Jason explains that Cisco embeds designers as low in the organizational structure as possible and is big on the concept of integrated teams. He describes the essential product development triad at any level, where everyone has an equal say: product management, engineering, and design.

Then we pivot to AI: how to design for it, how Generative UI may change workflows in the future, and how it could upend user navigation as we know it. Customers aren’t looking for AI chatbots, Jason says. They’re demanding much higher value processes like cybersecurity data and incident analysis. Product designers need to be ready for this future now.

Lance and Jason, who are both musicians, wrap up the conversation talking about the intersection between music, technology, creativity, and more.  

Episode Highlights:

• How Cisco integrates design into its product development process through triad teams: product management, engineering, and design
• Jason reports that clients are saying they want more than chatbots from AI
• Why the traditional concept of product navigation might be tossed out the window with AI advancements

Resources:

• Listen to part 1 of the discussion
• Connect with Jason Cyr on LinkedIn
• Connect with Lance Mohring on LinkedIn 
• Check out Jason’s blogs on Medium
• Read “About Face: The Essentials of User Interface Design” by Alan Cooper

Produced by NOVA Media

Jason walks us through the market and organizational context that shapes Cisco’s unified product design process, which frequently involves incorporating new products to the overall product mix in the wake of an acquisition. He then gives some specific details on how product design can improve cybersecurity by preventing everyday configuration errors, while also anticipating zero-day vulnerabilities.

Jason outlines the Cisco product, design, and engineering team’s unique GOAT process, which stands for Give Outcomes A Try and is influenced by Josh Seiden’s book Outcomes Over Output. The GOAT process allows product managers, engineers, and designers to identify and align on end-user outcomes before the iterative development process even begins.

Our conversation is so meaty we had to break it up into two parts. Be sure to stay tuned for Part 2 next week, where we’ll dive into how Jason anticipates AI will impact product design in the near future and much more.

Episode Highlights:

• A firsthand account of the modern history of cybersecurity product design
• Jason explains how product design can reduce cyberattacks
• The story of how the Cisco team created their GOAT process and the impact it has had

Resources:

• Connect with Jason Cyr on LinkedIn
• Connect with Lance Mohring on LinkedIn 
• Check out Jason’s blogs on Medium
• Read “Outcomes Over Output” by Josh Seiden
• Listen to Ep. 197 of The Innovation Engine: How to Drive Outcomes Over Outputs, with Josh Seiden

Produced by NOVA Media

We cover three main topic areas that will be vital for healthcare leaders to understand the implications of with regards to Generative AI: accuracy, cost, and privacy.

Pankaj Chawla, 3Pillar’s Chief Innovation Officer, and David Evans, 3Pillar’s Director of Global Innovation, join the show to talk with 3Pillar's Healthcare Industry Lead Steve Rowe to give listeners and healthcare leaders a look at how they can and should harness GenAI to be more efficient and effective.

We cover topics including retrieval-augmented generation (RAG), data engineering and databases, workflows, Kubernetes, and self-provisioned GPUs, and separate cloud instances.

Episode Highlights:

• 00:00 - Intro to GenAI in Healthcare
• 1:53 - Why hallucinations happen
• 3:56 - Preventing hallucinations
• 11:01 - Cost concerns
• 13:37 - Keeping GenAI cost effective
• 19:25 - Data + privacy concerns
• 21:07 - Protecting data
• 25:30 - Data architecture for GenAI

Resources:

• Read 3Pillar’s white paper: “How Can You Keep Your AI Costs From Spiraling Out of Control?”
• Read about the internal chatbot that JPMorgan Chase developed for employees
• Learn more about 3Pillar’s GenAI Strategy 
• Email Steve Rowe: steve.rowe@3pillarglobal.com
• Email Pankaj Chawla: pankaj.chawla@3pillarglobal.com
• Email David Evans: david.evans@3pillarglobal.com

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Our guest today, Zachary Kelly, talks with 3Pillar healthcare industry lead Steve Rowe about what FinTech innovations can do to help physicians and private healthcare practices close that gap. 

Zachary is the Head of Growth for Chello, a credit line product from Oriental Bank that serves small-to-medium sized healthcare businesses. He explains how their market research showed that healthcare SMBs were facing two main pain points: not having a clear picture of their cash flow, and trouble getting timely access to lines of credit.

We then dive into the solutions. We discuss how Chello is bringing the robust use of APIs over from the financial world and integrating it into the healthcare ecosystem. We also discuss how Chello can directly tap into data about claims approval to better underwrite cash injections for practices.

If you currently run a healthcare SMB or have hopes of one day starting an independent practice, this episode will get you excited about the brighter future ahead.

