadinglearning.com/episode257.

Focused on influencing positive change, he is also a co-host of the recently launched Texts to Table podcast, which focuses on conversations around race and leadership.

In this sixth episode in our series on the learning business in disruptive times, Celisa talks with Shawn about the challenges and opportunities related to leading through the coronavirus pandemic and the renewed spotlight on systemic racism. He also shares his perspective as a Black leader, how recent events led to the creation of his new podcast, and why now is the best time for organizations to take risks.

Full show notes and transcript available at https://www.leadinglearning.com/episode256.

She is also the creator of "Tracey’s Takeaways", a regular feature on NRECA’s website that focuses on employee development, management issues, leadership and organizational culture.

In this fifth episode of our series on the learning business in disruptive times, Jeff talks with Tracey about how NRECA is being impacted by the current pandemic including the related challenges and opportunities. They also discuss the thoughtful approach NRECA has taken to address issues around racial equity, the importance of cultivating a safe environment for difficult conversations, and what Tracey thinks learning businesses need to consider in order to successfully navigate times of disruption.

Full show notes and transcript available at https://www.leadinglearning.com/episode255.

After laying the groundwork in the first episode, we then featured interviews with Seth Kahan, founder of Visionary Leadership, and Shilpa Alimchandani, a seasoned diversity, equity, and inclusion strategist.

In this fourth episode of the seven-part series, we revisit reflection questions from our first episode and provide an update on the rapidly evolving issues related to the pandemic, racial justice, the economy, and the elections. We also look at the related practical implications and what all of this means for how a learning business might survive – and potentially even thrive – in these disruptive times.

Full show notes and transcript available at https://www.leadinglearning.com/episode254.

In her independent consulting practice, she is passionate about helping her clients tackle issues related to diversity, equity and inclusion to achieve transformational change.

In this third episode of our seven-part series on the learning business in disruptive times, Celisa talks with return-guest, Shilpa about DEI, including what it is, ways it’s being impacted by disruption, and how it relates to implicit bias. They also discuss the importance of unlearning and what learning businesses need to know about supporting DEI and succeeding in these disruptive times.

Full show notes available at https://www.leadinglearning.com/episode253.

He's worked with leaders of large multinational organizations and over a hundred association CEOs. Some of his most exciting work with those CEOs involves Grand Challenges—big, bold goals that organizations take on, partnering with others to make a difference with problems that society has thus far not been able to resolve.

And learning how to navigate the major disruptors we’ve seen unfold in 2020 related to the pandemic, politics, social issues, and our economic situation, have certainly created a new set of related challenges for organizations, particularly for those of us in the learning business.

In this second episode in our seven-episode series on the learning business in disruptive times, Jeff talks to Seth about how organizations have responded and evolved due to recent circumstances surrounding not only the coronavirus pandemic, but to other major disruptors such as climate change and racial injustice. They also discuss Seth’s 100 CEOs and 100 Days initiative, the various resources he’s created to help organizations in this time of crisis, and the lasting – and in some cases, positive – impact that all of this will potentially have on society.

Full show notes available at https://www.leadinglearning.com/episode252.

With our new approach, over the course of several episodes—seven in this case—we’ll explore a topic from a variety of viewpoints, drawing on multiple interviews as well as offering our own thoughts and providing context for the conversations with others.

And the first topic we’re going to explore is that of the learning business in disruptive times. In other words, what’s going on in the world right now in 2020.

We are all experiencing unprecedented levels of uncertainty and change and, of course, a major reason for that is the coronavirus pandemic. But there are also major social, political, and economic issues deeply impacting how we live and work.

In this first episode of the very first series of the Leading Learning Podcast, we explore these key areas of disruption and their implications on learning businesses. We also preview the interviewees we will feature in the series and the varied perspectives they will bring to the topic of leading learning in times of disruption.

Full show notes available at https://www.leadinglearning.com/episode251. 

It’s hard to believe that we’ve been doing this for roughly five years at this point and have grown from zero listeners to more than 7,000 downloads a month!

In this turning-point episode, we express our tremendous gratitude to everyone who has made the podcast possible. We also focus on input received from listeners that we think would be valuable to all learning businesses and the entire Leading Learning community.

Finally, we share some recent reviews of the show submitted through Apple Podcasts as well as touch on our plans for the podcast going forward.

Full show notes available at https://www.leadinglearning.com/episode250. 

She is also author of an upcoming book titled, The Upskilling Imperative: Five Ways to Make Learning Core to the Way We Work. And Shelley is even a Udemy instructor herself with seven courses currently available, ranging from topics such as fostering psychological safety, to best practices for working remotely.

In this episode of Leading Learning, Jeff talks with Shelley about Udemy’s model as a global learning provider and why continuous upskilling is so critical to the success of individuals and organizations.  They also delve into the “five ways” outlined in her book including: developing agile learners, the important role of feedback in learning cultures, thinking like a marketer to drive learning, learning in the flow of work, and signaling the value of learning.

Full show notes available at https://www.leadinglearning.com/episode249. 

Well-known for questioning our traditional approaches to schooling, Blake is a thought-provoking speaker, host of the Off-Trail Learning podcast, and author. His books include The Art of Self-Directed Learning, Better Than College, College Without High School, and the recently published, Why Are You Still Sending Your Kids to School?.

In this episode of Leading Learning, Jeff talks with Blake about key concepts from his latest book related to alternative paths of education in K-12, a particularly relevant topic given the current disruption from the COVID-19 pandemic. They also discuss the importance of engagement, self-directed learning, and connection in young learners and how they inevitably impact adult learners.

Full show notes available at https://www.leadinglearning.com/episode248. 

With two decades of experience designing high-quality learning experiences, he is passionate about their call to action as a provider of continuing education to move beyond the transactional relationship, to a truly transformative one.

In this episode, Celisa talks with Micène about what has – and hasn’t – changed in the decades he’s been at DAS, how he came to realize his interest in learning experience design (LXD), and what he sees as the major opportunities and threats for learning businesses. They also talk about the origin and purpose of DAS's Change by Design initiative, which aligns their educational offerings to match with the United Nations’ Sustainable Development Goals.

