RedCircle VERIFY_TOKEN_70e0abdf-7b93-4021-ad26-fa0a7497bad9 -- Rendered At Sat, 04 Apr 2026 02:23:52 +0000 MUSE Views https://redcircle.com/shows/muse-views en-US All rights reserved. MUSE International This is MUSE Views, the podcast for the MUSE community, about the MUSE community. MUSE is a non-profit education and networking group for users of the MEDITECH electronic health record system. Here on our podcast we chat with healthcare IT folks about ideas, opportunities, strategies, and solutions to improve work/life experiences and share views you can use! Tune in to hear stories from a variety of disciplines and perspectives - and gain real world knowledge you can apply in yours! 70e0abdf-7b93-4021-ad26-fa0a7497bad9 This is MUSE Views, the podcast for the MUSE community, about the MUSE community. MUSE is a non-profit education and networking group for users of the MEDITECH electronic health record system. Here on our podcast we chat with healthcare IT folks about ideas, opportunities, strategies, and solutions to improve work/life experiences and share views you can use! Tune in to hear stories from a variety of disciplines and perspectives - and gain real world knowledge you can apply in yours!

]]> episodic no MUSE International brayden@podfathercreative.com no full AI is Transforming Healthcare Operations and the Patient Experience AI is Transforming Healthcare Operations and the Patient Experience 67 MUSE International AI is rapidly transforming healthcare by automating routine administrative and support tasks – such as scheduling, patient inquiries, and documentation – allowing clinicians and staff to focus on higher-value, patient-centered care. Margaret Patachek highlights that AI-driven service desks can resolve issues faster, improve patient access, and achieve high satisfaction rates while reducing staff burnout and enabling organizations to invest in more skilled roles. Successful adoption requires a phased approach grounded in clear workflow assessment, strong stakeholder alignment (including IT, clinical, legal, and marketing), and attention to privacy and compliance. Looking ahead, AI has the potential to connect fragmented healthcare systems, analyze large-scale data, and guide best practices, ultimately improving outcomes, operational efficiency, and financial performance across organizations.

--

Links for this episode:

LinkedIn – Margaret Ptacek

Experis – Tech Staffing & IT Solutions

Experis IT – Service Management Solutions

 

]]> <p>AI is rapidly transforming healthcare by automating routine administrative and support tasks – such as scheduling, patient inquiries, and documentation – allowing clinicians and staff to focus on higher-value, patient-centered care. Margaret Patachek highlights that AI-driven service desks can resolve issues faster, improve patient access, and achieve high satisfaction rates while reducing staff burnout and enabling organizations to invest in more skilled roles. Successful adoption requires a phased approach grounded in clear workflow assessment, strong stakeholder alignment (including IT, clinical, legal, and marketing), and attention to privacy and compliance. Looking ahead, AI has the potential to connect fragmented healthcare systems, analyze large-scale data, and guide best practices, ultimately improving outcomes, operational efficiency, and financial performance across organizations.</p><p>--</p><p><span>Links for this episode:</span></p><p><a href="https://www.linkedin.com/in/margaretptacek/" rel="nofollow">LinkedIn – Margaret Ptacek</a></p><p><a href="https://www.experis.com/?gad_source=1&referer=google.com&utm_campaign=exp_sem_brand_us_2025&utm_medium=cpc&utm_source=google&utm_term=experis" rel="nofollow">Experis – Tech Staffing &amp; IT Solutions</a></p><p><a href="https://www.experis.com/en/for-businesses/expertise/service-management" rel="nofollow">Experis IT – Service Management Solutions</a></p><p> </p> 7d920aed-baf6-47b9-9383-a69f9acb65e0 https://www.museweb.org/home Tue, 31 Mar 2026 13:00:57 +0000 1165 no full Aidan is Aiding Aidan is Aiding 66 MUSE International In this episode of MUSE Views, Brett Wangman discusses his role overseeing the organization’s technology strategy and digital member experience. He manages the Higher Logic platform that powers the MUSE website and community forums, along with systems for membership, payments, and analytics. Much of his current focus is preparing for the upcoming MUSE Inspire conference in Chicago (May 19–22), including managing registration, exhibitor logistics, conference website updates, and the event mobile app.


A key highlight of the conversation is Aidan, a new AI-powered search tool available to logged-in members. Aidan helps users find relevant information across forums, webinars, presentations, and other member resources by allowing natural-language questions and summarizing results with links to the original sources. While it only searches within the MUSE platform, it is designed to surface existing knowledge, reduce duplicate forum questions, and make community resources easier to access. Brett also encourages members to try the tool and share feedback to help improve it.

--

Links for this episode:

Home - 2026 Inspire Conference

Member Engagement - Higher Logic Consulting - TCAG

]]> <p><span>In this episode of MUSE Views, Brett Wangman discusses his role overseeing the organization’s technology strategy and digital member experience. He manages the Higher Logic platform that powers the MUSE website and community forums, along with systems for membership, payments, and analytics. Much of his current focus is preparing for the upcoming MUSE Inspire conference in Chicago (May 19–22), including managing registration, exhibitor logistics, conference website updates, and the event mobile app.</span></p><p><br></p><p><span>A key highlight of the conversation is Aidan, a new AI-powered search tool available to logged-in members. Aidan helps users find relevant information across forums, webinars, presentations, and other member resources by allowing natural-language questions and summarizing results with links to the original sources. While it only searches within the MUSE platform, it is designed to surface existing knowledge, reduce duplicate forum questions, and make community resources easier to access. Brett also encourages members to try the tool and share feedback to help improve it.</span></p><p><span>--</span></p><p><span>Links for this episode:</span></p><p><a href="https://www.museweb.org/inspire-conference-2026/home" rel="nofollow"><span></span>Home - 2026 Inspire Conference</a></p><p><a href="https://www.tcag.us/" rel="nofollow">Member Engagement - Higher Logic Consulting - TCAG</a></p> c07f09ae-0964-47bd-849d-458a505c219a https://www.museweb.org/home Tue, 17 Mar 2026 13:00:22 +0000 1261 no full Positive Change with a Change Control Process Positive Change with a Change Control Process 65 MUSE International In this episode of MUSE Views, host TJ Temple speaks with Josh Bessler about his path from bedside nursing to healthcare IT and his role in the hospital’s transition to MEDITECH Expanse. With a long-standing interest in technology, Josh joined the Expanse implementation team and now primarily supports providers, helping physicians navigate the EHR, improve workflows, and bring forward enhancement ideas through advisory meetings and PAC involvement.


A key topic is Morris Hospital’s expanded change control process, which Josh helps coordinate. The process goes beyond MEDITECH-required approvals to provide organization-wide visibility into system changes, using a tiered model for informational, standard, and emergency changes. This approach has improved communication across IT teams, helped the help desk anticipate issues, supported regulatory and audit needs, and encouraged cross-department collaboration.


The conversation closes with reflections on how change control evolved from a perceived burden into a valued practice, inspired similar efforts outside IT, and with Josh’s enthusiasm for attending the upcoming MUSE Inspire Conference in Chicago, close to home for Morris Hospital.

]]> <p>In this episode of MUSE Views, host TJ Temple speaks with Josh Bessler about his path from bedside nursing to healthcare IT and his role in the hospital’s transition to MEDITECH Expanse. With a long-standing interest in technology, Josh joined the Expanse implementation team and now primarily supports providers, helping physicians navigate the EHR, improve workflows, and bring forward enhancement ideas through advisory meetings and PAC involvement.</p><p><br></p><p>A key topic is Morris Hospital’s expanded change control process, which Josh helps coordinate. The process goes beyond MEDITECH-required approvals to provide organization-wide visibility into system changes, using a tiered model for informational, standard, and emergency changes. This approach has improved communication across IT teams, helped the help desk anticipate issues, supported regulatory and audit needs, and encouraged cross-department collaboration.</p><p><br></p><p>The conversation closes with reflections on how change control evolved from a perceived burden into a valued practice, inspired similar efforts outside IT, and with Josh’s enthusiasm for attending the upcoming MUSE Inspire Conference in Chicago, close to home for Morris Hospital.</p> d6d8b2a4-2cfb-4061-8ebe-c5a2c18c36fb https://www.museweb.org/home Tue, 27 Jan 2026 14:00:50 +0000 1296 no full Providing Healthcare in Rural Alaska Providing Healthcare in Rural Alaska 64 MUSE International Laura begins by describing her path into healthcare, explaining how her experience working with a neurologist inspired her to shift from medical school to becoming a nurse practitioner. While in nursing school, she also completed a graduate degree in social anthropology, which she says has enriched her perspective and career. She explains how she and her team came to work in Alaska, outlining the vast region their organization serves and the unique transportation and cost challenges that affect care delivery.


Laura discusses what it means to be an Alaska Native and part of the Indian Health Service, providing context for the population they serve. She shares her experience presenting at the MUSE Inspire conference, and explains how their organization reworked its referral process using MEDITECH Expanse. She emphasizes the importance of ensuring proper staffing and support before undertaking such large workflow changes. Looking ahead, Laura says they plan to focus on data optimization, building registries, enhancing Business and Clinical Analytics (BCA), and leveraging patient connect tools to improve care and efficiency.

]]> <p>Laura begins by describing her path into healthcare, explaining how her experience working with a neurologist inspired her to shift from medical school to becoming a nurse practitioner. While in nursing school, she also completed a graduate degree in social anthropology, which she says has enriched her perspective and career. She explains how she and her team came to work in Alaska, outlining the vast region their organization serves and the unique transportation and cost challenges that affect care delivery.</p><p><br></p><p>Laura discusses what it means to be an Alaska Native and part of the Indian Health Service, providing context for the population they serve. She shares her experience presenting at the MUSE Inspire conference, and explains how their organization reworked its referral process using MEDITECH Expanse. She emphasizes the importance of ensuring proper staffing and support before undertaking such large workflow changes. Looking ahead, Laura says they plan to focus on data optimization, building registries, enhancing Business and Clinical Analytics (BCA), and leveraging patient connect tools to improve care and efficiency.</p> ddd66713-bf0a-487b-bab9-96019cd9f905 https://www.museweb.org/home Tue, 06 Jan 2026 22:30:11 +0000 1043 no full One SEARHC One Practice One SEARHC One Practice 63 MUSE International Dr. Buley describes her journey into medicine, what brought her to Alaska, and how she transitioned into leadership. She explains her organization’s selection of MEDITECH Expanse to achieve a “one search, one practice” model that improves continuity of care. Currently in the early post–go-live phase, they are currently focused on governance.


She highlights how Expanse has enhanced their referral process as they add new specialties, and how AI scribe software is reducing after-hours charting. Dr. Buley also notes the integration of the PAC committee into the Medical Executive Committee to strengthen collaboration.


On the patient side, she emphasizes the importance of portal engagement, using QR codes during visits and on marketing materials to boost enrollment. Technology like Starlink is enabling improved access to care in rural areas. She also discusses the value of the MUSE community and conference, and concludes by sharing her appreciation for the arts scene in Juneau.

]]> <p>Dr. Buley describes her journey into medicine, what brought her to Alaska, and how she transitioned into leadership. She explains her organization’s selection of MEDITECH Expanse to achieve a “one search, one practice” model that improves continuity of care. Currently in the early post–go-live phase, they are currently focused on governance.</p><p><br></p><p>She highlights how Expanse has enhanced their referral process as they add new specialties, and how AI scribe software is reducing after-hours charting. Dr. Buley also notes the integration of the PAC committee into the Medical Executive Committee to strengthen collaboration.</p><p><br></p><p>On the patient side, she emphasizes the importance of portal engagement, using QR codes during visits and on marketing materials to boost enrollment. Technology like Starlink is enabling improved access to care in rural areas. She also discusses the value of the MUSE community and conference, and concludes by sharing her appreciation for the arts scene in Juneau.</p> 4ac40da6-bc3d-48d3-b5ea-92a4b6c8ac8a https://www.museweb.org/home Tue, 16 Dec 2025 18:00:07 +0000 1004 no full The FUN TIME Committee (Free Up Nursing Time) The FUN TIME Committee (Free Up Nursing Time) 62 MUSE International Eric, currently serving as chair-elect on the MUSE Board and a co-Chair of the MUSE Commercial Member Committee, shares updates on his organization’s recent initiatives since his last podcast appearance. He describes his career path from RN to CIO, emphasizing how involvement in EHR projects and collaborative meetings created opportunities for leadership. He attributes much of his success to the colleagues and teams around him. A major focus of the discussion is a nursing efficiency and satisfaction initiative driven by KLAS Arch Collaborative feedback. The effort included forming the “FUN TIME Committee” (Free Up Nursing Time), which reviewed documentation workflows and gathered over 150 suggestions from nursing staff. They uncovered significant documentation bloat – requirements no longer necessary or relevant – and implemented a structured change-control process to prevent overwhelming clinicians. The project delivered substantial results: 2.8 million clicks eliminated, 1,600 nursing documentation hours saved, and nursing satisfaction improved by 20 points on the KLAS scale. They leveraged MEDITECH enhancements, including improved handoff functionality, to streamline processes. Eric notes that not every request could be solved; the most important factor was ensuring nurses felt heard. He discusses who was involved, how organizational buy-in was secured, and how other groups might begin similar efforts. They close with a conversation about the upcoming MUSE Executive Institute.

]]> <p>Eric, currently serving as chair-elect on the MUSE Board and a co-Chair of the MUSE Commercial Member Committee, shares updates on his organization’s recent initiatives since his last podcast appearance. He describes his career path from RN to CIO, emphasizing how involvement in EHR projects and collaborative meetings created opportunities for leadership. He attributes much of his success to the colleagues and teams around him. A major focus of the discussion is a nursing efficiency and satisfaction initiative driven by KLAS Arch Collaborative feedback. The effort included forming the “FUN TIME Committee” (Free Up Nursing Time), which reviewed documentation workflows and gathered over 150 suggestions from nursing staff. They uncovered significant documentation bloat – requirements no longer necessary or relevant – and implemented a structured change-control process to prevent overwhelming clinicians. The project delivered substantial results: 2.8 million clicks eliminated, 1,600 nursing documentation hours saved, and nursing satisfaction improved by 20 points on the KLAS scale. They leveraged MEDITECH enhancements, including improved handoff functionality, to streamline processes. Eric notes that not every request could be solved; the most important factor was ensuring nurses felt heard. He discusses who was involved, how organizational buy-in was secured, and how other groups might begin similar efforts. They close with a conversation about the upcoming MUSE Executive Institute.</p> e66f336a-eca1-4dd3-ace1-29c0d17b6534 https://www.museweb.org/home Tue, 09 Dec 2025 14:00:25 +0000 1764 no full Helping the Patient Understand Helping the Patient Understand 61 MUSE International Melanie introduces her organization, outlining her role, and sharing impressive statistics on their patient visits and service coverage area. The conversation shifts to the International Education Exchange (IEE) contest and a comparison between the MUN (MEDITECH Users Network) and MUSE Inspire conferences, highlighting similarities and differences.