Episode Highlights

• Market research findings on the FinTech needs of healthcare SMBs
• Developing a tech stack to provide a clearer view of cash flow for practices
• How using claims data can lead to better underwriting quick cash injections for independent physicians

Resources

• Learn more at chello.bank
• Connect with Zachary Kelly on LinkedIn
• Follow Zachary Kelly on Twitter
• Connect with Steve Rowe on LinkedIn
• Read Steve's latest blog posts for 3Pillar

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Composability and composable business products are a foundational architecture approach, in which companies are essentially creating modular building blocks of software that can then be quickly assembled into internal and external products. They discuss its lengthy list of business benefits: innovation, agility, operational excellence, accelerated business outcomes, and more.

But before you jump on the composable products bandwagon, they warn, you need to keep a few things in mind. First, mature companies with multiple products are typically the ones that can fully benefit from this approach. Second, business outcomes should lead the process–don’t just produce the next shiny product because composability makes it easier to do so.

Take a listen for a full, well-rounded conversation about composable business products to find out if they’re right for your organization.

Episode Highlights

• A breakdown of what composable business products are — essentially building blocks of software that can be quickly assembled into products, services, or experiences and, importantly, reused in the future 
• Find out how large and mature a company should be to consider composable business products
• Understand how composability translates into company culture, enabling innovation at scale and accelerating software development cycles

Resources

• Connect with Pankaj Chawla on LinkedIn
• Connect with Bernie Doone on LinkedIn
• Connect with Scott Young on LinkedIn
• Connect with Rich Waller on LinkedIn

Produced by NOVA Media

3Pillar’s Healthcare Industry Leader, Steve Rowe, hosts this episode and talks with Andrew Sullivan, Industry Partner at Unqork. Unqork is a codeless platform for application building that was founded to help companies eliminate the technical debt that accrues any time companies introduce code-based solutions into their technology stack.

Andrew walks us through a few of the challenges commonly seen in the healthcare vertical, including prior authorization systems still being ruled by COBOL and other difficult-to-maintain legacy technologies, client portals that don’t meet customer expectations in 2024, and poorly customized and integrated off-the-shelf SaaS products.

Then, Andrew and Steve dive into how Unqork solves these problems. Unqork is a codeless platform for application building that provides users with an easy, modular, drag-and-drop solution for application development. It enables batch processing, mainframe database connections, and APIs to tie systems together, orchestrate data, and put everything users need in a single application. It comes with a library of components that can be easily selected, visually rendered for review by non-tech folks, and then quickly up and running. 

Steve’s conversation with Andrew will resonate with just about any healthcare executive. 3Pillar is an Unqork partner; if listeners are interested in exploring how to use Unqork to explore some of the topic areas covered in this episode, please feel free to reach out to Steve or Andrew!

Resources:

• Learn more at Unqork.com
• Connect with Steve Rowe on LinkedIn
• Connect with Andrew Sullivan on LinkedIn 

Produced by NOVA Media

Driving innovation in the healthcare space has traditionally been a challenge to say the least. The good news? Many of the challenges that have stood in the way of unlocking healthcare innovation in the past are now fading into the background. VP of Client Success Carl Rudow and our healthcare industry lead, Steve Rowe, unpack why we may well be entering a golden age of innovation in healthcare on the latest episode of The Innovation Engine. 

The reasons why healthcare organizations have been slower to innovate than companies in many other industries are many. Root causes include a dearth of incentives for payers and providers to innovate on their services, an inability to attract engineering and product expertise to the space, and increasingly ossified systems that increase tech debt and hamper innovation. 

Recent years, however, have seen a number of positive shifts in the healthcare landscape. These shifts include the emergence of low-code/no-code platforms for application development, the maturation of offerings in the RPA space, and more recently, in areas like generative AI, Vision AI, and machine learning. Each of these trends should give healthcare leaders hope that the industry in general is moving beyond more conversations around healthcare strategy.

Episode Highlights

• The healthcare industry faces challenges in driving innovation due to bad incentives, lack of engineering and product resources, and difficulties in implementing new systems and integrating data.
• Low code and no code tools are emerging as solutions that empower healthcare organizations to build high-quality custom apps and workflows, enabling engineers to be more productive and improving user experiences.
• Investing in good user experience design and product strategy for internal applications can lead to strong ROI and better serve patients and members.
• Innovation in healthcare requires innovative solutions to overcome the barriers and challenges in the industry. Emerging tools like robotic process automation (RPA) and AI have the potential to transform healthcare organizations by automating manual processes and improving decision-making.
• The ultimate goal of healthcare innovation is to provide better care and improve patient outcomes, and technology plays a vital role in achieving this.
• Healthcare organizations need to embrace these emerging tools and invest in the necessary infrastructure and talent to fully leverage their potential.