Full show notes available at https://www.leadinglearning.com/episode247. 

In this episode of the Leading Learning podcast, we delve into three conditions that have to be met to foster learner engagement: meaning, safety, and availability.

We also discuss some examples and ideas of how you might support those conditions in the products and services you create and deliver, and why your learning business should care.

Full show notes available at https://www.leadinglearning.com/episode246. 

He is also an international speaker and author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities and The Indispensable Community: Why Some Brand Communities Thrive When Others Perish.

In this episode of the Leading Learning podcast, Jeff talks with Rich about the evolution of online communities and ways the current pandemic is impacting them. They also discuss the relationship between virtual events and online community and Rich shares specific and practical tips about how to successfully launch and grow a community.

Full show notes available at https://www.leadinglearning.com/episode245. 

She frequently speaks at events (in fact she led a session at Learning • Technology • Design 2019), and she’s co-author of E-Learning Fundamentals: A Practical Guide and the E-Learning Uncovered book series.

In this episode of the Leading Learning Podcast, Celisa talks with Diane about all things e-learning including common mistakes and keys to success with e-learning design and development. They also discuss ways to foster learner motivation and engagement in the context of e-learning as well as her view on designing effective microlearning.

Full show notes available at https://www.leadinglearning.com/episode244. 

But before making any major changes or investments, it’s important to first have a solid understanding of where you are as a learning business.

That’s why in this episode, we are revisiting the Learning Business Maturity Model, a simple yet powerful tool we created to provide a framework for helping organizations assess the maturity of their learning and education businesses. And in case you aren’t already familiar with it, we explain what the Learning Business Maturity Model is and why we created it. We also discuss how you can get value from using it, particularly amid current circumstances surrounding COVID-19.  

Full show notes available at https://www.leadinglearning.com/episode243. 

She is also the co-author, along with Chris Shipley, of the recently released The Adaptation Advantage: Let Go, Learn Fast, and Thrive in the Future of Work.

In this episode, Jeff talks with Heather about key messages in her book related to adaptation and how it relates to learning, unlearning, and identity. They also discuss what it takes to lead in the age of adaptation, why we need to elevate the role of human over technology, and the fundamental shifts  in how we work and learn—now and in the future—due to the coronavirus pandemic.

Full show notes available at https://www.leadinglearning.com/episode242. 

In this episode, Celisa talks with Matt about motivation and self-determination theory in the context of learning. They also talk about the elements of effective learning games, why lazy trainers are a good thing, and the importance of activities in learning and in designing faster, cheaper, better training. Lastly, they delve into the topic of leadership and Matt’s view that most leadership training is pretty worthless and what he recommends to focus on instead.

Full show notes available at https://www.leadinglearning.com/episode241. 

And even though there’s a massive rush to move learning online, many—maybe even most—people still hold the view that e-learning is a second-rate or lesser form of learning when compared to face-to-face.

In this episode of the Leading Learning Podcast, we examine whether e-learning is in fact, an effective form of learning, particularly when compared with traditional face-to-face instruction. We address this specifically in the context of the learning business and as it relates to what we have defined as the three major goals of learning businesses: reach, revenue, and impact.

Full show notes available at https://www.leadinglearning.com/episode240. 

And since we are currently in the midst of a huge surge in the demand for virtual events due to the coronavirus pandemic, she has been tirelessly working with a wide range of organizations to take their events online.

In this episode of the Leading Learning Podcast, Jeff talks with Arianna about what it takes to successfully transition events to virtual, the related benefits of doing so, and why (contrary to what many organizations think), you may actually gain much more than you lose.

Full show notes available at https://www.leadinglearning.com/episode239. 

George is recognized for developing the learning theory of connectivism as well as for his pioneering work in learning analytics and the development of massive open online courses (MOOCs). And he’s continued to develop and deliver MOOCs, including one now on helping instructors new to online make the pivot necessitated by COVID-19.

In this episode of the Leading Learning Podcast, Celisa talks with George about connectivism—the theoretical framework he developed for understanding learning in a digital age. They also discuss the strengths and limitations of MOOCs as well as the potential positive and negative impacts of learning analytics with practical insight on how to begin using them in your organization.

Full show notes available at https://www.leadinglearning.com/episode238. 

From how to price conferences or seminars that have been abruptly shifted from face-to-face to online delivery, to whether your organization should lower prices given the existing challenges people are facing, there are naturally a lot of questions related to pricing.

That’s why in this episode of the Leading Learning Podcast we’re offering insight and resources to address questions related to pricing educational products during the pandemic. We discuss key questions learning businesses need to ask themselves and consider, the various alternatives for pricing, and how to ensure sustainability, regardless of your approach.

Full show notes available at https://www.leadinglearning.com/episode237. 

And leading the charge behind all of this since 2004 is ASHA CEO, Arlene Pietranton. With 25 years at the association, she’s nationally recognized for her exceptional leadership and commitment to voluntary membership organizations.

 In this episode of the Leading Learning Podcast, Jeff talks with Arlene, first and foremost, about their response to the COVID-19 crisis and how they’ve been able to adapt to meet both staff and member needs. They also discuss ASHA’s historical vision for learning, why they are now heavily focused on the future of learning, and the critical role of associations in supporting adult lifelong learning.

Full show notes available at https://www.leadinglearning.com/episode236. 

In this episode of Leading Learning – recorded in the midst of the COVID-19 crisis – Celisa talks with Liz about the idea of conflict—good and bad conflict and how to encourage the good while limiting the bad. They also discuss ways to improve the customer (or learner) experience and learner engagement, what to consider when selling and marketing in times of crisis, and suggestions for reducing stress through self-care.

Full show notes available at https://www.leadinglearning.com/episode235. 

But—and this “but” is critical—learner expectations are higher than in the past. Also, competition from direct competitors has increased as well as competition for people’s time and attention, especially as many are working and learning from home.