She then discusses her recent award-winning IEE presentation, which focused on UK laws regarding patient rights and freedoms. Melanie explains how her team leveraged MEDITECH documentation to enhance compliance, improve patient safety, and boost staff confidence in meeting legal requirements.


Melanie is a repeat IEE winner – perhaps she’ll try for a third IEE title!

]]> <p>Melanie introduces her organization, outlining her role, and sharing impressive statistics on their patient visits and service coverage area. The conversation shifts to the International Education Exchange (IEE) contest and a comparison between the MUN (MEDITECH Users Network) and MUSE Inspire conferences, highlighting similarities and differences.</p><p><br></p><p>She then discusses her recent award-winning IEE presentation, which focused on UK laws regarding patient rights and freedoms. Melanie explains how her team leveraged MEDITECH documentation to enhance compliance, improve patient safety, and boost staff confidence in meeting legal requirements.</p><p><br></p><p>Melanie is a repeat IEE winner – perhaps she’ll try for a third IEE title!</p> 9bbd06e0-9032-4fdf-8c43-37db6d3f236c https://www.museweb.org/home Wed, 12 Nov 2025 17:00:27 +0000 1164 no full Assisting and Supporting Our Colleagues Assisting and Supporting Our Colleagues 60 MUSE International Dr. Harrigan begins by introducing her organization and her role, outlining current initiatives on the technical, EHR, and construction fronts. Clinically, she highlights ongoing work to integrate orders directly into provider documentation and explains the planned rollout for this new ordering functionality. We also hear about her facility’s virtual transcription initiatives.


She shares her personal journey into medicine and informatics, and then discusses her experience as a panelist on the Physician Summit at the recent MUSE Inspire Conference, emphasizing the value of exchanging knowledge within the MUSE community.


Plus, learn about Dr. Harrigan’s passion for cycling, including commuting to work year-round. It snows in Vermont!

--

Mentioned in this episode:

LinkedIn - Deborah Harrigan

Home - Northeastern Vermont Regional Hospital

]]> <p>Dr. Harrigan begins by introducing her organization and her role, outlining current initiatives on the technical, EHR, and construction fronts. Clinically, she highlights ongoing work to integrate orders directly into provider documentation and explains the planned rollout for this new ordering functionality. We also hear about her facility’s virtual transcription initiatives.</p><p><br></p><p>She shares her personal journey into medicine and informatics, and then discusses her experience as a panelist on the Physician Summit at the recent MUSE Inspire Conference, emphasizing the value of exchanging knowledge within the MUSE community.</p><p><br></p><p>Plus, learn about Dr. Harrigan’s passion for cycling, including commuting to work year-round. It snows in Vermont!</p><p>--</p><p>Mentioned in this episode:</p><p>LinkedIn - <a href="https://www.linkedin.com/in/deborah-harrigan-508b6a313/" rel="nofollow">Deborah Harrigan </a></p><p><a href="https://nvrh.org/" rel="nofollow">Home - Northeastern Vermont Regional Hospital</a></p> f0ecbc58-52af-4eeb-b42f-9846e463bc58 https://www.museweb.org/home Tue, 28 Oct 2025 16:00:24 +0000 1225 no full Luck Favors the Prepared Luck Favors the Prepared 59 MUSE International Trevor shares his career journey from pathology into IT, highlighting his strong team and culture at Wooster, details about the facility, and the current EMR environment. Regarding their robust downtime process, a key principle they follow is “Luck Favors the Prepared” – starting with early, frequent communication and close collaboration between IT and clinical teams to choose optimal downtime windows, with flexibility to adjust if needed. Transparency and meeting expectations are crucial for maintaining organizational engagement.


He describes a living downtime playbook that outlines steps before, during, and after downtime, continuously updated with system changes, lessons learned, and user feedback. Trevor notes how dependent users are on electronic systems today, making well-executed downtime processes essential, and acknowledges MUSE as a valuable resource for his team and organization.

--

Mentioned in this episode:

PowerPoint Presentation

Wooster Community Hospital | Award-Winning Medical Care

LinkedIn - Trevor Clere

]]> <p>Trevor shares his career journey from pathology into IT, highlighting his strong team and culture at Wooster, details about the facility, and the current EMR environment. Regarding their robust downtime process, a key principle they follow is “Luck Favors the Prepared” – starting with early, frequent communication and close collaboration between IT and clinical teams to choose optimal downtime windows, with flexibility to adjust if needed. Transparency and meeting expectations are crucial for maintaining organizational engagement.</p><p><br></p><p>He describes a living downtime playbook that outlines steps before, during, and after downtime, continuously updated with system changes, lessons learned, and user feedback. Trevor notes how dependent users are on electronic systems today, making well-executed downtime processes essential, and acknowledges MUSE as a valuable resource for his team and organization.</p><p>--</p><p>Mentioned in this episode:</p><p><a href="https://higherlogicdownload.s3.amazonaws.com/MUSEWEB/5d32a194-5163-477f-b2d0-01975fae3565_file.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAVRDO7IERK7MM4LQQ%2F20250826%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250826T140523Z&X-Amz-Expires=3600&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEB4aCXVzLWVhc3QtMSJIMEYCIQCBQYLHffjmfLlARUC2jihZ2NNchN0YNzasHC8%2FYJIlIwIhAKjzXz71xFBPJ5XY%2BN7OpajvJFD4tkWfCeYmA0JsR8EdKq8FCHcQABoMMzgwMzM3MzQwNzA2IgxlsVrre80LASjyMiQqjAVoUxApe8vUeZWuuaJbEkfobSU8p3%2FpwXrxDPF%2FTS%2B8v24trx7%2F9XX9e7mBe1rZITg6Fe%2BEctumNs8oazYsEGawV36HfxZlGW1pgrRj9FVXz7iasgBmAyJuyeC0nm1GiTcWDtNsGgtfPwXeqsqFQS5Np%2BNyJO0BlNJIc%2BZ%2F%2FvwMlfbYlfiPEX3HWwE1OIYu%2BTwDMjcT5fwSi%2F86WsY2xJlaXVoQMDd%2FvnHatzry0SwlqZm3xR0TXw2AWq1aMqIBBDgES%2BQ01GkB9irys9lB4wc5F0X%2F8qWwKnfik%2FeiWFXmtbNiTYWeLVyEdTzKWdoU9HBOFrtrvAebcCNW3NIiDiRC2QHo4Vc8rTqctKMWuC%2FjSzYBaNOUjiu1HBTP8auIJQIne9Ge1L2qcU9cTia50m2F8KoLUhrKBYFRZtu1awm8ikuCWKsropYCIohHpmDHI2CCzG2x47uO%2FmXfOApJZsROZv8j3GxaATAD9Mjjjk4v6IuLfGqDAKqSgbJLRaUrAkac6Lz%2Fo0J25QY29GBuCKGGzYhCBeEvkI28UO35Q06lZJeo7rsyz3VkOj3U64rSqGvQYGK8rOKO9U9eMGbTicyeV0CIO4%2B4uWsmmd%2BG8PGHLuq8f%2BZHNBoZ10W8oHAZ2QP1CWtOvM533ZdK6LU0E5OHO9Z0RMxGEYb8mYvEItbIX2mDzy3onlrQVlu1dD3Ed3i1uDJybvVJfFYaF95%2FsIbpywqaL1Gua10JBnpHf1kyH1ccR7H3JCXVEBzoxEdOnjmdrRkVtimrfNJSoHUuzFJWYNnC4KPmNEPUxbBVmwPSA%2Bv%2BqJl1R3TVBNil8oDt8eheT4E0OVYBXXMpQZq1TBcCMUhZ7xQvM%2FFJS2tnMLz7tsUGOrAByaSSHbE0VpKXANz6KqIoshcJE1sL0SWBOXjrPCHeH1d5mmNTOcmtZfvGW%2Bb0LHqHwquMVIG6Qmi55qZJu7csWdx9qvMhiRr71%2FUcYM5%2BYkrumhmCP%2Br7pWnDiW7PJkBQac7Q9kk4rq64LxqpgZrJdKomQJ0qVNpfOHkn%2BGSlqSjD5SxQcKYETF9NsCvsG20655jBHXJ5otHVr%2Fiv%2FNzAWo3hBjEFs%2F%2FW8Cq16saNL%2FQ%3D&X-Amz-Signature=2db5a5c97748f9668f2a0adc525d7526f57368e109c0fd4aab632c0c880b7903&X-Amz-SignedHeaders=host" rel="nofollow">PowerPoint Presentation</a></p><p><a href="https://www.woosterhospital.org/" rel="nofollow">Wooster Community Hospital | Award-Winning Medical Care</a></p><p>LinkedIn - <a href="https://www.linkedin.com/in/trevor-clere-7412306/" rel="nofollow">Trevor Clere</a></p> 4fab7afa-726c-40f2-91f2-68b513811f93 https://www.museweb.org/home Tue, 14 Oct 2025 16:00:43 +0000 1485 no full Back to Basics: Rethinking Clinical Education in Informatics Back to Basics: Rethinking Clinical Education in Informatics 58 MUSE International In this episode, Samantha shares her journey from bedside nursing to a leadership role in informatics, offering insight into her current team and organization. She reflects on her recent experience attending and presenting at the Inspire Conference regarding her innovative approach to team education.

She explains the motivation behind launching a “Back to Basics” initiative – focusing on foundational training to strengthen clinical and technical understanding among staff. Samantha introduces The HUB, a creative on-unit training method that delivers short, informal educational sessions directly to users in their workflow.

She also explores how her team is using social media as an unconventional but effective channel for staff education and engagement at Halton. Recognizing provider demand for more advanced training, Samantha shares plans to expand a successful internal “Masters” program – initially designed for providers – to include nursing staff as well. She emphasizes the importance of tracking progress through surveys and real-time feedback to ensure training methods remain relevant and effective.

The episode concludes with Samantha offering practical advice for organizations just beginning their informatics and education journey.

--

Mentioned in this episode:

Halton Healthcare

Presentation from Inspire (Behind Paywall): https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-115-monthly-informat?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&tab=librarydocuments

Talk: The science of conversation and the art of being ourselves

]]> <p><span>In this episode, Samantha shares her journey from bedside nursing to a leadership role in informatics, offering insight into her current team and organization. She reflects on her recent experience attending and presenting at the Inspire Conference regarding her innovative approach to team education. </span></p><p><span>She explains the motivation behind launching a “Back to Basics” initiative – focusing on foundational training to strengthen clinical and technical understanding among staff. Samantha introduces The HUB, a creative on-unit training method that delivers short, informal educational sessions directly to users in their workflow. </span></p><p><span>She also explores how her team is using social media as an unconventional but effective channel for staff education and engagement at Halton. Recognizing provider demand for more advanced training, Samantha shares plans to expand a successful internal “Masters” program – initially designed for providers – to include nursing staff as well. She emphasizes the importance of tracking progress through surveys and real-time feedback to ensure training methods remain relevant and effective. </span></p><p><span>The episode concludes with Samantha offering practical advice for organizations just beginning their informatics and education journey.</span></p><p><span>--</span></p><p><span>Mentioned in this episode:</span></p><p><a href="https://www.haltonhealthcare.on.ca/" rel="nofollow">Halton Healthcare</a></p><p>Presentation from Inspire (Behind Paywall): <a href="https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-115-monthly-informat?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&tab=librarydocuments" rel="nofollow">https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-115-monthly-informat?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&amp;tab=librarydocuments</a></p><p><a href="https://alisonwoodbrooks.com/conversation-book/" rel="nofollow">Talk: The science of conversation and the art of being ourselves</a></p> 99d715c1-12ca-43ab-8703-98ac9b541304 https://www.museweb.org/home Tue, 30 Sep 2025 16:00:16 +0000 1554 no full Leading the Way: Citizens Memorial’s Early Adoption of the MEDITECH Cloud Portal Leading the Way: Citizens Memorial’s Early Adoption of the MEDITECH Cloud Portal 57 MUSE International In this episode, Whitney returns to share updates following her recent presentations at the MUSE Inspire Conference. Whitney begins by outlining the current state of the EHR system at Citizens and their role as an early adopter of the MEDITECH Cloud Portal. She provides a detailed look into the implementation of the Current Stay Dashboard, highlighting the planning process, stakeholder engagement, and phased rollout strategy. Notably, she discusses the inclusion of their patient committee in early adoption, underscoring a strong commitment to patient-centered care. Whitney walks through the features of the dashboard, emphasizing its impact on transparency and patient safety. She shares a compelling real-world example in which a patient safety concern was identified and addressed by a family member using the dashboard, showcasing its practical benefits. User feedback has been overwhelmingly positive, and Whitney highlights other valuable cloud portal features such as surgery dashboard visibility and appointment rescheduling capabilities. The conversation concludes with Whitney expressing excitement about the upcoming Priority Pack release.