Resources

• Check out the 3Pillar blog
• Connect with Steve Rowe on LinkedIn
• Connect with Carl Rudow on LinkedIn

Produced by NOVA Media

The trio discusses some of the key trends they saw shaping the FinServ space in 2023, including the evolution of consumer behavior toward a cashless (and sometimes even cardless) society, and examining how data and personalization are revolutionizing customer experiences.

Looking ahead to 2024, we predict further enhancements in customer and employee experiences, driven by evolving AI applications and data analytics. We stress the importance of ethical AI deployment and data use in a globalized landscape and the strategic decisions between buying or building solutions.

Tune in to this robust conversation as we navigate through these exciting developments and lay out a roadmap for the future of financial services.

Episode Highlights:

• The transition to a cashless economy and its impact on financial services.
• Data-driven personalization as a key to enhancing customer experiences.
• The crucial role of talent in driving innovation in financial services.
• Prospects for AI and data analytics in shaping the future of the industry.
• The balance between innovation, security, and trust in financial services.

Resources:

• Connect with Rob Murray on LinkedIn
• Connect with Jennifer Mun on LinkedIn
• Connect with Albert Thibault on LinkedIn

Produced by NOVA Media

Arjun brings to light the importance of aligning product features with market needs and ensuring these are effectively communicated to customer-facing teams. He shares valuable insights from his experiences at ZoomInfo, emphasizing the evolution of product management and the pivotal role of product demos. Listeners will gain an understanding of how to empower teams for effective product demonstrations and the significance of setting clear goals for feature adoption.

Join us as we explore Arjun's unique approach to product management at his new venture, Docket, where customer discovery and collaboration are key. His perspective on media consumption and engaging with industry experts offers a glimpse into the mind of a true innovator.

Don't miss this opportunity to learn from Arjun's expertise and understand the nuances of bringing a product to market successfully. Tune in for a masterclass in product management strategy and execution.

Episode Highlights:

• Exploring the concept of Go-To-Market First Product Management (GTM First Product Management) and its importance 
• Arjun's experience at ZoomInfo and how it highlights the alignment of product features with market needs
• The evolving role of product management, shifting from holistic approaches to more specific tasks
• Importance and strategies for effective product demos, including the use of synthetic data and maintaining separate demo environments
• Setting and managing goals for feature adoption, with different expectations for different company sizes and markets

Resources:

• Sign up to learn more about docketai.com
• Connect with Arjun on LinkedIn

Produced by NOVA Media

David and host Scott Varho explore the profound influence of human psychology on the acceptance and adoption of change. Why do people love the idea of innovation but dread the concept of change? David presents insightful real-world examples, highlighting the necessity of understanding the human element for successful innovation.

As the discussion unfolds, listeners will be intrigued by the power of subtle shifts in approach, like shifting change management or marketing strategies to foster self-persuasion. It's an enlightening conversation that delves into the intricacies of introducing change, managing resistance, and ensuring that innovations don't just shine but also find their rightful place in the market.

Tune in to discover the hidden challenges that await new ideas and how to navigate them successfully.

Episode Highlights:

• The challenges faced by promising innovations and the nuances of "friction theory," including the four types of friction
• The significance of empathy in product development and the limitations of traditional marketing personas
• Real-world examples of subtle marketing techniques that can influence consumer perception

Resources:

• Learn more at davidschonthal.com
• Read: The Human Element by Loran Nordgren and David Schonthal
• Connect with David on LinkedIn

Produced by NOVA Media

Rob and Scott Varho dive deep into what it takes to successfully drive innovation in a tightly regulated industry like Financial Services, where many organizations feel handcuffed by the legacy software and systems that power their customer experiences. In this episode, we explore the myriad of opportunities and challenges that the rapidly evolving banking, insurance and broader Financial Services sector presents, and how institutions are navigating this ever-changing landscape.

Throughout the conversation, Rob sheds light on the pivotal role of innovation in shaping the future of banking. From the adoption of groundbreaking technologies like blockchain and artificial intelligence to strategic partnerships between traditional banks and FinTech startups, Rob provides a comprehensive overview of the forces driving change in the industry. He emphasizes the significance of customer-centricity and how banks are leveraging data, analytics, and technology to enhance user experience and meet the rising expectations of consumers in the digital age.

In addition to his work at 3Pillar, Rob has extensive experience in leading digital transformation for renowned banks such as Wells Fargo and Bank of America, and he recently co-hosted our episode on Innovation by Design, which featured a conversation with JPMorgan Chase’s Chief Design Officer, Sam Yen. 

Tune in to this episode for a deep dive into the state of innovation in Financial Services, where Rob offers valuable insights, discusses future trends, and shares his vision for a more connected and customer-focused banking experience.