And it’s important for learning businesses to take some time to think about what this moment—the pandemic, social distancing, stay-at-home orders, and so on—might mean for the future of online learning.  That’s why in this episode of the Leading Learning podcast, we reflect on the situation to discuss implications of the current moment for the future of online learning, including the related benefits, challenges, and opportunities.

Full show notes available at https://www.leadinglearning.com/episode234. 

In this episode of the Leading Learning Podcast, Robbie is back to discuss what has changed since her last book related to the membership economy and key concepts behind her new book related to building forever transactions. She and Jeff explore ideas related to launching, scaling, and leading a membership-oriented business over time, as well as her thoughts on pricing and the powerful relationship between community and subscription.

Full show notes available at https://www.leadinglearning.com/episode233. 

In this episode of the Leading Learning Podcast, Celisa talks with Jim about the value of looking at these generational differences, the idea that newer generations find it "creepy" when asked too much information too soon, and what you can do to lower your level of "creepiness" with prospects. They also discuss what Jim sees on the horizon for learning including a growing need for higher ed institutions to unbundle the traditional degree to offer alternative credentials.

Full show notes available at https://www.leadinglearning.com/episode232. 

We are grateful to our sponsor for this quarter, Web Courseworks:

**

Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.

Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.

CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.

With the growing emphasis on learning in the flow of work as well as new and emerging technologies, social learning has been steadily gaining traction again as a rising trend. But with what is now happening with COVID-19, the focus on it is likely to intensify dramatically as we look for ways to adapt to a (previously unimaginable) new era of social interaction.

In this episode of Leading Learning, we further discuss the reasons social learning is particularly relevant right now and offer our definition of it, including its four dimensions. We also share four simple steps to help your learning business design for it.

Full show notes available at https://www.leadinglearning.com/episode231. 

We are grateful to our sponsor for this quarter, Web Courseworks:

**

Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.

Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.

CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.

In this episode of the Leading Learning Podcast, Celisa talks with Carol about the topic of design thinking, including what it is and how it can be used in the context of a learning business (drawing on Jeanne Liedtka’s four-question formulation: what is, what if, what wows, and what works).

They also discuss areas adjacent to design thinking, such as journey mapping and innovation, as well as what could be considered the opposite of design thinking—the sunsetting of products and services.

Full show notes available at https://www.leadinglearning.com/episode230. 

We are grateful to our sponsor for this quarter, Web Courseworks:

**

Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.

Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.

CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.

This is why Web Courseworks, in an effort led by Andy Hicken, Vice President of Technology Solutions, now publishes an annual eLearning Hype Curve (based on the Gartner Hype Cycle theory) to create a visualization of what’s “trending” in eLearning. By analyzing data from over 60 influencers on Twitter, they have been able to gain valuable insights related to how learning technologies are likely to evolve this year, and in the future.

In this episode of the Leading Learning Podcast, Jeff talks with Andy about the Hype Cycle model including its various stages, how they’ve adapted it to create their eLearning Hype Curve, and the specific predictions that have emerged for 2020.

Full show notes available at https://www.leadinglearning.com/episode229. 

We are grateful to our sponsor for this quarter, Web Courseworks:

**

Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.

Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.

CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.

In this episode, we discuss the many compelling reasons of why more learning businesses need to seriously consider making virtual events a serious part of their portfolio of offerings including their related benefits for both organizations and learners.

Full show notes available at https://www.leadinglearning.com/episode228.

And his recent book, The Self-Evolved Leader: Elevate Your Focus and Develop Your People in a World That Refuses to Slow Down is based on the premise that to be an effective leader in today’s busy world requires a uniquely different mindset and skillset than what was necessary in the past.

In this episode of the Leading Learning Podcast, Celisa talks with Dave about the idea of self-evolved leadership, why successful leaders and learners need to be vulnerable, and how to prevent learned helplessness. They also discuss his belief that leadership should be seen as series of disciplines that take time to master, including the idea of of attention management and why he views it as the number one discipline for leaders to develop.   

Full show notes available at https://www.leadinglearning.com/episode227.

He is also a featured speaker at our upcoming Learning • Technology • Design virtual conference where he will be talking about how to get more visitors to click the “buy” button.

In this episode of the Leading Learning Podcast, Jeff talks with Tony about his role as chief revenue officer and how AIIM was able to dramatically increase the conversion rates for its training catalog. They also discuss the challenges related to selling education and the evolving role of the sales function in learning businesses.

Full show notes available at https://www.leadinglearning.com/episode226.

Given the concept of the learning business is central to what we do while also often difficult to grasp – and because we plan to make it the unifying theme for our upcoming Learning • Technology • Design virtual conference (LTD) – we felt it the perfect time to revisit it.

In this episode, we delve into what it really means (and doesn’t mean) to be a learning business and how identifying as one can impact your mindset and increase your likelihood of success. We also share some key resources we offer to support learning businesses and learning business professionals.

Full show notes available at https://www.leadinglearning.com/episode225.

Jerel Bonner, a ‘human behavior awareness’ consultant and co-founder of Coralling Chaos, really walks the walk when it comes to continually learning to adapt and evolve to meet the demands of the future.  And recently, the TEDx speaker and author of Sharpening China’s Talent, has been very focused on the fascinating connection between learning and the concept of flow.

Returning for his second interview on the Podcast, Jerel joins Jeff at Leading Learning Global Headquarters to discuss the idea of flow and its connection to learning, as well as how it relates to other major concepts including grit, mindset, and authentic happiness. They also talk about why this is all going to be increasingly important in helping others prepare for the future of work—and life.

Full show notes available at https://www.leadinglearning.com/episode224.

And as a leader in emerging technologies and policy related to educational transformation and innovation, Dr. Dede is also a central player in the Sixty-Year Curriculum (60YC) initiative, a new way of thinking about higher education that accounts for the roughly six decades that today’s students will be expected to work during their lifetimes.