--

Mentioned in this episode:

Muse Views Episode 50 - https://redcircle.com/shows/70e0abdf-7b93-4021-ad26-fa0a7497bad9/ep/c4a1fff2-5e7f-420b-8e10-f6c7abc95154

Recent inspire presentation (behind paywall): MUSE Patient Engagement Presentation May 2025 and PowerPoint Presentation

Citizens Memorial | CMH Medical Clinics & Hospital |Bolivar, MO

]]> <p><span>In this episode, Whitney returns to share updates following her recent presentations at the MUSE Inspire Conference. Whitney begins by outlining the current state of the EHR system at Citizens and their role as an early adopter of the MEDITECH Cloud Portal. She provides a detailed look into the implementation of the Current Stay Dashboard, highlighting the planning process, stakeholder engagement, and phased rollout strategy. Notably, she discusses the inclusion of their patient committee in early adoption, underscoring a strong commitment to patient-centered care. Whitney walks through the features of the dashboard, emphasizing its impact on transparency and patient safety. She shares a compelling real-world example in which a patient safety concern was identified and addressed by a family member using the dashboard, showcasing its practical benefits. User feedback has been overwhelmingly positive, and Whitney highlights other valuable cloud portal features such as surgery dashboard visibility and appointment rescheduling capabilities. The conversation concludes with Whitney expressing excitement about the upcoming Priority Pack release.</span></p><p><span>--</span></p><p><span>Mentioned in this episode:</span></p><p>Muse Views Episode 50 - <a href="https://redcircle.com/shows/70e0abdf-7b93-4021-ad26-fa0a7497bad9/ep/c4a1fff2-5e7f-420b-8e10-f6c7abc95154?_gl=1%2Aww9v7o%2A_gcl_au%2AMTc4MTk5MTU0NS4xNzQ4OTY4ODY1LjEyMzc1ODgyMDkuMTc1NjQxNTg4Ny4xNzU2NDE1OTA2%2A_ga%2AMTExOTQ5MjI0LjE2ODI2MTYyMDM.%2A_ga_KVZ47LYJWW%2AczE3NTY0MTkzMjgkbzExNyRnMCR0MTc1NjQxOTMyOCRqNjAkbDAkaDA." rel="nofollow">https://redcircle.com/shows/70e0abdf-7b93-4021-ad26-fa0a7497bad9/ep/c4a1fff2-5e7f-420b-8e10-f6c7abc95154</a></p><p>Recent inspire presentation (behind paywall): <a href="https://higherlogicdownload.s3.amazonaws.com/MUSEWEB/2777e64b-3a48-4d29-b474-019783d36364_file.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAVRDO7IERI3JEBPTQ%2F20250724%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250724T191140Z&X-Amz-Expires=3600&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEAsaCXVzLWVhc3QtMSJHMEUCIQCpcPbiOVMVkoNsTuxpFA%2F6ircasyIBZRLAt4Yt7yuzrwIgbtSF%2FqVqWUoe2RW5X7e1YtozcGzrz%2FwBJz32kgJBR20qrwUINBAAGgwzODAzMzczNDA3MDYiDO%2FZamOrHG0oGcw9qyqMBepN9GyA5s3CZcHMoiwGVDtfmsVFY%2F9lH%2B9o0uxEAwynO6LFS40Ie59LlMRue1sGjqI0wLfwq6fhxsFe4RQCcW07fs1nsS%2BScAC9kBFDHUgMwlawdWxaQQq7%2BwE0C9B2Y3ru5bgqPy3IGTwwDVQnKLDi5EfzvXgJgV4UXk5qTVAw0MVnIB2oNPF992Ug%2BnhHZBdyqg2CqjJ5u2i7BmLs9Ordb4SRu2fs8ApwZ8S8yZZOwVIHdwzr7X%2BU%2BIdLTyNrqpfn7eKvuNxRowF%2FHhzn0QfC3ZOacKMdqBH99Xg%2FeO7h2f2jDGTtYy8dMv%2FMn7PMn1vdXtBXygkLho1kNT3B2IH4TTtKjXYwjDcZ4oPMDyfAI2gMV2HRuO8WMNH7NqTC%2FyJa7%2FlT3X5Icnu2lxvJADF7x4yKwXoP5EXAkWYwrI99%2BfAwsSxzYXDa69Rl28iZGwm4FpU98XUBmLUcNhmZ4tghMtW%2B0YEMan9%2BGIFURCdQpUgY0%2B3E3cELsb3jF6cEtVuBG7JEWhtCPFO%2F8puTFBH4IqJsTvbijy9i4YDNcXWRhIHdj37HFGUANzZabqjtdjdlewNA0Iqk1zlFKGscn6s%2B75GSvWSZB2UCqIMZnJtb%2Fz6OnPs1e0o9eHdIa6bzE0VLVxcWepSdCUnurFlCO05RRIXZuTbui1tBGq%2BAp%2FrfWlWTYRiT6BTf0HNaAgzhMKCWZgVs1U%2B32QmFhHpfS3v%2Bn5hUtCXTzoAWhhJK28R%2BtjBlIUbrf7fLF0%2B9aPlnsmffcEk2gGjxnz4qxutSDneInDtj1HCZOrwfwoMvJrklPcHiswfozBPZ9T91hHW6B7PHpf%2FefaYJd%2BiFLPC2qn5poRstqsHVD2jAqoow%2FvmJxAY6sQGa9ruQTMJnnhKNJJ%2FEOarG6Nb%2BXyf6ykHzbkfJJmoF4qecZkWf3Ea%2B4ZGTsWJNchAYkU0h%2FreQrutD%2Fmy1P6hjAHEBtCbj%2Bg6K%2FtdpJ39kQtqj6Lhe0pLn%2BayHHUuhMyNYTE9QhB%2ByyyD8SPH5iPo1g9erwexSXFMliBMDdT0%2FVUClR0qIVJ2oRV6iE0vq0EWdYY4oV%2Bsli%2B1tpn27uqy%2BKTpXrin6nAJ7yZ91pmWFaRY%3D&X-Amz-Signature=7138cddb08485e73227b4e9569f58ae4311a3d4662054665b6ba03165e7f2537&X-Amz-SignedHeaders=host" rel="nofollow">MUSE Patient Engagement Presentation May 2025</a> and <a href="https://higherlogicdownload.s3.amazonaws.com/MUSEWEB/e097b122-e4bd-4312-96b2-01975f8a9629_file.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAVRDO7IERI3JEBPTQ%2F20250724%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250724T191309Z&X-Amz-Expires=3600&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEAsaCXVzLWVhc3QtMSJHMEUCIQCpcPbiOVMVkoNsTuxpFA%2F6ircasyIBZRLAt4Yt7yuzrwIgbtSF%2FqVqWUoe2RW5X7e1YtozcGzrz%2FwBJz32kgJBR20qrwUINBAAGgwzODAzMzczNDA3MDYiDO%2FZamOrHG0oGcw9qyqMBepN9GyA5s3CZcHMoiwGVDtfmsVFY%2F9lH%2B9o0uxEAwynO6LFS40Ie59LlMRue1sGjqI0wLfwq6fhxsFe4RQCcW07fs1nsS%2BScAC9kBFDHUgMwlawdWxaQQq7%2BwE0C9B2Y3ru5bgqPy3IGTwwDVQnKLDi5EfzvXgJgV4UXk5qTVAw0MVnIB2oNPF992Ug%2BnhHZBdyqg2CqjJ5u2i7BmLs9Ordb4SRu2fs8ApwZ8S8yZZOwVIHdwzr7X%2BU%2BIdLTyNrqpfn7eKvuNxRowF%2FHhzn0QfC3ZOacKMdqBH99Xg%2FeO7h2f2jDGTtYy8dMv%2FMn7PMn1vdXtBXygkLho1kNT3B2IH4TTtKjXYwjDcZ4oPMDyfAI2gMV2HRuO8WMNH7NqTC%2FyJa7%2FlT3X5Icnu2lxvJADF7x4yKwXoP5EXAkWYwrI99%2BfAwsSxzYXDa69Rl28iZGwm4FpU98XUBmLUcNhmZ4tghMtW%2B0YEMan9%2BGIFURCdQpUgY0%2B3E3cELsb3jF6cEtVuBG7JEWhtCPFO%2F8puTFBH4IqJsTvbijy9i4YDNcXWRhIHdj37HFGUANzZabqjtdjdlewNA0Iqk1zlFKGscn6s%2B75GSvWSZB2UCqIMZnJtb%2Fz6OnPs1e0o9eHdIa6bzE0VLVxcWepSdCUnurFlCO05RRIXZuTbui1tBGq%2BAp%2FrfWlWTYRiT6BTf0HNaAgzhMKCWZgVs1U%2B32QmFhHpfS3v%2Bn5hUtCXTzoAWhhJK28R%2BtjBlIUbrf7fLF0%2B9aPlnsmffcEk2gGjxnz4qxutSDneInDtj1HCZOrwfwoMvJrklPcHiswfozBPZ9T91hHW6B7PHpf%2FefaYJd%2BiFLPC2qn5poRstqsHVD2jAqoow%2FvmJxAY6sQGa9ruQTMJnnhKNJJ%2FEOarG6Nb%2BXyf6ykHzbkfJJmoF4qecZkWf3Ea%2B4ZGTsWJNchAYkU0h%2FreQrutD%2Fmy1P6hjAHEBtCbj%2Bg6K%2FtdpJ39kQtqj6Lhe0pLn%2BayHHUuhMyNYTE9QhB%2ByyyD8SPH5iPo1g9erwexSXFMliBMDdT0%2FVUClR0qIVJ2oRV6iE0vq0EWdYY4oV%2Bsli%2B1tpn27uqy%2BKTpXrin6nAJ7yZ91pmWFaRY%3D&X-Amz-Signature=89b26ef1b2a9750bb4e552553a8594d71b044d906d7af0034bcf9c24bd52dd97&X-Amz-SignedHeaders=host" rel="nofollow">PowerPoint Presentation</a> </p><p><a href="https://www.citizensmemorial.com/" rel="nofollow">Citizens Memorial | CMH Medical Clinics &amp; Hospital |Bolivar, MO</a></p> 2167a1a6-08b8-4e17-b850-5871fc619e68 https://www.museweb.org/home Tue, 16 Sep 2025 16:00:27 +0000 1073 no full Innovating Rural Healthcare: Bingham Healthcare’s Success with MEDITECH Solutions Innovating Rural Healthcare: Bingham Healthcare’s Success with MEDITECH Solutions 56 MUSE International In this interview, Holly provides an overview of Bingham’s impressive achievements as a small critical access hospital, highlighting key team efforts, service statistics, and the innovative strategies they employ to deliver high-quality care. She emphasizes the organization’s effective use of MEDITECH tools – including Care Compass, Registries, and Patient Connect – to enhance patient engagement, streamline care management, and improve staff efficiency. Tim reflects on his career at MEDITECH, and shares insights into the growing adoption of the MaaS solution. He underscores the value of MEDITECH’s new portal tools in enabling patients to take a more active role in their care. The conversation further explores how Bingham leverages these technologies to drive measurable outcomes. Holly explains how utilizing registries and chronic care management programs has not only improved patient outcomes, but also increased reimbursements and funded new initiatives. She shares real-world success stories to illustrate the impact. TJ closes the discussion by inviting the guests to share innovative use cases of registries from Bingham and other MEDITECH clients.

--

Mentioned In this episode:

We Take Quality to the Next Level | Bingham Healthcare

MEDITECH as a Service (MaaS) | MEDITECH

Tim’s Inspire Presentation (behind paywall): https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-165-optimizing-medit?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&tab=librarydocuments

Holly’s Inspire presentation (behind paywall): https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-124-leveraging-patie?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&tab=librarydocuments

]]> <p><span>In this interview, Holly provides an overview of Bingham’s impressive achievements as a small critical access hospital, highlighting key team efforts, service statistics, and the innovative strategies they employ to deliver high-quality care. She emphasizes the organization’s effective use of MEDITECH tools – including Care Compass, Registries, and Patient Connect – to enhance patient engagement, streamline care management, and improve staff efficiency. Tim reflects on his career at MEDITECH, and shares insights into the growing adoption of the MaaS solution. He underscores the value of MEDITECH’s new portal tools in enabling patients to take a more active role in their care. The conversation further explores how Bingham leverages these technologies to drive measurable outcomes. Holly explains how utilizing registries and chronic care management programs has not only improved patient outcomes, but also increased reimbursements and funded new initiatives. She shares real-world success stories to illustrate the impact. TJ closes the discussion by inviting the guests to share innovative use cases of registries from Bingham and other MEDITECH clients.</span></p><p><span>--</span></p><p><span>Mentioned In this episode:</span></p><p><a href="https://binghamhealthcare.org/" rel="nofollow">We Take Quality to the Next Level | Bingham Healthcare</a></p><p><a href="https://ehr.meditech.com/ehr-solutions/meditech-as-a-service-maas" rel="nofollow">MEDITECH as a Service (MaaS) | MEDITECH</a></p><p>Tim’s Inspire Presentation (behind paywall): <a href="https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-165-optimizing-medit?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&tab=librarydocuments" rel="nofollow">https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-165-optimizing-medit?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&amp;tab=librarydocuments</a></p><p>Holly’s Inspire presentation (behind paywall): <a href="https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-124-leveraging-patie?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&tab=librarydocuments" rel="nofollow">https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-124-leveraging-patie?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&amp;tab=librarydocuments</a> </p> 1763c0d4-438c-4534-8e07-753903556bc5 https://www.museweb.org/home Tue, 02 Sep 2025 16:00:23 +0000 1624 no full Keys to the Keynote Keys to the Keynote 55 MUSE International We open with a discussion of the recent MUSE Inspire conference and MEDITECH’s participation – and the value they realized from attending. Rachel talks about her keynote presentation – co-presented with Shannon Connell, Vice President of Customer Experience at MEDITECH – regarding MEDITECH initiatives on both the customer experience side and the technical side with Expanse. We learn about MEDITECH’s data exchange initiatives and the Traverse exchange tool, and the numerous key enhancements slated for the future, especially related to AI and vendor integration. Rachel provides an exciting promotion of the upcoming MEDITECH LIVE event!

--

Featured in this episode:

MEDITECH LIVE 25 | MEDITECH

Keynote - 2025 Inspire Conference – behind paywall

MEDITECH Blog | Rachel Wilkes, Director, Marketing, MEDITECH

]]> <p>We open with a discussion of the recent MUSE Inspire conference and MEDITECH’s participation – and the value they realized from attending. Rachel talks about her keynote presentation – co-presented with Shannon Connell, Vice President of Customer Experience at MEDITECH – regarding MEDITECH initiatives on both the customer experience side and the technical side with Expanse. We learn about MEDITECH’s data exchange initiatives and the Traverse exchange tool, and the numerous key enhancements slated for the future, especially related to AI and vendor integration. Rachel provides an exciting promotion of the upcoming MEDITECH LIVE event!</p><p>--</p><p>Featured in this episode:</p><p><a href="https://ehr.meditech.com/events/meditech-live-25" rel="nofollow">MEDITECH LIVE 25 | MEDITECH</a></p><p><a href="https://www.museweb.org/2025inspireconference/keynote-presentation" rel="nofollow">Keynote - 2025 Inspire Conference</a> – behind paywall</p><p><a href="https://blog.meditech.com/author/rachel-wilkes-director-marketing-meditech" rel="nofollow">MEDITECH Blog | Rachel Wilkes, Director, Marketing, MEDITECH</a></p> c4afa1dd-673f-4d24-8e11-fa40a1430b8c https://www.museweb.org/home Tue, 05 Aug 2025 13:00:33 +0000 1285 no full The Value of Getting the Bootcamp The Value of Getting the Bootcamp 54 MUSE International Anne Marie talks about how her own IT leadership experiences led to the development of a bootcamp process with MUSE for the MUSE community leaders and those wanting to move into leadership. We learn about the bootcamp program with advice to help leaders ensure their “house was in order”, and how they need the right team working together before they can deliver a quality product. It is important to have IT at the decision-making table and to demonstrate the value of the RIO. Anne Marie shares that the collaboration portion of the boot camp was really impressive, and plans for future of the bootcamp offerings via MUSE. She also acknowledges Joel Benware’s (Acmeware) significant role in developing the bootcamp. Hear Anne Marie’s assessment of the recent MUSE Inspire Conference – and a promotion of a beneficial future MUSE event, Executive Institute.