In this episode of the Leading Learning Podcast, Celisa talks with Chris about the 60-Year Curriculum, why there’s a need for it, and what role learning businesses can play to support it. They also discuss the idea of “unlearning” and its potential impact on lifelong learning, as well the specific types of technologies he thinks will be most important in shaping the future of learning.

Full show notes available at https://www.leadinglearning.com/episode223.

In this episode of the Leading Learning podcast, we are practicing what we preach by repurposing content from a recent Webinar and sharing six specific trends set to impact learning businesses in the new year, and beyond.

Full show notes available at https://www.leadinglearning.com/episode222.

Making his fourth appearance on the podcast, Rohit returns to Leading Learning to discuss his most recent book, Non-Obvious Megatrends ­– the tenth and final edition in the Non-Obvious series – which looks back at more than a hundred past predictions to spotlight the 10 biggest trends he thinks will impact us in the coming decade. He also looks back at how his work has evolved over the years and shares his plans for the future of Non-Obvious.

Full show notes available at https://www.leadinglearning.com/episode221.

In this first Leading Learning episode of 2020, Celisa talks with Tara about the strengths and weaknesses of educational podcasts, and the role of podcasts in microlearning and formal training versus informal/workflow learning. Tara also shares tips for learning businesses on how to make educational podcasts a part of their educational offerings.  

Full show notes available at https://www.leadinglearning.com/episode220.

These concepts are what led Cathy Moore, speaker, training designer, and author of Map It: The Hands-On Guide to Strategic Training Design, to create the action mapping model. Her goal is to “save the world from boring instruction” and her tools and resources are helping to do this one learner at a time.

In this encore episode of the Leading Learning podcast, Celisa talks with Cathy about action mapping including what it is, why it’s effective, and how to apply it. They also cover the role action mapping plays in measurement and evaluation and scenario design.

Full show notes available at https://www.leadinglearning.com/episode219. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

In this encore episode of the Leading Learning podcast, Celisa and Jeff celebrate the self-directed learner including what it means to be one and why it’s important.

Full show notes available at https://www.leadinglearning.com/episode218. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

And how do they plan to accomplish their ambitious mission? A key way is through blockchain, the technology that allows for capturing and tracking digital data in a very secure and decentralized way while ensuring integrity and transparency.

Utilizing blockchain, Learning Economy hopes to establish a protocol that can bring together data from every source of education for every learner, to understand where value may - or may not - be created.

In this episode of the Leading Learning Podcast, Jeff talks with Learning Economy’s Chief Strategy Advisor, Taylor Kendal and Community Director, Duncan Cox, about how they’re using blockchain to change how we track individual learning and the idea of an open education graph to provide a visualization of the value being generated across the supply chain of education.

They also discuss what they describe as the four archenemies of what they’re up against and share about a pilot that Learning Economy is getting ready to launch in Colorado that will provide a concrete point of reference for implementing the protocol more broadly.

Full show notes available at https://www.leadinglearning.com/episode217. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

This search is what ultimately led him to create Working Out Loud, an approach to building relationships that helps you achieve a goal by making contributions over time that you make visible to others. Not only does the process increase access to more people, knowledge, and opportunities, but it leads to greater feelings of empowerment, confidence, and motivation as well.

And his book, Working Out Loud: For a Better Career and Life, guides you through the twelve-week mastery program to help you put the approach into practice yourself and then turn that practice into a sustainable habit.

In this episode of the Leading Learning Podcast, Celisa talks with John about the concept of working out loud including its five basic elements, ways it benefits participants, and related common barriers. They also discuss how to set the stage for successfully working out loud and ways to structure the working out loud experience through Working Out Loud circles.

Full show notes available at https://www.leadinglearning.com/episode216. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

In this episode, we examine the three factors that often impact and limit sales of education. We also discuss the important takeaways and questions learning businesses need to consider when trying to achieve success in each of these key areas.

Full show notes available at https://www.leadinglearning.com/episode215. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

He has also published a number of important papers while at ACE, including The Post-traditional Learners Manifesto Revisited: Aligning Postsecondary Education with Real Life for Adult Student Success and Evolving Higher Education Business Models: Leading with Data to Deliver Results.

In this episode of the Leading Learning Podcast, Jeff talks with Louis about his perspective on the emerging lifelong learning landscape and the concept of credit for prior learning, an ACE initiative which awards credit for college-level knowledge and skills acquired outside of the classroom. They also discuss how ACE is meeting the evolving needs of its members, particularly through their thoughtfully designed peer-to-peer learning platform, ACE Engage.

Full show notes available at https://www.leadinglearning.com/episode214. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

Patti is also author of the Deeper Learning series ­– Write and Organize for Deeper Learning, Practice and Feedback for Deeper Learning, and Manage Memory for Deeper Learning ­– which offer practical tactics for improving outcomes based on training and other research.

In this episode of the Leading Learning Podcast, Celisa talks with Patti about what it means to design for deeper learning, how to effectively use feedback and practice, and what learning designers need to keep in mind when it comes to memory and cognitive load. They also discuss the pros and cons of multiple-choice questions and tips for navigating research initiatives.

Full show notes available at https://www.leadinglearning.com/episode213. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

For those that might not be aware, the new event - Live Review 2019 - was a two-day, entirely online offering that allowed participants a chance to get targeted demos from 14 learning platforms focused on learning businesses and committed to serving organizations that market and sell lifelong learning, continuing education, and professional development.

In this episode of the Leading Learning Podcast, Jeff and Celisa reflect on Live Review using the guiding components of AAR: what it is they set out to do, what actually happened, why there was a difference between the two (if there was one), and what they will continue and/or change going forward.

Full show notes available at https://www.leadinglearning.com/episode212. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

In this episode of the Leading Learning Podcast, Jeff talks with Grant about the business model behind OnlineDegree.com, including how it works, why it's successful, and ways it benefits learners and universities. They also discuss the value of traditional degrees in today’s world – particularly as compares to options like certificates and certification – as well as dynamics and trends in the adult education market.

Full show notes available at https://www.leadinglearning.com/episode211. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

He is also a co-author of Strategic Doing: Ten Skills for Agile Leadership, which outlines this new discipline of leadership strategy with practical ways to unleash the power of collaborative networks.

In this episode of the Leading Learning Podcast, Celisa talks with Ed about the Strategic Doing protocol including its key features, examples of related skills and tools, and specific ways learning businesses can apply it to improve collaboration.

Full show notes available at https://www.leadinglearning.com/episode210. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

But giving—and receiving—feedback is arguably harder than most people think. It’s an art and a science. And it’s exceedingly important that learning professionals take the time to learn that art and science because of the critical role that feedback plays in learning.

In this episode of the Leading Learning Podcast, Celisa and Jeff delve in to the topic of feedback, including how to effectively give and receive it, common misconceptions around it, and the tremendous impact it can have on learning.

Full show notes available at https://www.leadinglearning.com/episode209. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

He’s also a speaker and author of the award-winning book, Never Stop Learning: Stay Relevant, Reinvent Yourself and Thrive, which is essentially an operating manual for becoming an effective learner and thriving in the new world of work.

In this episode – recorded down the road from Leading Learning headquarters at Kenan-Flagler Business School in Chapel Hill – Jeff and Brad discuss key concepts from his book, including strategies to becoming a better learner and the importance of authenticity, curiosity and humility when it comes to leading and learning.

Full show notes available at https://www.leadinglearning.com/episode208. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

And his new book, Event Crowdsourcing: Creating Events People Actually Want and Need - available in November 2019 - addresses how to create conference programs that reliably become what your attendees want and need—each and every time.

In this episode of the Leading Learning Podcast, Celisa talks with Adrian about the key elements of peer conferences, how they benefit attendees, and ways they address shortcomings of traditional conferences. They also discuss common obstacles to implementing the peer conference model and suggestions for how to effectively blend peer conferences with traditional conferences.

Full show notes available at https://www.leadinglearning.com/episode207. 

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

When it comes to determining whether to implement a new or replacement learning management system, it’s important to ask, “What will the return on investment be?” Oftentimes, organizations struggle to try and answer this question—or even worse, it isn’t ever asked at all.

In this episode of the Leading Learning podcast, Celisa and Jeff help you answer this sometimes daunting question and provide 5 key aspects of getting a high return on your LMS investment including: new revenue generation, cost savings, general value perception, user experience, and fulfillment of vision and mission.

We are grateful to our sponsor for this quarter, Community Brands.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

In recent years, much of her work has focused on helping women “get to the top, stick, and thrive” and—as an extension of that work—the potential trap for both women and men who are perceived as “expert" leaders, a topic she explores in her book, You Can’t Know It All: Leading in an Age of Deep Expertise.

 In this episode of the Leading Learning Podcast, Jeff talks with Wanda about the qualities of great leaders including the importance of quality conversations and the necessary mindset to be an effective leader. They also discuss her work related to women in leadership and what it means to be an expert leader versus a spanning leader.

Full show notes available at https://www.leadinglearning.com/episode205. 

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

As a leading innovator across technology, marketing, and operations, Kate is a global keynote speaker, strategic advisor, and author of the recent, Tech Humanist: How You Can Make Technology Better for Business and Better for Humans.  She is also the founder of KO Insights, which helps clients bridge the gap between business interests and human needs.

In this episode of the Leading Learning Podcast, Celisa talks with Kate about the idea of tech humanism, why businesses need a strategic purpose guiding their use of technology, and the potential impact of emerging technologies on learning. They also discuss her people-centered approach to analytics, the importance of focusing on the human experience, as well as the implications of blending online and offline experiences.

Full show notes available at https://www.leadinglearning.com/episode204. 

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

So how can we best empower learners? It starts by committing  to understanding and applying what we know related to how people learn—essentially, metalearning.

In this episode of the Leading Learning Podcast, Jeff and Celisa discuss 7 specific “metalearning moves” you can utilize to effectively support, improve, and empower lifelong learning.

Full show notes available at https://www.leadinglearning.com/episode203. 

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

In this episode of the Leading Learning Podcast, Jeff talks with Jane about her role at eLearning Guild, the focus of their research, and what she hopes to accomplish with it. They also discuss Jane’s concept of “showing your work” including its related benefits and how to empower learners to do it.

Full show notes available at https://www.leadinglearning.com/episode202. 

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

In this episode of the Leading Learning Podcast, Celisa talks with Ellen about the topic of learning engineering, the role of data analytics in learning, and the related key takeaways for learning businesses.

Full show notes available at https://www.leadinglearning.com/episode201. 

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

In this milestone episode of Leading Learning  (which also happened to be recorded live at Podcast Movement 2019!), Celisa and Jeff reflect on why they do the podcast and where podcasting as a medium is, in general. They also share what’s new with Leading Learning  ­– and where they are headed – in the ongoing effort to provide value to your learning business.

Full show notes available at https://www.leadinglearning.com/episode200. 

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

Pink is also the creator of the Pinkcast, a series of short videos that feature science-based tools and tips for working smarter and living better. And his TED Talk on the science of motivationis one of the 10 most-watched TED Talks of all time, with more than 23 million views.

In this episode of the Leading Learning Podcast, Celisa talks with Dan about several of the themes he explores in his books that have implications for learning businesses. This includes topics such as Motivation 3.0, learning goals vs. performance goals, persuasion, and the importance of timing when it comes to learning.

Full show notes available at https://www.leadinglearning.com/episode199. 

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

Through completing a wide range of self-education projects—things like completing MIT’s four-year computer science curriculum in 12 months and learning four languages in one year—Scott, an ultralearner himself, has really walked the walk when it comes to pushing our ideas about learning to the limits.

In this episode of the Leading Learning podcast, Jeff talks with Scott about his book Ultralearning, including the projects that led to writing it, the principles behind it, and how learning businesses can apply the research to help the learners they serve.