--

Featured in this episode:

Anne Marie Herrera - LinkedIn

]]> <p>Anne Marie talks about how her own IT leadership experiences led to the development of a bootcamp process with MUSE for the MUSE community leaders and those wanting to move into leadership. We learn about the bootcamp program with advice to help leaders ensure their “house was in order”, and how they need the right team working together before they can deliver a quality product. It is important to have IT at the decision-making table and to demonstrate the value of the RIO. Anne Marie shares that the collaboration portion of the boot camp was really impressive, and plans for future of the bootcamp offerings via MUSE. She also acknowledges Joel Benware’s (Acmeware) significant role in developing the bootcamp. Hear Anne Marie’s assessment of the recent MUSE Inspire Conference – and a promotion of a beneficial future MUSE event, Executive Institute.</p><p>--</p><p>Featured in this episode:</p><p><a href="https://www.linkedin.com/in/anne-marie-herrera-81961221/" rel="nofollow">Anne Marie Herrera</a> - LinkedIn</p> f225ddbf-3ae1-478c-a89c-3c4b57eb2ed5 https://www.museweb.org/home Tue, 29 Jul 2025 16:00:29 +0000 1202 no full What Does Good Look Like? What Does Good Look Like? 53 MUSE International In her role, Shannon Connell oversees the implementation and service of MEDITECH's licensed customers, as well as the company's legal department, quality system for our internal processes, and medical devices.

Overseeing governance coupled with her customer experience responsibilities, uniquely equipped her to support MEDITECH customers and ensure their success from contracting through implementation, and beyond. Shannon tells us about her interesting path from biology major to law school, and then how she applies her law degree at MEDITECH – and how her long tenure with the company has afforded her great opportunities to interact with customers in meaningful ways. We discuss the ever-changing regulatory requirements, interoperability, implementations, and establishing best practices.

MEDITECH is concentrating on optimization and ensuring customers garner full value from the system, under the driving motto “what does good look like?” Shannon also talks about MEDITECH Circle and how she feels it will be very beneficial to customers as the functionality of the tool continues to grow with the addition of AI tools to enhance analytics.

--

Featured in this episode:

Shannon Connell | MEDITECH

Event Archive - MUSE Community – Meditech Circle Webinar

Amazon.com: James: A Novel: 9780385550369: Everett, Percival: Books – James Percival Everett

]]> <p>In her role, Shannon Connell oversees the implementation and service of MEDITECH&#39;s licensed customers, as well as the company&#39;s legal department, quality system for our internal processes, and medical devices. </p><p>Overseeing governance coupled with her customer experience responsibilities, uniquely equipped her to support MEDITECH customers and ensure their success from contracting through implementation, and beyond. Shannon tells us about her interesting path from biology major to law school, and then how she applies her law degree at MEDITECH – and how her long tenure with the company has afforded her great opportunities to interact with customers in meaningful ways. We discuss the ever-changing regulatory requirements, interoperability, implementations, and establishing best practices. </p><p>MEDITECH is concentrating on optimization and ensuring customers garner full value from the system, under the driving motto “what does good look like?” Shannon also talks about MEDITECH Circle and how she feels it will be very beneficial to customers as the functionality of the tool continues to grow with the addition of AI tools to enhance analytics.</p><p>--</p><p>Featured in this episode:</p><p><a href="https://ehr.meditech.com/about/executive/shannon-connell" rel="nofollow">Shannon Connell | MEDITECH</a></p><p><a href="https://www.museweb.org/viewdocument/meditech-circle?CommunityKey=80d74579-e201-4cc6-81cb-744b56d22eb5&tab=librarydocuments" rel="nofollow">Event Archive - MUSE Community</a> – Meditech Circle Webinar</p><p><a href="https://www.amazon.com/James-Novel-Percival-Everett/dp/0385550367" rel="nofollow">Amazon.com: James: A Novel: 9780385550369: Everett, Percival: Books</a> – James Percival Everett</p> bf7e6332-d7fb-4c72-9589-1378eaa47d06 https://www.museweb.org/home Tue, 18 Feb 2025 17:00:00 +0000 957 no full We All Seem to Do the Same Work, but Differently We All Seem to Do the Same Work, but Differently 52 MUSE International With over 20 years of healthcare experience, Dr. Ahmed most recently served a Global CMIO for The Aga Khan University (AKU) in Pakistan and its global network of hospitals. Additionally, he has served over two dozen healthcare systems as a Physician Executive Consultant to develop effective multidisciplinary governance strategies for successful deployment of electronic health record systems.


We learn about Dr. Ahmed’s journey to IT and transition to the study of medicine. He explains how he came to work at the Valley Health system as their CMIO. We discuss Valley Health’s EHR selection project and how they are working on the governance of proper usage of AI. We learn about his “same, but different” philosophy: How training, navigation, governance, etc. can be challenging and burdensome to standardize. Is technology solving or contributing to burnout?

]]> <p>With over 20 years of healthcare experience, Dr. Ahmed most recently served a Global CMIO for The Aga Khan University (AKU) in Pakistan and its global network of hospitals. Additionally, he has served over two dozen healthcare systems as a Physician Executive Consultant to develop effective multidisciplinary governance strategies for successful deployment of electronic health record systems.</p><p><br></p><p>We learn about Dr. Ahmed’s journey to IT and transition to the study of medicine. He explains how he came to work at the Valley Health system as their CMIO. We discuss Valley Health’s EHR selection project and how they are working on the governance of proper usage of AI. We learn about his “same, but different” philosophy: How training, navigation, governance, etc. can be challenging and burdensome to standardize. Is technology solving or contributing to burnout?</p> 4ffd133c-89e5-4e48-bb4a-b05460e95bff https://www.museweb.org/home Tue, 07 Jan 2025 17:00:00 +0000 916 no full Traversing Traverse Exchange Traversing Traverse Exchange 51 MUSE International Firstly, we hear about the success of the recent MEDITECH Live event and then we learn about MEDITECH’s Traverse Exchange network, both an overview and the high-level goals of the project. The group discusses how this new tool uses industry standards to exchange data across different organizations even if they are on different EHR systems. Traverse Exchange was first launched in Canada, and what MEDITECH learned there has been applied to the U.S. market. MEDITECH is offering the tool initially to customers that have already integrated with CommonWell, and then moving to new implementations and other eligible customers. The end goal is to get all MEDITECH customers on this network so that the data benefits all facilities. Traverse Exchange can be coupled with other tools, like Search and Summarization, to greatly expands the capabilities and to help providers lessen their burden.

Mentioned in this episode:

MEDITECH introduces Traverse Exchange interoperability network for U.S. Market | MEDITECH – Traverse exchange article

Traverse Exchange Canada | MEDITECH – Traverse exchange Canada

6 Takeaways from MEDITECH LIVE 2024 – Meditech Live

]]> <p>Firstly, we hear about the success of the recent MEDITECH Live event and then we learn about MEDITECH’s Traverse Exchange network, both an overview and the high-level goals of the project. The group discusses how this new tool uses industry standards to exchange data across different organizations even if they are on different EHR systems. Traverse Exchange was first launched in Canada, and what MEDITECH learned there has been applied to the U.S. market. MEDITECH is offering the tool initially to customers that have already integrated with CommonWell, and then moving to new implementations and other eligible customers. The end goal is to get all MEDITECH customers on this network so that the data benefits all facilities. Traverse Exchange can be coupled with other tools, like Search and Summarization, to greatly expands the capabilities and to help providers lessen their burden.</p><p>Mentioned in this episode:</p><p><a href="https://ehr.meditech.com/news/meditech-introduces-traverse-exchange-interoperability-network-for-us-market" rel="nofollow">MEDITECH introduces Traverse Exchange interoperability network for U.S. Market | MEDITECH</a> – Traverse exchange article</p><p><a href="https://ehr.meditech.com/global/meditech-canada/traverse-exchange-canada" rel="nofollow">Traverse Exchange Canada | MEDITECH</a> – Traverse exchange Canada</p><p><a href="https://blog.meditech.com/6-takeaways-from-meditech-live-2024" rel="nofollow">6 Takeaways from MEDITECH LIVE 2024</a> – Meditech Live</p> bb04085c-fec8-4d11-97ca-0b414a8e9659 https://www.museweb.org/home Tue, 15 Oct 2024 23:00:00 +0000 1288 no full DIY Mammo Scheduling DIY Mammo Scheduling 50 MUSE International Whitney has worked at CMH as a Systems Analyst for seven years supporting registration, authorization and referral management, community wide scheduling, and patient portal. Learn about Citizens Memorial Hospital and the IT team. Whitney shares how an initiative that came out of a task force put her on the path of optimizing the patient portal for self-scheduling. We discuss some of the general initiatives, and then specifically about project to implement self-scheduling for mammography patients. Learn the details of the build, working with the mammography team, and ensuring safeguards were employed – plus, hear the positive responses from those involved.

]]> <p><span>Whitney has worked at CMH as a Systems Analyst for seven years supporting registration, authorization and referral management, community wide scheduling, and patient portal. Learn about Citizens Memorial Hospital and the IT team. Whitney shares how an initiative that came out of a task force put her on the path of optimizing the patient portal for self-scheduling. We discuss some of the general initiatives, and then specifically about project to implement self-scheduling for mammography patients. Learn the details of the build, working with the mammography team, and ensuring safeguards were employed – plus, hear the positive responses from those involved.</span></p> c85304a5-7de2-4a50-968d-00b39de86c16 https://www.museweb.org/home Tue, 24 Sep 2024 19:00:00 +0000 926 no full Share and Share Alike Share and Share Alike 49 MUSE International Rick provides an overview the facility and EHR environment – and highlights the uniqueness of a children’s hospital. Amy shares her career path from bedside pediatric nursing to IT, and ultimately a clinical manager. Caron outlines the current projects at the hospital including MEDITECH’s Expanse Cam, Expanse Now, and High Availability Snapshot. Learn about the collaboration between East Tennessee Children’s Hospital and Alder Hey Children’s Hospital, based in Liverpool. Users from the two distinguished facilities meet regularly to share, learn and, sometimes, commiserate. Hear how the relationship has been mutually beneficial, and reinforces the value of organization like MUSE.

]]> <p><span>Rick provides an overview the facility and EHR environment – and highlights the uniqueness of a children’s hospital. Amy shares her career path from bedside pediatric nursing to IT, and ultimately a clinical manager. Caron outlines the current projects at the hospital including MEDITECH’s Expanse Cam, Expanse Now, and High Availability Snapshot. Learn about the collaboration between East Tennessee Children’s Hospital and Alder Hey Children’s Hospital, based in Liverpool. Users from the two distinguished facilities meet regularly to share, learn and, sometimes, commiserate. Hear how the relationship has been mutually beneficial, and reinforces the value of organization like MUSE.</span></p> f4b03f24-5962-4e78-aecc-57af014496fd https://www.museweb.org/home Tue, 27 Aug 2024 13:00:00 +0000 1186 no full Need to Search? Need to Summarize? How about a Search and Summarization Tool! Need to Search? Need to Summarize? How about a Search and Summarization Tool! MUSE International Learn about Randy’s career path, and his facility and the IT team. Christina discusses her work with the Mile Bluff site. Together they highlight MEDITECH’s new AI-powered Expanse search and summarization capabilities powered by Google Health. Randy shares how the search and summarization tool is being used at Mile Bluff to combat provider burn out and improve efficiency. Hear his specific recent example of how it helped a patient regarding a DVT and medication issue. Christine discusses the future of the Google-powered search and summarization tool. Learn what is Randy doing with the time he has saved!

]]> <p>Learn about Randy’s career path, and his facility and the IT team. Christina discusses her work with the Mile Bluff site. Together they highlight MEDITECH’s new AI-powered Expanse search and summarization capabilities powered by Google Health. Randy shares how the search and summarization tool is being used at Mile Bluff to combat provider burn out and improve efficiency. Hear his specific recent example of how it helped a patient regarding a DVT and medication issue. Christine discusses the future of the Google-powered search and summarization tool. Learn what is Randy doing with the time he has saved!</p> e7f46879-1574-4496-a69c-bdf9701d8a3f https://www.museweb.org/home Tue, 20 Aug 2024 13:00:00 +0000 1353 no full What a Trip! What a Trip! 47 MUSE International Peter won the International Education Exchange (IEE) contest with his presentation at the 2023 MUN conference in Liverpool, UK which earned him a trip to present at the 2024 MUSE Inspire Conference in Denver, CO. Peter shares information about his unique organization in Liverpool and how his nursing background led him into the world of IT. We learn about the IEE contest journey and his impressions of the recent MUSE Inspire conference. He notes the great networking opportunities with both Facility and Commercial members. We delve into the content of his winning presentation including how the innovation team at Alder Hey worked to build a portal for patients. He explains the innovative panel built in the HER to record likes and dislikes, so that the care team can provide a unique care experience for their patients. Peter shares a great relationship he has established with East Tennessee Children’s Hospital via the MUSE community and notes how helpful they were during his implementation. What does Peter enjoy playing on the weekends? (Think UK sport!)


Mentioned in this episode:

Alder Hey Children's Hospital Trust2024 Physician Advisory Committee Meeting | MEDITECH

Alder Hey Innovation - Alder Hey Children's Hospital Trust

MUN Conference 2024 - MUN - MEDITECH Users Network

East Tennessee Children's Hospital | Knoxville, TN (etch.com)

Link to Peter’s presentation https://www.museweb.org/2024inspireconference/viewdocument/181-how-to-keep-pace-with-patient?CommunityKey=2232cf79-3e33-45fe-a0b7-018b72ab63b7&tab=librarydocuments

]]> <p>Peter won the International Education Exchange (IEE) contest with his presentation at the 2023 MUN conference in Liverpool, UK which earned him a trip to present at the 2024 MUSE Inspire Conference in Denver, CO. Peter shares information about his unique organization in Liverpool and how his nursing background led him into the world of IT. We learn about the IEE contest journey and his impressions of the recent MUSE Inspire conference. He notes the great networking opportunities with both Facility and Commercial members. We delve into the content of his winning presentation including how the innovation team at Alder Hey worked to build a portal for patients. He explains the innovative panel built in the HER to record likes and dislikes, so that the care team can provide a unique care experience for their patients. Peter shares a great relationship he has established with East Tennessee Children’s Hospital via the MUSE community and notes how helpful they were during his implementation. What does Peter enjoy playing on the weekends? (Think UK sport!)</p><p><br></p><p>Mentioned in this episode:</p><p><a href="https://www.alderhey.nhs.uk/" rel="nofollow">Alder Hey Children&#39;s Hospital Trust</a><a href="https://ehr.meditech.com/events/2024-physician-advisory-committee-meeting" rel="nofollow">2024 Physician Advisory Committee Meeting | MEDITECH</a></p><p><a href="https://www.alderhey.nhs.uk/alder-hey-innovation/" rel="nofollow">Alder Hey Innovation - Alder Hey Children&#39;s Hospital Trust</a></p><p><a href="https://meditechusersnetwork.co.uk/mun-conference/" rel="nofollow">MUN Conference 2024 - MUN - MEDITECH Users Network</a></p><p><a href="https://www.etch.com/" rel="nofollow">East Tennessee Children&#39;s Hospital | Knoxville, TN (etch.com)</a></p><p>Link to Peter’s presentation <a href="https://www.museweb.org/2024inspireconference/viewdocument/181-how-to-keep-pace-with-patient?CommunityKey=2232cf79-3e33-45fe-a0b7-018b72ab63b7&tab=librarydocuments" rel="nofollow">https://www.museweb.org/2024inspireconference/viewdocument/181-how-to-keep-pace-with-patient?CommunityKey=2232cf79-3e33-45fe-a0b7-018b72ab63b7&amp;tab=librarydocuments</a></p> d240c053-da61-4733-a911-d03f0ab04354 https://www.museweb.org/home Tue, 13 Aug 2024 13:00:00 +0000 1234 no full We Are The (MUSE) Champions! We Are The (MUSE) Champions! 46 MUSE International MUSE Champions help the MUSE online community and social media platforms thrive as relevant resources for the MEDITECH community, and work to attract more MUSE users. Learn about each Champion, why they joined, and about their responsibilities and outlooks.