Full show notes available at https://www.leadinglearning.com/episode198. 

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss this valuable concept of leverage as it relates to lifelong learning and learning businesses. They talk about the importance of vision and insight and also highlight critical ways to achieve leverage including technology, curation, community, and metalearning.

Full show notes available at https://www.leadinglearning.com/episode197. 

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

Adrienne focuses on exam development, accreditation, advance credentialing, and the marketing of credentials, while Keith is committed to helping Limitless clients grow in the areas of membership, non-dues revenue, marketing, accreditation counseling, certification and certificate program development, and more.

In this special episode of the podcast, Celisa and Jeff interview Adrienne and Keith making it the very first four-way conversation on Leading Learning. In it, the Segundos reveal what they wish every learning business understood about credentialing, tips for how to effectively build them, and their potential impact on the skills gap and workforce development issues. They also discuss what inspired their two latest initiatives, the National Credentialing Institute and ReviewMyTest.

Full show notes available at https://www.leadinglearning.com/episode196. 

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

In this episode of the Leading Learning podcast, Jeff talks with Chris about the general commonalities of the learners they serve and the opportunities and challenges that come with serving them. They also talk about the role of membership in OLLI’s business model and the factors that tend to underpin the success of the most successful programs.

Full show notes available at https://www.leadinglearning.com/episode195. 

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

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Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

But in order to effectively do this, we need to have a solid understanding of adult learning theory. And although many of us are already familiar with concepts related to this, there can be tremendous value in taking time to periodically revisit them.

In this episode of the Leading Learning podcast, Celisa and Jeff examine the principles of adult learning theory – specifically related to the need to know, self-concept, and experience - and the implications each of these has on designing, developing, and delivering meaningful learning experiences.

Full show notes available at https://www.leadinglearning.com/episode194. 

Thank you to our sponsors for this quarter:

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Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

With decades’ worth of related observation and experience, Ray is a respected curator, consultant, speaker, and author with tremendous insight when it comes to the future of education. And in this episode of Leading Learning, Celisa talks with Ray about the evolving role of learning businesses, continuing education, and online learning— particularly when it comes to workforce development issues and the skills gap. They also discuss how advances related to artificial intelligence, virtual and augmented reality, badges, blockchain and more are impacting the future of learning.

Full show notes available at https://www.leadinglearning.com/episode193. 

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

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Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

This week on Leading Learning, Jeff reconnects with Scott to discuss how OSCPA is working to solidify their role as a trusted partner in the success of the future of the profession. They talk about OSCPA's workforce development initiative, ways they are meeting member needs, and how they've evolved as learning providers.

Full show notes available at https://www.leadinglearning.com/episode192. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

Our suspicion - based on a lot of experience - is that when most people think of marketing, they think of advertising, or other forms of promotion. But there's much more to marketing than promotion - and even promotion has more to it than many appreciate.

In this episode, we cover the 4 Ps of marketing - product, pricing, place, and - yes - promotion. We consider each P in detail and, of course, each one applies in the  context of a learning business.

Full show notes available at https://www.leadinglearning.com/episode191. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

In this episode of the Leading Learning podcast, Celisa talks with Connie about the role of visual design in learning as well as the impact of cognitive load on learning, including it’s impact on collaborative learning. They also discuss tips for how to work well with subject matter experts and explore the idea of “curated courses.”

Full show notes available at https://www.leadinglearning.com/episode190. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

This is the premise behind, Nine Shift: Work, life, and education in the 21st century, a book that asserts 2020 is a pivotal year where we can officially recognize the transformational change that has occurred where nine hours in your day will be spent entirely differently than they were in 2000. As co-author of the book, William Graves is a respected thought leader, speaker, and true pioneer in the area of lifelong learning. And he currently serves as president of the Learning Resources Network (LERN), the largest association for lifelong learning and continuing education in the world.

In this episode of the Leading Learning podcast, Jeff talks with Bill about key concepts from Nine Shift and how those have played out over the past two decades. They also discuss the role of learning businesses in the 21st century and the ways in which they are going to need to adapt and evolve in order to continue to meet the needs of learners.

Full show notes available at https://www.leadinglearning.com/episode189. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

According to Dr. Carol Dweck, author of Mindset: The New Psychology of Success, your answers to questions like these can reveal a lot about you when it comes to learning—specifically, whether you possess a fixed or growth mindset. And because mindset impacts multiple levels of what we do as learning businesses, it’s an important concept to be aware of and understand.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss the idea of mindset including Dweck’s research on the topic, how it affects us personally and the impact it has on learners and learning businesses.

Full show notes available at https://www.leadinglearning.com/episode188. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

In this episode of the Leading Learning podcast, Celisa talks with Michelle about personal knowledge management, Working Out Loud as an approach to learning, and what she’s learned hosting her own podcast. They also discuss what learning leaders need to think about when planning their own professional development as well as some of the major opportunities and threats facing learning businesses today.

Full show notes available at https://www.leadinglearning.com/episode187. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

In this episode of the Leading Learning podcast, Jeff talks with Ian Chiu, managing director at Owl Ventures, one of the firms leading a wave of investment in educational technology companies. They talk about everything from the basics of venture capital, to successful business models in the current learning landscape. They also discuss trends that Ian sees shaping the future of edtech and lifelong learning.

Full show notes available at https://www.leadinglearning.com/episode186. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

In this episode of the Leading Learning podcast, Celisa and Jeff revisit the core concepts behind the book by exploring the why, the what, and the how of the learning revolution, including their ongoing relevance and continuing evolution.

Full show notes available at https://www.leadinglearning.com/episode185. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

In this episode of the Leading Learning podcast, Celisa talks with Michelle about LSO’s learning portfolio and how the generational make-up of the learners they serve – and other key demographic factors – translate into what they offer and how those offerings have evolved in the past decade. They also discuss what LSO is doing to ensure their professional development opportunities offer both practicality and accessibility.