Mentioned in this episode:

MUSE Champion Program - MUSE Community (museweb.org)Empower (acmeware.com)

]]> <p><span>MUSE Champions help the MUSE online community and social media platforms thrive as relevant resources for the MEDITECH community, and work to attract more MUSE users. Learn about each Champion, why they joined, and about their responsibilities and outlooks.</span></p><p><span>Mentioned in this episode:</span></p><p><a href="https://www.museweb.org/about-muse/champion" rel="nofollow"><span></span>MUSE Champion Program - MUSE Community (museweb.org)</a><a href="https://acmeware.com/empower" rel="nofollow">Empower (acmeware.com)</a></p> 399242e1-416c-46de-aff6-93db7abf4e21 https://www.museweb.org/home Tue, 23 Apr 2024 16:00:00 +0000 737 no full Commercial Member Conversations: Acmeware Commercial Member Conversations: Acmeware 45 MUSE International Joel discusses the transition from a community hospital CIO to President of a vendor company, and what makes Acmeware special.

He tells us about Acmeware’s Empower platform that uses power BI to provide data management across an organization, and how Acmeware is utilizing AI to boost the functionality of the Empower platform through democratization of data. Joel explains how facilitates can manage downtimes using Acmeware’s Downtime Defender product.

Acmeware offers downtime management, governance, and recommendation for drills and education. Finally, he endorses MUSE and outlines Acmeware’s participation in the upcoming MUSE Inspire Conference, highlighting Acmeware’s support for education, training, and boot camps for IT leadership.

--

Mentioned in this episode:

Acmeware - Our Leadership Team

Empower (acmeware.com)

Downtime Defender (acmeware.com)


]]> <p><span>Joel discusses the transition from a community hospital CIO to President of a vendor company, and what makes Acmeware special. </span></p><p><span>He tells us about Acmeware’s Empower platform that uses power BI to provide data management across an organization, and how Acmeware is utilizing AI to boost the functionality of the Empower platform through democratization of data. Joel explains how facilitates can manage downtimes using Acmeware’s Downtime Defender product. </span></p><p><span>Acmeware offers downtime management, governance, and recommendation for drills and education. Finally, he endorses MUSE and outlines Acmeware’s participation in the upcoming MUSE Inspire Conference, highlighting Acmeware’s support for education, training, and boot camps for IT leadership.</span></p><p><span>--</span></p><p><strong>Mentioned in this episode:</strong></p><p><a href="https://acmeware.com/our-team" rel="nofollow">Acmeware - Our Leadership Team</a></p><p><a href="https://acmeware.com/empower" rel="nofollow">Empower (acmeware.com)</a></p><p><a href="https://acmeware.com/meditech-downtime-solution" rel="nofollow">Downtime Defender (acmeware.com)</a></p><p><br></p> e8fc57c9-1681-4401-915c-87d55c9f840d https://www.museweb.org/home Tue, 16 Apr 2024 16:00:00 +0000 1568 no full AI, AI, Oh! AI, AI, Oh! 44 MUSE International Artificial Intelligence (AI) is becoming more popular in healthcare, and we hear how MEDITECH highlighted AI initiatives at the recent HIMSS conference. Rachel shares the details of their keynote presentation and customers’ successes. Learn how ancillary departments are using the search and summarization tools, and about some of the favorite use cases for this Google integration. We discuss the infrastructure and prerequisites that are required for this solution. Alex shares more specific considerations for sites to start an AI journey, especially true use cases for AI such as documentation support for both nursing and providers via ambient listening. MEDITECH is taking a responsible approach to AI integration with the goal of supporting providers and users. And know that MEDITECH will offer numerous related presentations at the upcoming 2024 MUSE Inspire Conference.

]]> <p>Artificial Intelligence (AI) is becoming more popular in healthcare, and we hear how MEDITECH highlighted AI initiatives at the recent HIMSS conference. Rachel shares the details of their keynote presentation and customers’ successes. Learn how ancillary departments are using the search and summarization tools, and about some of the favorite use cases for this Google integration. We discuss the infrastructure and prerequisites that are required for this solution. Alex shares more specific considerations for sites to start an AI journey, especially true use cases for AI such as documentation support for both nursing and providers via ambient listening. MEDITECH is taking a responsible approach to AI integration with the goal of supporting providers and users. And know that MEDITECH will offer numerous related presentations at the upcoming 2024 MUSE Inspire Conference.</p> 1260028a-1548-425e-b05d-c20bcee3c3f2 https://www.museweb.org/home Tue, 09 Apr 2024 16:00:00 +0000 1373 no full Challenge and Aspire Challenge and Aspire 43 MUSE International Dr. Janowski discusses his path into medicine and the IT world. He provides an overview of his large organization, their EHR rollout, and future initiatives. Learn how governance structures and organizational support have fostered success. Although we hear how making mistakes is often how you learn – and continue to improve. Dr. Janowski outlines some of the big wins (sepsis) they have experienced since uniting under one Expanse system. And hear about training and support strategies – and the importance of peer-to-peer interactions. Plus, what are the Blue Hens? Go Blue Hens!

]]> <p>Dr. Janowski discusses his path into medicine and the IT world. He provides an overview of his large organization, their EHR rollout, and future initiatives. Learn how governance structures and organizational support have fostered success. Although we hear how making mistakes is often how you learn – and continue to improve. Dr. Janowski outlines some of the big wins (sepsis) they have experienced since uniting under one Expanse system. And hear about training and support strategies – and the importance of peer-to-peer interactions. Plus, what are the Blue Hens? Go Blue Hens!</p> 3d5fb1aa-0d59-43da-85e3-7215d0b97c4a https://www.museweb.org/home Tue, 19 Mar 2024 13:00:00 +0000 2196 no full Downtime: Woes, Processes, and Exercises Downtime: Woes, Processes, and Exercises 42 MUSE International Mike Ward discusses his facility and the composition of his IT team – and preparedness for a downtime. There was an incident where his facility was down for 18 hours – and a neighboring hospital was down several days – and what they learned from that experience. Mike notes that we have been reliant on electronics for so long that some staff have never used paper or experienced a downtime.

Learn about some of the tools used, and about the downtime readiness committee that was formed to better manage potential downtime situations.


Also, Mike plans to attend the upcoming MAKIN-IT Community Peer Group in Missouri.

And learn what Mike is reading!

]]> <p>Mike Ward discusses his facility and the composition of his IT team – and preparedness for a downtime. There was an incident where his facility was down for 18 hours – and a neighboring hospital was down several days – and what they learned from that experience. Mike notes that we have been reliant on electronics for so long that some staff have never used paper or experienced a downtime.</p><p>Learn about some of the tools used, and about the downtime readiness committee that was formed to better manage potential downtime situations.</p><p><br></p><p>Also, Mike plans to attend the upcoming MAKIN-IT Community Peer Group in Missouri.</p><p>And learn what Mike is reading!</p> b5a7305f-fead-4874-bd98-6d202f37bec9 https://www.museweb.org/home Tue, 27 Feb 2024 16:30:00 +0000 1248 no full The Journey from Janitor to CEO The Journey from Janitor to CEO 41 MUSE International Jonathan shares insight about his facility and how he journeyed from the night janitor to eventually the CEO role at the organization. We discuss the EHR journey KVH has had with its most recent implementation to MEDITECH MaaS. And learn why you should have attended the recent MUSE Executive Institute! Plus, what is Jonathan reading?

]]> <p>Jonathan shares insight about his facility and how he journeyed from the night janitor to eventually the CEO role at the organization. We discuss the EHR journey KVH has had with its most recent implementation to MEDITECH MaaS. And learn why you should have attended the recent MUSE Executive Institute! Plus, what is Jonathan reading?</p> 0b6b7d5d-0b81-4ea2-b39c-ff5f89dd3625 https://www.museweb.org/home Tue, 16 Jan 2024 14:00:00 +0000 1870 no full Enabling Technologies – Lots of Technologies! Enabling Technologies – Lots of Technologies! 40 MUSE International Join us for an engaging discussion on a variety of topics related to enabling technologies. We discuss:

• Strategy and plans for Citizens Memorial Hospital

• The power of Expanse

• Greenfield workspace; API specs and use cases

• Data collaborative; data sharing; CommonWell

• Portal uses and usage; patient engagement; virtual visits; self-scheduling

• Trusted Exchange Framework and Common Agreement (TEFCA) to promote interoperability

• And MUSE events!

]]> <p>Join us for an engaging discussion on a variety of topics related to enabling technologies. We discuss:</p><p>• Strategy and plans for Citizens Memorial Hospital</p><p>• The power of Expanse</p><p>• Greenfield workspace; API specs and use cases</p><p>• Data collaborative; data sharing; CommonWell</p><p>• Portal uses and usage; patient engagement; virtual visits; self-scheduling</p><p>• Trusted Exchange Framework and Common Agreement (TEFCA) to promote interoperability</p><p>• And MUSE events!</p> cf531b4c-4abd-4b40-957b-df75037fb7a1 https://www.museweb.org/home Tue, 09 Jan 2024 14:00:00 +0000 2147 no full Early Adopter – Adopting Early and Often Early Adopter – Adopting Early and Often 39 MUSE International Learn about Joe’s path to healthcare IT leadership and the evolution of the EHR environment at his facility. Joe explains the numerous early adopter opportunities acquired at his site and he highlights:

- How the culture of the organization must be conducive to being an early adopter.

- What it takes to be a good “fit” as an early adopter site.

- The benefits of being an early adopter.

- Resource management considerations.

What’s Joe reading? Mark Twain said, “The secret of getting ahead is getting started.”

]]> <p>Learn about Joe’s path to healthcare IT leadership and the evolution of the EHR environment at his facility. Joe explains the numerous early adopter opportunities acquired at his site and he highlights:</p><p>- How the culture of the organization must be conducive to being an early adopter.</p><p>- What it takes to be a good “fit” as an early adopter site.</p><p>- The benefits of being an early adopter.</p><p>- Resource management considerations.</p><p>What’s Joe reading? Mark Twain said, “The secret of getting ahead is getting started.”</p> ba15f24b-592f-4c49-b764-e4e83d852444 https://www.museweb.org/home Tue, 05 Dec 2023 17:00:00 +0000 1574 no full 40 Years of MUSE – Betty Gordon; Denni McColm 40 Years of MUSE – Betty Gordon; Denni McColm 38 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Betty Gordon, a very early adopter and long-time Treasurer on the MUSE Board; and Denni McColm, an experienced Facility member, and past Director on the MUSE Board.

]]> <p><span>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Betty Gordon, a very early adopter and long-time Treasurer on the MUSE Board; and Denni McColm, an experienced Facility member, and past Director on the MUSE Board.</span></p> 0de9dc1e-02fa-449d-a147-83c388b2c701 https://www.museweb.org/home Tue, 24 Oct 2023 16:00:00 +0000 1029 no full 40 Years of MUSE – Terry Mouland; Adnan Hamid 40 Years of MUSE – Terry Mouland; Adnan Hamid 37 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Terry Mouland and Adnan Hamid, both very experienced Facility members, and past Chairs on the MUSE Board.

]]> <p><span>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Terry Mouland and Adnan Hamid, both very experienced Facility members, and past Chairs on the MUSE Board.</span></p> 75740b03-d3f2-4593-98dd-20d2e8d63212 https://www.museweb.org/home Tue, 17 Oct 2023 16:00:00 +0000 700 no full 40 Years of MUSE – Jennifer Meinkoth; David Zelward 40 Years of MUSE – Jennifer Meinkoth; David Zelward 36 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Jennifer Meinkoth, a MUSE Board Director, and David Zelward, an experienced Facility member, and past Chair on the MUSE Board.

]]> <p><span>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Jennifer Meinkoth, a MUSE Board Director, and David Zelward, an experienced Facility member, and past Chair on the MUSE Board.</span></p> 683dcf4b-d74a-4d11-a733-1e7f7ba30b74 https://www.museweb.org/home Tue, 03 Oct 2023 16:00:00 +0000 1187 no full MEDITECH LIVE – Education, Networking, Customer Stories – LIVE! MEDITECH LIVE – Education, Networking, Customer Stories – LIVE! 35 MUSE International The guests share some of their history at MEDITECH and the reasons they like working for the company. We discuss the upcoming MEDITECH LIVE event including a discussion of keynote speakers and notable topics. Learn about AI and how that topic will be covered at the conference. Plus, we hear about the October Revenue Cycle summit.

]]> <p>The guests share some of their history at MEDITECH and the reasons they like working for the company. We discuss the upcoming MEDITECH LIVE event including a discussion of keynote speakers and notable topics. Learn about AI and how that topic will be covered at the conference. Plus, we hear about the October Revenue Cycle summit.</p> d2f86f99-5955-4352-9915-32006642523d https://www.museweb.org/home Tue, 12 Sep 2023 13:00:00 +0000 841 no full 40 Years of MUSE - Bruce Matthias; Vicki Cooke 40 Years of MUSE - Bruce Matthias; Vicki Cooke 34 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Bruce Matthias, an experienced Facility member, Commercial member, and past President on the MUSE Board; and Vicki Cooke, long-time regional leader, and MUSE Board Director.