Full show notes available at https://www.leadinglearning.com/episode184. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

Nancy is a teacher and instructional designer who has worked for over 20 years in the nonprofit sector. For the past five years, she’s led Washington Nonprofits’ learning program, and she currently serves as the associate director there. She also occasionally writes on adult learning through her blog at ChunkFlipGuideLaugh.com.

Mark currently serves as the director of learning and impact at Humentum. His work has focused on developing evidence-based teaching and learning approaches for improved workplace performance. And his perspective is informed by years of training and capacity building for international development and humanitarian relief professionals around the world.

In this episode of Leading Learning, Celisa talks with Nancy and Mark about key concepts from their new e-book, including the importance of a conference strategy, how and why to ensure presenters are prepared, and the need for reflection time—both for participants as well as for the internal team responsible for planning the event. They also discuss ways to support continued learning after the conference is over.

Full show notes available at https://www.leadinglearning.com/episode183. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

In this episode of the Leading Learning podcast, Celisa and Jeff examine the flexible framework of reach, revenue, and impact. They discuss each area individually as well as the importance of achieving balance between the three and the collective impact they can have on your learning business.

Full show notes are available at https://www.leadinglearning.com/episode182. 

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

Dr. Francesca Gino, is a behavioral scientist and an award-winning Harvard Business School professor whose research shows the importance of creating a culture where curiosity is modeled and encouraged. Her most recent book, Rebel Talent: Why It Pays to Break the Rules at Work and in Life, explores people who personify “rebel talent,” and the core talents they all seem share (spoiler, curiosity is one of them).

In this episode of the Leading Learning podcast, Celisa talks with Francesca about the benefits of curiosity, it’s relationship to learning, and tips on how to instill it – and other rebel talents – into learning experiences.

Full show notes available at https://www.leadinglearning.com/episode181. 

We grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

In this episode of the Leading Learning podcast, Jeff talks with Rachel about the powerful role of communities including why organizations should be explicit in their management of them, ways they’ve evolved over the past decade, and what's necessary to create a successful one.

Full show notes available at https://www.leadinglearning.com/episode180. 

We grateful to our sponsors for this quarter, Community Brands and WBT Systems.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

In this episode of the Leading Learning podcast, Celisa and Jeff share their top tips, based on two decades of experience in the learning business, on how to effectively price educational products.

Full show notes available at https://www.leadinglearning.com/episode179. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

 In Part I, Celisa and Jeff talked about an AI first world and some common misconceptions and ethical issues surrounding AI. This time around they delve into the implications of AI for work and learning, the idea of integrated intelligences, and helpful advice to ensure the responsible and ethical future of AI.

Full show notes available at https://www.leadinglearning.com/episode178. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

In Part I of our very first two-part interview on the Leading Learning podcast, Celisa talks with Jeff about what it means to live in an AI-first world, some common misconceptions about AI, as well as the numerous ethical issues surrounding AI and what we might do to deal with them.

Full show notes available at https://www.leadinglearning.com/episode177. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

If you aren’t familiar with the Traffic and Conversion Summit, it happens to be the largest marketing event in North America, and what Forbes magazine describes as “everything you need to know about boosting your conversions and making your mark in your vertical”. Luckily for you, Jeff recently attended so in this episode, he and Celisa are revealing 5 key marketing takeaways from the informative Summit.

Full show notes at https://www.leadinglearning.com/episode176. 

Our sponsors for this episode are:

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Greg is one of the world’s leading experts on innovation and transformational change and his new book, Cascades: How to Create a Movement That Drives Transformational Change, explores how to successfully navigate and lead large-scale change in today’s disruptive environment. He’s also behind the popular blog, Digital Tonto, which is a must-read for anyone interested in learning more about the topics of strategy, innovation, and leadership.

In this episode of the Leading Learning podcast, Jeff talks with Greg about what it takes to drive transformational change including the important role of networks, empowerment, and purpose.

Full show notes available at https://www.leadinglearning.com/episode175. 

Our sponsors for this episode are:

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

This week on the Leading Learning podcast Celisa interviews Jane Wei-Skillern, a speaker, author, and Senior Fellow at the Haas School of Business at UC Berkeley who is a leading voice on the topic of network leadership. They discuss how this model differs from other approaches to collective impact, the four principles behind it, and how applying the model can help organizations work more efficiently while focusing on the larger purpose of why they exist.

Full show notes available at https://www.leadinglearning.com/episode174. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss how artificial intelligence (AI) is impacting learning businesses across 4 key areas in the customer engagement cycle: employment, marketing, products/services, and evaluation and impact. They also share tips and resources to help learning leaders begin thinking about how to best position themselves to meet the evolving needs of learners.

Full show notes available at https://www.leadinglearning.com/episode173. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

In this episode of the Leading Learning podcast, Jeff talks with Harold about the ongoing process of PKM, how individuals can pursue it, and the role learning businesses –particularly membership organizations – might play in supporting it. They also talk about the difference between social networks and communities of practice as well as the important role diversity plays in effective communities.

Full show notes at https://www.leadinglearning.com/episode172. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

And with data analytics being a focus area for those of us in the learning business—two of the leading trends that surfaced in our 2019 Trends in Learning Businesses survey were around using data to make better product decisions and show impact—Gary has tremendous insight to offer on the topic.

In this episode of the Leading Learning podcast, Celisa talks with Gary about predictive business analytics including why it needs to be a part of your organizational competency, common misconceptions and barriers, and tips for getting started with it.

Full show notes available at https://www.leadinglearning.com/episode171. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

In this episode of the Leading Learning podcast, Celisa and Jeff highlight three resources that all learning business leaders need to be aware of: Learning • Technology • Design™ (LTD) 2019, the Leading Learning Webinar series, and the Leading Learning List.

Full show notes available at https://www.leadinglearning.com/episode170. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

In this episode of the Leading Learning podcast, Jeff talks with Clar once again about  future of learning. They discuss the tremendous impact of technology, how employers are starting to look differently at the kind of learning they deliver, and what learning businesses can do in order to effectively meet the evolving needs of their learners.