]]> <p><span>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Bruce Matthias, an experienced Facility member, Commercial member, and past President on the MUSE Board; and Vicki Cooke, long-time regional leader, and MUSE Board Director.</span></p> 9f0447d6-9a39-4d6e-9a17-6ab4938cafe3 https://www.museweb.org/home Tue, 01 Aug 2023 16:00:00 +0000 782 no full 40 Years of MUSE – Martha Sullivan; Steve Priest 40 Years of MUSE – Martha Sullivan; Steve Priest 33 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Martha Sullivan, an experienced Facility member, who began as a volunteer with the regions up through to the MUSE Board President in 2010; and Steve Priest, one of the people who founded the MUSE organization in 1983.

]]> <p>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Martha Sullivan, an experienced Facility member, who began as a volunteer with the regions up through to the MUSE Board President in 2010; and Steve Priest, one of the people who founded the MUSE organization in 1983.</p> 6f6758d3-3a6c-4c68-8f6b-3c103fa25f0b https://www.museweb.org/home Tue, 20 Jun 2023 21:45:00 +0000 1500 no full Strategy, Professional Services, (and Bon Voyage?) Strategy, Professional Services, (and Bon Voyage?) 32 MUSE International Hoda discusses her role in strategic direction, and the strategies that were most significant for her across her tenure. We then shift to discuss professional services and how it will be revamped. Learn how MUSE and MEDITECH have benefitted each other and hear some of Hoda’s memories from MUSE. Is Hoda retiring? Say it isn’t so! Learn what’s next for Hoda.

]]> <p>Hoda discusses her role in strategic direction, and the strategies that were most significant for her across her tenure. We then shift to discuss professional services and how it will be revamped. Learn how MUSE and MEDITECH have benefitted each other and hear some of Hoda’s memories from MUSE. Is Hoda retiring? Say it isn’t so! Learn what’s next for Hoda.</p> d8d5d823-2358-4d10-a332-a599a9a7cd94 https://www.museweb.org/home Tue, 06 Jun 2023 16:00:00 +0000 1150 no full 40 Years of MUSE – Chris Baldwin; Brad Block 40 Years of MUSE – Chris Baldwin; Brad Block 31 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Chris Baldwin, an experienced Facility member, and the MUSE Board President in 2000 and 2001; and Brad Block, a long-time Facility and Commercial member, and the MUSE Board President in 1999.

]]> <p>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Chris Baldwin, an experienced Facility member, and the MUSE Board President in 2000 and 2001; and Brad Block, a long-time Facility and Commercial member, and the MUSE Board President in 1999.</p> 7e7ccc84-cbd4-4cea-9bc7-c77f16178fe7 https://www.museweb.org/home Tue, 16 May 2023 16:00:00 +0000 693 no full MEDITECH’s Successes MEDITECH’s Successes 30 MUSE International Enjoy this podcast with Helen Waters to learn how MEDITECH’s culture breeds longevity among team members; MEDITECH Circle, the new customer support platform; and recent and upcoming events. Learn how valuable MUSE has been to MEDITECH for four decades. Plus, Helen answers an AI-generated question about the EHR!

]]> <p>Enjoy this podcast with Helen Waters to learn how MEDITECH’s culture breeds longevity among team members; MEDITECH Circle, the new customer support platform; and recent and upcoming events. Learn how valuable MUSE has been to MEDITECH for four decades. Plus, Helen answers an AI-generated question about the EHR!</p> 2a1c5ff3-dd8c-40ef-ae36-a86bf254e21a https://www.museweb.org/home Tue, 02 May 2023 16:00:00 +0000 1127 no full 40 Years of MUSE - John Haffty; Audrey Brislin 40 Years of MUSE - John Haffty; Audrey Brislin 29 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from John Haffty both a Facility and Commercial member, and MUSE Board member; and Audrey Brislin, long-time Commercial member, and a member of the Commercial Member Committee.

]]> <p>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from John Haffty both a Facility and Commercial member, and MUSE Board member; and Audrey Brislin, long-time Commercial member, and a member of the Commercial Member Committee.</p> f0642e4a-7a7e-4dad-895c-79c274134fc2 https://www.museweb.org/home Tue, 18 Apr 2023 16:00:00 +0000 1114 no full From Infrastructure to Digital Whiteboards From Infrastructure to Digital Whiteboards 28 MUSE International Jonathan discusses his organization, team, the service lines they offer, and an upcoming construction project. He shares how important security and application inventory are to their team, and how they support a growing environment while minimizing downtime. Plus, great patient consumerism ideas.

]]> <p>Jonathan discusses his organization, team, the service lines they offer, and an upcoming construction project. He shares how important security and application inventory are to their team, and how they support a growing environment while minimizing downtime. Plus, great patient consumerism ideas.</p> 8ef9f60b-53da-4873-8f19-388863e014a5 https://www.museweb.org/home Tue, 11 Apr 2023 16:00:00 +0000 1380 no full 40 Years of MUSE – Barbara Carroll; Kam Shams 40 Years of MUSE – Barbara Carroll; Kam Shams 27 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Barbara Carroll, long-time nurse, clinical analyst, and MUSE participant; and Kam Shams, both a Facility and Commercial member who served as MUSE President in 1988-89.

]]> <p>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Barbara Carroll, long-time nurse, clinical analyst, and MUSE participant; and Kam Shams, both a Facility and Commercial member who served as MUSE President in 1988-89.</p> 0b99c793-553a-4cd5-a5b7-881e818be96f https://www.museweb.org/home Tue, 04 Apr 2023 16:00:00 +0000 941 no full 40 Years of MUSE – Barbara Kilroy; Charlene Pickles 40 Years of MUSE – Barbara Kilroy; Charlene Pickles 26 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Barbara Kilroy, experienced participant, presenter, committee member, and Director on the MUSE Board in 2007; and Charlene Pickles, both a Facility and Commercial member, who served as a Director on the MUSE Board 2007-2008.

]]> <p>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Barbara Kilroy, experienced participant, presenter, committee member, and Director on the MUSE Board in 2007; and Charlene Pickles, both a Facility and Commercial member, who served as a Director on the MUSE Board 2007-2008.</p> f5a9f1c5-f874-4307-bbb0-e2f67ffe02b6 https://www.museweb.org/home Tue, 28 Mar 2023 16:00:00 +0000 1050 no full 40 Years of MUSE – Ted Molloy; Tim Zundel 40 Years of MUSE – Ted Molloy; Tim Zundel 25 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Ted Molloy, long-time Commercial member who served on the very first Commercial Member Committee; and Tim Zundel, past President (1990) who participated as both a Facility and Commercial member.

]]> <p>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Ted Molloy, long-time Commercial member who served on the very first Commercial Member Committee; and Tim Zundel, past President (1990) who participated as both a Facility and Commercial member.</p> d31f1349-97f2-4a31-af1d-de84d58847a3 https://www.museweb.org/home Tue, 21 Mar 2023 19:00:00 +0000 850 no full MUSE News! MUSE News! 24 MUSE International TJ Temple promotes the MUSE Inspire conference, with a fun demonstration to assist writing a presentation abstract. He encourages others to submit presentations. Learn about upcoming Community Peer Group events. And find out about the MUSE 40th anniversary celebration podcast series, and an upcoming special guest.

]]> <p>TJ Temple promotes the MUSE Inspire conference, with a fun demonstration to assist writing a presentation abstract. He encourages others to submit presentations. Learn about upcoming Community Peer Group events. And find out about the MUSE 40th anniversary celebration podcast series, and an upcoming special guest.</p> 0e239eab-f8e0-4f16-bfc0-3f4e3e40c8c5 https://www.museweb.org/home Tue, 28 Feb 2023 17:00:00 +0000 363 no full 40 Years of MUSE – Joni Rahn; Steve Holmes 40 Years of MUSE – Joni Rahn; Steve Holmes 23 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years.


Enjoy memories from Joni Rahn, both a Facility and Commercial member, she served as the MUSE Treasurer 2012-2014; and Steve Holmes, long-time Commercial member who currently serves on the Commercial Member Committee.

]]> <p>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years.</p><p><br></p><p>Enjoy memories from Joni Rahn, both a Facility and Commercial member, she served as the MUSE Treasurer 2012-2014; and Steve Holmes, long-time Commercial member who currently serves on the Commercial Member Committee.</p> ae48748f-f172-4d89-bcb0-2197ffb3920b https://www.museweb.org/home Tue, 21 Feb 2023 17:00:00 +0000 918 no full 40 Years of MUSE - Anne Marie Herrera; Carole Weinstein 40 Years of MUSE - Anne Marie Herrera; Carole Weinstein 22 MUSE International MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years.


Enjoy memories from Anne Marie Herrera – long-time MUSE Facility member, and then Commercial member, who has served on the Commercial Member Committee; and Carole Weinstein – experienced participant, presenter, committee member, and a Board member from 2013 to 2019, including a term as MUSE Chairperson.

]]> <p>MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years.</p><p><br></p><p>Enjoy memories from Anne Marie Herrera – long-time MUSE Facility member, and then Commercial member, who has served on the Commercial Member Committee; and Carole Weinstein – experienced participant, presenter, committee member, and a Board member from 2013 to 2019, including a term as MUSE Chairperson.</p> 901dcb3e-06a4-43eb-b893-88f75a0212e5 https://www.museweb.org/home Tue, 14 Feb 2023 20:00:00 +0000 932 no full Put Your Hat in the Ring Put Your Hat in the Ring 21 MUSE International Eric shares details about his organization and the IT team. We learn about their EHR environment and some upcoming projects. Hear about MUSE Community Peer Groups and the successful event that his site hosted in Ohio. Eric discusses his role, and the value of being on the MUSE Board. He encourages others to volunteer too.

]]> <p>Eric shares details about his organization and the IT team. We learn about their EHR environment and some upcoming projects. Hear about MUSE Community Peer Groups and the successful event that his site hosted in Ohio. Eric discusses his role, and the value of being on the MUSE Board. He encourages others to volunteer too.</p> 0a0ee3d0-6809-4d5f-be3c-c71214c5642e https://www.museweb.org/home Tue, 31 Jan 2023 17:00:00 +0000 794 no full Clinical to IT to Clinical – One Leader’s Journey Clinical to IT to Clinical – One Leader’s Journey 20 MUSE International Melissa shares details about the Calvert Health System and the important role it has in the community. Learn about their EHR environment and their upcoming move from NextGen to Expanse Ambulatory. Hear about Melissa’s career path from clinical to IT and back to clinical leadership, and how that background has informed her decision-making process and leadership style. We also discuss the recent MUSE Executive Institute event and the networking value for the attendees and the importance of MEDITECH’s participation. Melissa wraps up talking about her discovery of ChatGPT and her love of Great Danes!


Mentioned in this episode:


Calvert Health Your Choice in Primary, Specialty & Urgent Care | CalvertHealth (calverthealthmedicine.org)


Jackie Rice Muse Views Episode regarding Genomics: https://redcircle.com/shows/70e0abdf-7b93-4021-ad26-fa0a7497bad9/episodes/a59527c8-b2de-4c56-bacc-1622d40c4687


Chat GPT https://chat.openai.com/


Great danes Great Dane Dog Breed Information (akc.org)


]]> <p>Melissa shares details about the Calvert Health System and the important role it has in the community. Learn about their EHR environment and their upcoming move from NextGen to Expanse Ambulatory. Hear about Melissa’s career path from clinical to IT and back to clinical leadership, and how that background has informed her decision-making process and leadership style. We also discuss the recent MUSE Executive Institute event and the networking value for the attendees and the importance of MEDITECH’s participation. Melissa wraps up talking about her discovery of ChatGPT and her love of Great Danes!</p><p><br></p><p>Mentioned in this episode:</p><p><br></p><p><span>Calvert Health </span><a href="https://www.calverthealthmedicine.org/" rel="nofollow">Your Choice in Primary, Specialty &amp; Urgent Care | CalvertHealth (calverthealthmedicine.org)</a></p><p><br></p><p><span>Jackie Rice Muse Views Episode regarding Genomics: </span><a href="https://redcircle.com/shows/70e0abdf-7b93-4021-ad26-fa0a7497bad9/episodes/a59527c8-b2de-4c56-bacc-1622d40c4687" rel="nofollow">https://redcircle.com/shows/70e0abdf-7b93-4021-ad26-fa0a7497bad9/episodes/a59527c8-b2de-4c56-bacc-1622d40c4687</a></p><p><br></p><p><span>Chat GPT </span><a href="https://chat.openai.com/" rel="nofollow">https://chat.openai.com/</a></p><p><br></p><p><span>Great danes </span><a href="https://www.akc.org/dog-breeds/great-dane/" rel="nofollow">Great Dane Dog Breed Information (akc.org)</a></p><p><br></p> 34ee126a-058c-40e8-8a63-72d1629b36d1 https://www.museweb.org/home Tue, 17 Jan 2023 17:00:00 +0000 1265 no full MEDITECH Oncology – Implementation, Advice, and Lessons Learned MEDITECH Oncology – Implementation, Advice, and Lessons Learned 19 MUSE International Meet the Oncology Implementation team from Ozarks Healthcare in in West Plains, Missouri. From start to a successful finish, the team explains their implementation journey of MEDITECH’s oncology module including advice on configuration, care plans, preloading the system, and lessons learned. Hear tips on billing, coding worklists, scheduling, and timelines. And learn about the importance of a strong IT team and a supportive organization.

Mentioned in this episode:

Ozarks Healthcare Ozarks Healthcare | Healthcare in West Plains, Missouri

Meditech Oncology MEDITECH Expanse Oncology | MEDITECH

NCCN Guidelines Treatment by Cancer Type (nccn.org)

]]> <p>Meet the Oncology Implementation team from Ozarks Healthcare in in West Plains, Missouri. From start to a successful finish, the team explains their implementation journey of MEDITECH’s oncology module including advice on configuration, care plans, preloading the system, and lessons learned. Hear tips on billing, coding worklists, scheduling, and timelines. And learn about the importance of a strong IT team and a supportive organization.</p><p>Mentioned in this episode:</p><p><span>Ozarks Healthcare </span><a href="https://www.ozarkshealthcare.com/" rel="nofollow">Ozarks Healthcare | Healthcare in West Plains, Missouri</a></p><p><span>Meditech Oncology </span><a href="https://ehr.meditech.com/ehr-solutions/meditech-expanse-oncology" rel="nofollow">MEDITECH Expanse Oncology | MEDITECH</a></p><p><span>NCCN Guidelines </span><a href="https://www.nccn.org/guidelines/category_1" rel="nofollow">Treatment by Cancer Type (nccn.org)</a></p> eacd6f34-750b-4e65-a667-c43d345fab11 https://www.museweb.org/home Tue, 29 Nov 2022 17:00:00 +0000 1948 no full Genomics – Precision Medicine for Every Community Genomics – Precision Medicine for Every Community 18 MUSE International Jackie shares details about her facility, and the services they provide the community. We learn about the Genomics module, how the site is using it, who supports it, and how they are measuring their success. Jackie provides leadership for the continued development of an innovative, robust, and secure information technology environment for Frederick Health. She serves as President of the Maryland HIMSS Chapter. Prior to joining Frederick Health, Jackie served in multiple healthcare roles, starting with a nursing background of 20 years which led her to a career path in Information Services. She follows the mission of Frederick Health to positively impact the well-being of every individual in our community.