Full show notes available at https://www.leadinglearning.com/episode169. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

In this episode of the Leading Learning podcast, Celisa talks with three-time guest Rohit Bhargava about a few of the trends from Non-Obvious 2019—innovation envy, passive loyalty, and artificial influence—as well as the evolving role of curation.

Full show notes available at https://www.leadinglearning.com/episode168. 

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

In this episode of the Leading Learning podcast, Celisa and Jeff share three emerging trends in store for learning businesses this year, as well as their related implications and ways to prepare.

Full show notes available at https://www.leadinglearning.com/episode167. 

Our sponsors for this episode are Blue Sky eLearn and Authentic Learning Labs.

Blue Sky eLearn is the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs is an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

Dr. Barbara Oakley, professor, speaker, and author of Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential and Learning How to Learn: How to Succeed in School Without Spending All Your Time Studying has proven this in her research and the wildly popular massive open online course (MOOC) she created, Learning How to Learn. With more than 2 million participants in the Coursera course thus far (yes, 2 million!), Barb’s work proves that learners appreciate practical methods and materials grounded in research about how the brain learns.

In this encore episode of the Leading Learning podcast, Celisa talks with Barb about why helping people learn about learning is so effective, the importance of creating better online materials, and tips for organizations who provide learning to create more value by focusing on these areas.

Full show notes available at https://www.leadinglearning.com/episode166. 

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including:

• 360factor (Oasis LMS)
• Authentic Learning Labs
• Avilar
• BenchPrep
• CommPartners
• Digitell
• EthosCE
• Event Garde
• ReviewMyLMS
• Web Courseworks

We have also highlighted these Patrons on the LTD Web site. Definitely do take the time to find out more about them because these companies have demonstrated their commitment to learning businesses by becoming Patrons, so we encourage you to support them.

In this episode of the Leading Learning podcast, Celisa and Jeff look at seven core practices of Internet marketers and how they might be emulated to grow and improve your learning business.

Full show notes available at https://www.leadinglearning.com/episode165. 

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including:

• 360factor (Oasis LMS)
• Authentic Learning Labs
• Avilar
• CommPartners
• Digitell
• Event Garde
• ReviewMyLMS
• Web Courseworks

We have also highlighted these Patrons on the LTD Web site. Definitely do take the time to find out more about them because these companies have demonstrated their commitment to learning businesses by becoming Patrons, so we encourage you to support them.

As senior vice president, workforce strategies of Strada Education Network and chief innovation officer of the Strada Institute for the Future of Work, Michelle is a thought leader and expert in innovation and the connections between higher education and the workforce. And her book, Hire Education: Mastery, Modularization, and the Workforce Revolution, co-authored with Clayton Christensen, describes the disruptive potential of online competency-based education aligned to workforce needs.

In this episode of the Leading Learning podcast, Jeff talks with Michelle about the future of work and the future of learning. They discuss findings and implications from the recently released Strada report, Robot-Ready: Human+ Skills for the Future of Work as well as the challenges and opportunities we are all facing as we adapt to this rapidly changing learning landscape.

Full show notes available at https://www.leadinglearning.com/episode164. 

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including:

• 360factor (Oasis LMS)
• Authentic Learning Labs
• Avilar
• Digitell
• Event Garde
• ReviewMyLMS
• Web Courseworks

We have also highlighted these Patrons on the LTD Web site. Definitely do take the time to find out more about them because these companies have demonstrated their commitment to learning businesses by becoming Patrons, so we encourage you to support them.

In this episode of the Leading Learning podcast, Celisa talks with Jack about the why and the what of ASHA’s microlearning initiative, the business model behind it, and practical take-aways for anyone interested in implementing something similar. They also discuss the state of learning in general, including his perspective on smile sheets and what he sees as the current threats and opportunities for learning businesses.

Full show notes available at https://www.leadinglearning.com/episode163. 

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including:

• 360factor (Oasis LMS)
• Authentic Learning Labs
• Avilar
• Digitell
• Event Garde
• ReviewMyLMS
• Web Courseworks

We have also highlighted these Patrons on the LTD Web site. Definitely do take the time to find out more about them because these companies have demonstrated their commitment to learning businesses by becoming Patrons, so we encourage you to support them.

 In this episode of the Leading Learning podcast, Celisa and Jeff give a high-level look at the key elements of human motivation from Deci’s book. They discuss the distinction between intrinsic and extrinsic motivation, the importance of finding the balance between the two, and the impact this all has on learning.

Full show notes available at https://www.leadinglearning.com/episode162. 

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. LTD 2019 will be our fourth time offering this virtual conference, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com, and through these last few days of November we are offering reduced pricing as well as the opportunity to extend a complimentary invitation to a colleague or friend who has not attended LTD before.

We’re also offering a patronage opportunity that may interest companies that serve learning businesses. You can find out about being a patron by visiting ltd.tagoras.com/patron, and we’d like to spotlight one of current patrons: Digitell, a company that helps clients leverage their content and provides conference content capture, content archiving and distribution, live streaming, Webcasts and more. You can find out more at digitellinc.com.

Return guest Tom Morrison, CEO of Metal Treating Institute (MTI), is a highly-sought after keynote speaker, and author of multiple books, including most recently, The Dash: Making Sure Your Obituary Won’t Suck. And a key concept that he speaks about is around the idea of “uberization” – a term based on the highly successful market disruptor that we all know, Uber.

In this episode of the Leading Learning podcast, Jeff talks with Tom about the concept of uberization including how it applies to learning businesses and how to avoid being “uberized”. He also talks about what MTI is doing with their highly successful e-learning and certificate programs to solidify their niche in the market.

Full show notes available at https://www.leadinglearning.com/episode161. 

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com, and through the month of November we are offering reduced pricing as well as the opportunity to extend a complimentary invitation to a colleague or friend who has not attended LTD before.  

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including Web Courseworks, makers of the Course Stage LMS, and Event Garde, a professional development consulting firm committed to lifelong learning.