]]> <p>Jackie shares details about her facility, and the services they provide the community. We learn about the Genomics module, how the site is using it, who supports it, and how they are measuring their success. Jackie provides leadership for the continued development of an innovative, robust, and secure information technology environment for Frederick Health. She serves as President of the Maryland HIMSS Chapter. Prior to joining Frederick Health, Jackie served in multiple healthcare roles, starting with a nursing background of 20 years which led her to a career path in Information Services. She follows the mission of Frederick Health to positively impact the well-being of every individual in our community.</p> fa9cd37a-2d0c-43d8-9708-7053e5fbb719 https://www.museweb.org/home Tue, 08 Nov 2022 17:00:00 +0000 1213 no full Greenfield Alliance / Greenfield Workspace Greenfield Alliance / Greenfield Workspace 17 MUSE International We learn about Jeff’s journey in healthcare IT and within the MEDITECH organization. He discusses the Greenfield initiatives at MEDITECH, and the FHIR technology and how it is being used across the industry and in some MEDITECH products. We discuss how customers/MUSE members can benefit from the Greenfield initiatives. Learn how vendors can get involved with the Greenfield process and apply to be considered. And for more information, attend the upcoming webinar regarding the Greenfield opportunities. Plus, what keeps Jeff busy after work – is he just “playing”?

]]> <p>We learn about Jeff’s journey in healthcare IT and within the MEDITECH organization. He discusses the Greenfield initiatives at MEDITECH, and the FHIR technology and how it is being used across the industry and in some MEDITECH products. We discuss how customers/MUSE members can benefit from the Greenfield initiatives. Learn how vendors can get involved with the Greenfield process and apply to be considered. And for more information, attend the upcoming webinar regarding the Greenfield opportunities. Plus, what keeps Jeff busy after work – is he just “playing”?</p> fa1d7932-74de-4d78-894a-21cd163f45f7 https://www.museweb.org/home Tue, 01 Nov 2022 16:00:00 +0000 912 no full Great Like-Minded People Great Like-Minded People 16 MUSE International Learn about Sam’s organization(s), their EHR systems, and the province-wide initiative for referrals. We hear how things have changed with COIVD and what his organization has learned subsequently. He shares some good information regarding remote work and why it is important to keep at least some IT staff onsite to provide great customer service, and to treat this issue as a risk mitigation strategy. Sam talks about MUSE, his role on the Board, and the importance of diversity and collaboration. Plus, learn about the Community Peer Group event staged in Ontario.

Mentioned in this eopisode:

Muse Ontario event MUSE Ontario - Community Peer Group Event - MUSE Community (museweb.org)

Southlake Hosptial Home - Southlake Regional Health Centre

]]> <p>Learn about Sam’s organization(s), their EHR systems, and the province-wide initiative for referrals. We hear how things have changed with COIVD and what his organization has learned subsequently. He shares some good information regarding remote work and why it is important to keep at least some IT staff onsite to provide great customer service, and to treat this issue as a risk mitigation strategy. Sam talks about MUSE, his role on the Board, and the importance of diversity and collaboration. Plus, learn about the Community Peer Group event staged in Ontario.</p><p>Mentioned in this eopisode:</p><p><span>Muse Ontario event </span><a href="https://www.museweb.org/events/event-description?CalendarEventKey=fc0ef5ee-aab3-4812-bbf7-f66b71d19280&Home=%2Fevents%2Fcalendar" rel="nofollow">MUSE Ontario - Community Peer Group Event - MUSE Community (museweb.org)</a></p><p><span>Southlake Hosptial </span><a href="https://southlake.ca/" rel="nofollow">Home - Southlake Regional Health Centre</a></p> 16cfd3e9-0658-464d-8853-a0f181015def https://www.museweb.org/home Tue, 18 Oct 2022 16:00:00 +0000 1184 no full Behind the Scenes at MUSE Behind the Scenes at MUSE 15 MUSE International Learn about Alicia’s role and a typical workday/week which always has a focus on education. Webinar management is a key component of her duties as is the annual Inspire Conference – it was nice to have an in-person event again. Hear about the range of MUSE offerings: Community Peer Group events; online forum; library; toolkits, micro sessions, etc. And MUSE is an accredited organization and can offer CEUs for nursing and pharmacy. Plus, Alicia doesn’t run around only at work!


Mentioned in this episode:

Muse Staff MUSE Staff - MUSE Community (museweb.org)

Community Peer Groups Community Peer Groups - MUSE Community (museweb.org)

Muse Views Podcast MUSE Views Podcast - MUSE Community (museweb.org)

]]> <p>Learn about Alicia’s role and a typical workday/week which always has a focus on education. Webinar management is a key component of her duties as is the annual Inspire Conference – it was nice to have an in-person event again. Hear about the range of MUSE offerings: Community Peer Group events; online forum; library; toolkits, micro sessions, etc. And MUSE is an accredited organization and can offer CEUs for nursing and pharmacy. Plus, Alicia doesn’t run around only at work!</p><p><br></p><p>Mentioned in this episode:</p><p><span>Muse Staff </span><a href="https://www.museweb.org/about-muse/staff" rel="nofollow">MUSE Staff - MUSE Community (museweb.org)</a></p><p><span>Community Peer Groups </span><a href="https://www.museweb.org/events/community-peer-group" rel="nofollow">Community Peer Groups - MUSE Community (museweb.org)</a></p><p><span>Muse Views Podcast </span><a href="https://www.museweb.org/resources/muse-views-podcast" rel="nofollow">MUSE Views Podcast - MUSE Community (museweb.org)</a></p> 15244e2e-81a0-4683-880c-2c74e31600a2 https://www.museweb.org/home Tue, 20 Sep 2022 16:00:00 +0000 1587 no full Connecting the Dots Connecting the Dots 14 MUSE International Tito Perez shares details about the Emanate Health system and the strong applications team there. We learn how being on the MEDITECH platform across their organization provides opportunities for robust and predictive analytics through the use of reporting tools like BCA. Tito notes that his involvement with MUSE has helped advance his career. He collects “cheat codes” – advice and tips from networking with peers. And he encourages his team to do so too as MUSE will help you connect the dots. Tito discusses podcasts and wishes that the healthcare industry could emulate the Hollywood industry by rolling the credits highlighting his team’s involvement and success on a project.

Mentioned in this episode:

Links

Emanate Health (formerly Citrus Valley Health Partners)

PP 35 Jam Session Event Archive - MUSE Community (museweb.org)

Smartless Podcast

]]> <p>Tito Perez shares details about the Emanate Health system and the strong applications team there. We learn how being on the MEDITECH platform across their organization provides opportunities for robust and predictive analytics through the use of reporting tools like BCA. Tito notes that his involvement with MUSE has helped advance his career. He collects “cheat codes” – advice and tips from networking with peers. And he encourages his team to do so too as MUSE will help you connect the dots. Tito discusses podcasts and wishes that the healthcare industry could emulate the Hollywood industry by rolling the credits highlighting his team’s involvement and success on a project.</p><p>Mentioned in this episode:</p><p><span>Links</span></p><p><a href="https://www.emanatehealth.org/" rel="nofollow">Emanate Health (formerly Citrus Valley Health Partners)</a></p><p><span>PP 35 Jam Session </span><a href="https://www.museweb.org/viewdocument/priority-pack-35-implementation-l-1?CommunityKey=80d74579-e201-4cc6-81cb-744b56d22eb5&tab=librarydocuments" rel="nofollow">Event Archive - MUSE Community (museweb.org)</a></p><p><a href="https://www.smartless.com/" rel="nofollow">Smartless Podcast</a></p> 05fe4376-d8c7-4851-b6e1-a4ffca13d6f6 https://www.museweb.org/home Tue, 30 Aug 2022 16:00:00 +0000 1482 no full Improving Patient Outcomes Improving Patient Outcomes 13 MUSE International We discuss the recent MUSE Inspire conference and the presence MEDITECH had at the conference, including the popular keynote presentation. Christine shares the value of these conferences for MEDITECH. Learn about MEDITECH’s upcoming event. We discuss MEDITECH’s new offering of a stand-alone Ambulatory EHR solution, and the impressive KLAS scores the product is receiving. And insight into genomics and how the newest customer has implemented it. Plus, where is Christine going and what is she listening to?

Mentioned in this episode:

Keynote Presentation - 2022 Inspire Conference (museweb.org)  Meditech Keynote

MEDITECH LIVE 22 | MEDITECH  Meditech September Event

John Halamka, M.D., M.S. (@jhalamka) / Twitter - Speaker

Amazon.com: The Long Fix: Solving America's Health Care Crisis with Strategies that Work for Everyone eBook : Lee, Vivian S. : Kindle Store - the long fix book

#Meditechlive2022 - conference hashtag

Frederick Health leads the way to faster delivery of precision medicine with MEDITECH's 

Expanse Genomics | MEDITECH Genomics Article

Expanse Ambulatory | MEDITECH Ambulatory Solution

Paris Countdown Archives - The Earful Tower Parris Podcast

]]> <p>We discuss the recent MUSE Inspire conference and the presence MEDITECH had at the conference, including the popular keynote presentation. Christine shares the value of these conferences for MEDITECH. Learn about MEDITECH’s upcoming event. We discuss MEDITECH’s new offering of a stand-alone Ambulatory EHR solution, and the impressive KLAS scores the product is receiving. And insight into genomics and how the newest customer has implemented it. Plus, where is Christine going and what is she listening to?</p><p>Mentioned in this episode:</p><p><a href="https://www.museweb.org/2022inspireconference/keynotespeakers" rel="nofollow">Keynote Presentation - 2022 Inspire Conference (museweb.org)</a><span>  Meditech Keynote</span></p><p><a href="https://ehr.meditech.com/events/meditech-live-22" rel="nofollow">MEDITECH LIVE 22 | MEDITECH</a><span>  Meditech September Event</span></p><p><a href="https://twitter.com/jhalamka?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor" rel="nofollow">John Halamka, M.D., M.S. (@jhalamka) / Twitter</a><span> - Speaker</span></p><p><a href="https://www.amazon.com/Long-Fix-Americas-Strategies-Everyone-ebook/dp/B07ZTSBH7V" rel="nofollow">Amazon.com: The Long Fix: Solving America&#39;s Health Care Crisis with Strategies that Work for Everyone eBook : Lee, Vivian S. : Kindle Store</a><span> - the long fix book</span></p><p><span>#Meditechlive2022 - conference hashtag</span></p><p><a href="https://ehr.meditech.com/news/frederick-health-leads-the-way-to-faster-delivery-of-precision-medicine-with-meditechs-expanse" rel="nofollow">Frederick Health leads the way to faster delivery of precision medicine with MEDITECH&#39;s </a></p><p><a href="https://ehr.meditech.com/news/frederick-health-leads-the-way-to-faster-delivery-of-precision-medicine-with-meditechs-expanse" rel="nofollow">Expanse Genomics | MEDITECH</a><span> Genomics Article</span></p><p><a href="https://ehr.meditech.com/ehr-solutions/expanse-ambulatory" rel="nofollow">Expanse Ambulatory | MEDITECH</a><span> Ambulatory Solution</span></p><p><a href="https://theearfultower.com/category/paris-countdown/" rel="nofollow">Paris Countdown Archives - The Earful Tower</a><span> Parris Podcast</span></p> eb10ea3c-3f64-47ee-89e4-485c667941f2 https://www.museweb.org/home Tue, 23 Aug 2022 16:00:00 +0000 1131 no full Tour the Mothership Tour the Mothership 12 MUSE International Sherry Montileone talks about the importance making MEDITECH the “mothership” and avoiding the best-of-breed system approach. She discusses the patient portal and how her facility has been on the leading edge of sharing the data – making it the “digital front door” to care. We learn about the governance structures and committees that help drive patient engagement, and how the culture supports patient care. Sherry concludes by praising the great community of MEDITECH users, and confirms how networking and sharing are so important!

Mentioned in this episode:

Citizens Memorial Healthcare - Bolivar, MO

]]> <p>Sherry Montileone talks about the importance making MEDITECH the “mothership” and avoiding the best-of-breed system approach. She discusses the patient portal and how her facility has been on the leading edge of sharing the data – making it the “digital front door” to care. We learn about the governance structures and committees that help drive patient engagement, and how the culture supports patient care. Sherry concludes by praising the great community of MEDITECH users, and confirms how networking and sharing are so important!</p><p>Mentioned in this episode:</p><p><a href="https://www.citizensmemorial.com/" rel="nofollow">Citizens Memorial Healthcare - Bolivar, MO</a></p> c8e95e10-6bca-4913-aa53-85a0c8a32d2b https://www.museweb.org/home Tue, 16 Aug 2022 22:30:00 +0000 1999 no full A Focus on Genomics A Focus on Genomics 11 MUSE International Genomics is here! Listen as Dr. Dailey explains the initiatives at Golden Valley Memorial Healthcare, and the value of genomics.

]]> <p>Genomics is here! Listen as Dr. Dailey explains the initiatives at Golden Valley Memorial Healthcare, and the value of genomics.</p> 1fb97198-b522-4611-8ff6-c07061e6973f https://www.museweb.org/home Tue, 21 Jun 2022 17:28:51 +0000 1055 no full Align Goals, Align Vision, Align Strategy Align Goals, Align Vision, Align Strategy 10 MUSE International Dr. Daily discusses the EHR path at Golden Valley Memorial Healthcare, their go live, and how they are optimizing with MEDITECH toolkits, including genomics. He explains setting goals around medication scanning, INR collection, and how they strive to achieve these goals for the best patient care. We discuss the culture at Golden Valley and how it helps align and impact patient care, and also their Hospital Compare and LeapFrog scores. Plus, culture is key!

]]> <p>Dr. Daily discusses the EHR path at Golden Valley Memorial Healthcare, their go live, and how they are optimizing with MEDITECH toolkits, including genomics. He explains setting goals around medication scanning, INR collection, and how they strive to achieve these goals for the best patient care. We discuss the culture at Golden Valley and how it helps align and impact patient care, and also their Hospital Compare and LeapFrog scores. Plus, culture is key!</p> 7dcb546e-6510-44fa-8009-6eaecf9091b8 https://www.museweb.org/home Wed, 15 Jun 2022 17:00:00 +0000 1631 no full Better SAFER than Sorry Better SAFER than Sorry 9 MUSE International Learn how IT and Informatics play significant heavy role in helping NMC Health be named a top 100 facility for the fifth year in a row. Hear discussions about the MEDITECH's BCA tool and how it supports the organization, and the value of the risk, case management, and quality modules. Learn about the SAFER guidelines, the new regulatory self-assessment tools that are required for attestation and compliance with the interoperability regulations. Plus, leading and networking at MUSE events!

Mentioned in the Podcast:

]]> <p>Learn how IT and Informatics play significant heavy role in helping NMC Health be named a top 100 facility for the fifth year in a row. Hear discussions about the MEDITECH&#39;s BCA tool and how it supports the organization, and the value of the risk, case management, and quality modules. Learn about the SAFER guidelines, the new regulatory self-assessment tools that are required for attestation and compliance with the interoperability regulations. Plus, leading and networking at MUSE events!</p><p><span>Mentioned in the Podcast:</span></p><ul><li><a href="https://www.mynmchealth.org/nmc-health-designated-a-top-100-rural-community-hospital-for-5th-consecutive-year-by-the-chartis-center-for-rural-health/" rel="nofollow">NMC Health Designated a Top 100 Rural &amp; Community Hospital for 5th Consecutive Year by The Chartis Center for Rural Health - NMC Health (mynmchealth.org)</a><span> - NMC health and the award</span></li><li><a href="https://www.healthit.gov/topic/safety/safer-guides" rel="nofollow">SAFER Guides | HealthIT.gov</a><span> - Safer Guides </span></li><li><a href="https://thegratitudegroup.com/the-calling/" rel="nofollow">The Calling: Why Healthcare is So Special by Quint Studer (thegratitudegroup.com)</a><span> - The Calling Book </span></li></ul> 52e49d82-81d4-4fcc-ae97-bb270c0e5ddd https://www.museweb.org/home Wed, 11 May 2022 13:00:00 +0000 1686 no full Integration is the Key Integration is the Key 8 MUSE International Dr. Tollerson highlights the area that Logan Health serves and all the facilities they are bringing onto their integrated network. He talks about the importance of having integration and how vital it is to patient care and provider efficiency. We discuss his long-tenured role as CMIO and how he would advise others implementing a CMIO role at their organization. We discuss the governance structure at Logan Health and the value of proper representation and communications.

]]> <p>Dr. Tollerson highlights the area that Logan Health serves and all the facilities they are bringing onto their integrated network. He talks about the importance of having integration and how vital it is to patient care and provider efficiency. We discuss his long-tenured role as CMIO and how he would advise others implementing a CMIO role at their organization. We discuss the governance structure at Logan Health and the value of proper representation and communications.</p> 7d8d0ca5-b89a-4b32-9210-7d38ac99f42d https://www.museweb.org/home Tue, 03 May 2022 13:00:00 +0000 2078 no full We're a Sharing Community We're a Sharing Community 7 MUSE International Brian Nelligan discusses working at multiple MEDITECH facilities and how the flexibility of the MEDITECH software has led him to seek out organizations using the software. We discuss the value of MUSE, how best to use MUSE as a resource, and the upcoming conference. Plus, where in the world is Brian?!

Guest: Brian Nelligan, Senior Systems Analyst; Past-Chairperson MUSE Board of Directors.

Mentioned in the Podcast:

]]> <p>Brian Nelligan discusses working at multiple MEDITECH facilities and how the flexibility of the MEDITECH software has led him to seek out organizations using the software. We discuss the value of MUSE, how best to use MUSE as a resource, and the upcoming conference. Plus, where in the world is Brian?!</p><p>Guest: Brian Nelligan, Senior Systems Analyst; Past-Chairperson MUSE Board of Directors.</p><p>Mentioned in the Podcast:</p><ul><li><a href="https://www.nshealth.ca/" rel="nofollow">Nova Scotia Health Authority (nshealth.ca)</a> Nova Scotia Health </li><li><a href="https://www.museweb.org/2022inspireconference/home" rel="nofollow">Home - 2022 Inspire Conference (museweb.org)</a> - Muse Inspire Conference</li><li><a href="https://www.greeka.com/cyclades/santorini/" rel="nofollow">Santorini Greece - Guide to Santorini 2022 | Greeka</a> - Greece </li><li><a href="https://www.southforkranch.com/" rel="nofollow">Southfork Ranch | Dallas TV Show Set | Tours | Dallas, Texas</a> - Dallas TV Show Southfork Ranch </li></ul> 1de9036f-0252-4e24-a383-963713a791df https://www.museweb.org/home Tue, 26 Apr 2022 13:00:00 +0000 1595 no full Improving Health IT to Improve Patient Care Improving Health IT to Improve Patient Care 6 MUSE International Corey Tillyer shares how she started in healthcare and moved into IT, and her evolving role in MUSE. She discusses her current role at Fraser Health leading immunization clinics and working as an Occupational nurse as part of a healthcare worker burnout prevention and wellness. Corey discusses three ideas for healthcare IT to improve patient care.

Mentioned in this episode:

Bagpipe videos:

Robby Burns celebration https://youtu.be/tTwlKdkwIhc?t=174

Game of thrones theme (159) Delta Police Pipe Band with Palm Springs Air Museum Pipe Band - Game of Thrones Theme - YouTube

]]> <p>Corey Tillyer shares how she started in healthcare and moved into IT, and her evolving role in MUSE. She discusses her current role at Fraser Health leading immunization clinics and working as an Occupational nurse as part of a healthcare worker burnout prevention and wellness. Corey discusses three ideas for healthcare IT to improve patient care.</p><p>Mentioned in this episode:</p><p>Bagpipe videos:</p><p>Robby Burns celebration <a href="https://youtu.be/tTwlKdkwIhc?t=174" rel="nofollow">https://youtu.be/tTwlKdkwIhc?t=174</a></p><p>Game of thrones theme <a href="https://www.youtube.com/watch?t=3s&v=GmojRS3REus" rel="nofollow">(159) Delta Police Pipe Band with Palm Springs Air Museum Pipe Band - Game of Thrones Theme - YouTube</a></p> b03bf820-e2a6-456c-a612-d536e4038520 https://www.museweb.org/home Tue, 19 Apr 2022 13:00:00 +0000 1693 no full Intelligent Insights on Business Intelligence Intelligent Insights on Business Intelligence 5 MUSE International Bryan Figler discusses a myriad of Business Intelligence topics including custom report requests and access, naming conventions, impact of COVID on data needs, data governance, reporting service level agreements (SLAs) and expectations, managing the relationship between fear and embracing BI tools from end users.

Mentioned in this episode:

BCA Jam Session Event Archive - MUSE Community (museweb.org)

On Being Certain: Believing You Are Right Even When You're Not: Burton M.D., Robert A.: 9780312541521: Amazon.com: Books

]]> <p>Bryan Figler discusses a myriad of Business Intelligence topics including custom report requests and access, naming conventions, impact of COVID on data needs, data governance, reporting service level agreements (SLAs) and expectations, managing the relationship between fear and embracing BI tools from end users.</p><p>Mentioned in this episode:</p><p><span>BCA Jam Session </span><a href="https://www.museweb.org/viewdocument/jam-session-bca-1?CommunityKey=80d74579-e201-4cc6-81cb-744b56d22eb5&tab=librarydocuments" rel="nofollow">Event Archive - MUSE Community (museweb.org)</a></p><p><a href="https://www.amazon.com/Being-Certain-Believing-Right-Youre/dp/031254152X" rel="nofollow">On Being Certain: Believing You Are Right Even When You&#39;re Not: Burton M.D., Robert A.: 9780312541521: Amazon.com: Books</a></p> 9f9c9075-d49a-4e52-9ed7-b8b0749ea04a https://www.museweb.org/home Tue, 12 Apr 2022 13:00:00 +0000 1626 no full Home-Based or Office-Based? Home-Based or Office-Based? 4 MUSE International Becky Blevins discusses a variety of topics including working remotely, using Google vs. Microsoft, project management and AUC (acceptable use criteria). Plus, learn about the Kentucky Community Peer Group (CPG) and other MUSE events.

Mentioned in this episode:

- Contact information for Alicia alicia@museweb.org

- Kentucky peer group recorded education sessions

- Adventures With Purpose Youtube Channel

]]> <p>Becky Blevins discusses a variety of topics including working remotely, using Google vs. Microsoft, project management and AUC (acceptable use criteria). Plus, learn about the Kentucky Community Peer Group (CPG) and other MUSE events.</p><p>Mentioned in this episode:</p><p>- Contact information for Alicia <a href="mailto:alicia@museweb.org" rel="nofollow">alicia@museweb.org</a></p><p>- <a href="https://www.museweb.org/inspireonline/ourlibrary/librarydocuments?LibraryKey=e5838ce3-5c75-4dde-97c2-e6dbc3b6e5b4" rel="nofollow">Kentucky peer group recorded education sessions</a></p><p>- <a href="https://www.youtube.com/channel/UCNTuVMv2WRVnYcgJx7DjNPQ" rel="nofollow">Adventures With Purpose Youtube Channel</a></p> c540f1d3-ed5d-4802-83cd-a87e9b00d189 https://www.museweb.org/home Tue, 05 Apr 2022 13:00:00 +0000 1802 no full MaaS Transit – Implementing MEDITECH as a Service MaaS Transit – Implementing MEDITECH as a Service 3 MUSE International Brenda Sexson discusses their implementation of MEDITECH MaaS highlighting the selection process, how they hired and onboarded IT staff, priority packs and patching, conversions and legacy data, third-party vendors, and quality reporting.

Mentioned in this episode:

Brenda’s Presentation from Executive institute

]]> <p>Brenda Sexson discusses their implementation of MEDITECH MaaS highlighting the selection process, how they hired and onboarded IT staff, priority packs and patching, conversions and legacy data, third-party vendors, and quality reporting.</p><p>Mentioned in this episode:</p><p><a href="https://www.museweb.org/HigherLogic/System/DownloadDocumentFile.ashx?DocumentFileKey=722573f2-0a9e-9c7b-0087-906126deb022&forceDialog=0" rel="nofollow">Brenda’s Presentation from Executive institute </a></p> dd01f543-169a-4c94-8dcf-90db831c160d https://www.museweb.org/home Tue, 29 Mar 2022 13:00:00 +0000 1729 no full Priority Pack Plans are a Priority Priority Pack Plans are a Priority 2 MUSE International Nicki Rothove discusses issues affecting her organization including COVD-19, and Priority Pack 28 - preparation, testing, and more!

Mentioned in the Podcast:

Event Archive - MUSE Community (museweb.org) BHC Documentation

Event Archive - MUSE Community (museweb.org) Acute Hold Queue

Event Archive - MUSE Community (museweb.org) Arch Collaborative 

Battlefield of the Mind: Winning the Battle in Your Mind: Meyer, Joyce: 8601406314177: Amazon.com: Books - Book Nicki Mentions 

]]> <p>Nicki Rothove discusses issues affecting her organization including COVD-19, and Priority Pack 28 - preparation, testing, and more!</p><p>Mentioned in the Podcast:</p><p><a href="https://www.museweb.org/viewdocument/behavioral-health-confidential-docu?CommunityKey=80d74579-e201-4cc6-81cb-744b56d22eb5&tab=librarydocuments" rel="nofollow">Event Archive - MUSE Community (museweb.org)</a> BHC Documentation</p><p><a href="https://www.museweb.org/viewdocument/jam-session-acute-hold-queue?CommunityKey=80d74579-e201-4cc6-81cb-744b56d22eb5&tab=librarydocuments" rel="nofollow">Event Archive - MUSE Community (museweb.org)</a> Acute Hold Queue</p><p><a href="https://www.museweb.org/viewdocument/improving-the-meditech-ehr-experien?CommunityKey=80d74579-e201-4cc6-81cb-744b56d22eb5&tab=librarydocuments" rel="nofollow">Event Archive - MUSE Community (museweb.org)</a> Arch Collaborative </p><p><a href="https://www.amazon.com/Battlefield-Mind-Winning-Battle-Your/dp/0446691097" rel="nofollow">Battlefield of the Mind: Winning the Battle in Your Mind: Meyer, Joyce: 8601406314177: Amazon.com: Books</a> - Book Nicki Mentions </p> 08374935-e776-4272-98f8-f358731adb4b https://www.museweb.org/home Tue, 22 Mar 2022 13:00:00 +0000 2091 no full Musings from an Experienced CIO Musings from an Experienced CIO 1 MUSE International Learn about Joel Benware’s interesting first few months at his new organization dealing with a security issue. Hear about his current EHR environment and plans for moving to Expanse. Other topics include COVID (and how it has impacted his organization) and how to manage legacy data. Joel discusses a meeting/presentation summary skill that he learned from his previous CEO.


Mentioned in the Podcast:


Scott Galloway: No Mercy / No Malice (profgalloway.com)

Ed Marx (27) Edward Marx | LinkedIn

The Four Agreements Book The Four Agreements: A Practical Guide to Personal Freedom (A Toltec Wisdom Book): Don Miguel Ruiz: 9781878424310: Amazon.com: Books

2022 Executive Institute Presentations - 2022 Executive Institute (museweb.org)


]]> <p>Learn about Joel Benware’s interesting first few months at his new organization dealing with a security issue. Hear about his current EHR environment and plans for moving to Expanse. Other topics include COVID (and how it has impacted his organization) and how to manage legacy data. Joel discusses a meeting/presentation summary skill that he learned from his previous CEO.</p><p><br></p><p><span>Mentioned in the Podcast:</span></p><p><br></p><p><span>Scott Galloway: </span><a href="https://www.profgalloway.com/" rel="nofollow">No Mercy / No Malice (profgalloway.com)</a></p><p><span>Ed Marx </span><a href="https://www.linkedin.com/in/edwardmarx/" rel="nofollow">(27) Edward Marx | LinkedIn</a></p><p><span>The Four Agreements Book </span><a href="https://www.amazon.com/Four-Agreements-Practical-Personal-Freedom/dp/1878424319" rel="nofollow">The Four Agreements: A Practical Guide to Personal Freedom (A Toltec Wisdom Book): Don Miguel Ruiz: 9781878424310: Amazon.com: Books</a></p><p><a href="https://www.museweb.org/2022executiveinstitute/viewdocument/2022-executive-institute-presentati?CommunityKey=c81f765c-87d3-4f7a-a3e0-34936470503f&tab=librarydocuments" rel="nofollow">2022 Executive Institute Presentations - 2022 Executive Institute (museweb.org)</a></p><p><br></p> 47290faf-5745-4c32-a3b2-a2ee8d89a350 https://www.museweb.org/home Fri, 11 Mar 2022 21:59:16 +0000 1977 no