Episode Highlights:

• Rob delves into the significance of innovation in the financial sector, discussing how it shapes competitiveness and meets the ever-evolving expectations of customers in the digital age.
• The potential and challenges of blockchain technology, highlighting their impact on trust distribution and the financial industry’s future.
• The shift towards a customer-centric approach in banking.
• The hurdles of digital transformation, including regulatory compliance, cybersecurity threats, and the integration of emerging technologies into legacy systems.
• Future trends and developments in banking, focusing on the integration of new technologies and the emergence of customer-focused business models.

Resources:

• Connect with Rob Murray on LinkedIn
• Read: "The Product Mindset" by David H. DeWolf and Jessica S. Hall
• Read: "Amp It Up" by Frank Slootman

Produced by NOVA Media

Matt's rich background showcases a blend of partnerships with leading tech entities, his impactful journeys at Colego and Gartner, and a pivotal role in Gartner's acquisition of CEB. At Three Pillars, the term "tech company" goes beyond the traditional. Whether it's cybersecurity or even a home relocation firm, if there's a significant digital or electronics-based product or service, you're in the tech space.

This episode provides a holistic view of the opportunities driven by data and AI, the challenges of security, and the ever-present need to innovate. Dive into Matt's perspective on the importance of talent, the essence of agility, and the dual power of quantitative and qualitative data. Matt also highlights the intriguing world of water technology and shares book recommendations that have influenced his career.

Tune in to understand the nuances of today's tech world, where the lines are blurred, the stakes are high, and innovation is at the heart of success.

Resources:

• Connect with Matt on LinkedIn

Produced by NOVA Media

In David's latest book, The Digital Transformation Roadmap, he outlines the Five Steps for Digital Transformation:

1. Define a Shared Vision: This involves crafting a vision unique to the organization. It should be more specific than just wanting to "go digital" and should be commonly understood by everyone in the company.

2. Pick the Problems that Matter Most: Prioritize key issues and be willing to say no to less important opportunities.

3. Validating New Ventures: Shift from traditional planning-focused models to iterative processes that allow for continuous learning and adaptation.

4. Managing Growth at Scale: Adopt different management or governance models that can work across multiple teams and cater to different strategic opportunities.

5. Growing Technology, Talent, and Culture: Identify gaps in technology infrastructure, talent, and company culture, and address these.

The process is cyclical, not linear, and the steps should be revisited regularly for continuous adaptation and improvement.

Tune in for an insightful journey into the heart of digital transformation with one of the foremost thought leaders in the field. Don't miss David's deep insights, actionable strategies, and a fresh perspective on a topic that's reshaping the global business landscape.

Resources:

• Learn more at davidrogers.digital

• Read "The Digital Transformation Roadmap" by David Rogers

• Connect with David Rogers on LinkedIn

• Read "Marketing Myopia" by Theodore Levitt

Produced by NOVA Media

At its core, Information Services revolves around B2B companies whose assets lie predominantly in insights and value-added services. These entities play the crucial role of transforming data into insights and content, combining proprietary, third-party, and publicly available data. Companies like Bloomberg Industry Group and Cox Automotive are stellar examples of Information Services companies that have evolved into digital powerhouses, now offering tools and insights right when their customers need them most.

Throughout the conversation, we uncover key developments and trends in the Information Services sector. From building a common data platform to leveraging metadata for intuitive search, and from creating exceptional user experiences to the importance of research insights — we touch on a number of facets that are reshaping the industry.

Bernie brings a fresh perspective to product development that is sure to broaden your own understanding of what it means to innovate. Join us for this in-depth exploration and garner insights into the ever-evolving world of Information Services, the fascinating intersections with technology and AI, and why this industry can serve as an inspiration for sectors far and wide.

Resources:

• Connect with Bernie on LinkedIn

• Read The Product Mindset by David H. DeWolf and Jessica S. Hall

• Read The Infinite Game by Simon Sinek

• Read Enduring Ideas: The three horizons of growth from McKinsey & Company

Produced by NOVA Media

In this conversation, Eisha highlights the importance of setting clear goals to inform your productization approach, treating productization as a portfolio, and overcoming the fear of productization.

Listen in as Eisha and host Scott Varho unpack the essentials of a product-friendly culture, highlighting five levers: vision, organizational structure, governance, talent, and people-related practices. Finally, Eisha introduces us to the 'four horsemen of productization': Knowing, Perfectionism, Scarcity thinking, and Individual heroics. She breaks down this daunting task into something surmountable that anyone in a services organization can’t afford to miss.

Resources

• Learn more about Vecteris at vecteris.com
• Connect with Eisha on LinkedIn: linkedin.com/in/eishaarmstrong
• Read Eisha's books: "Fearless: How to Transform a Services Culture and Successfully Productize" and  "Productize: The Ultimate Guide to Turning Professional Services into Scalable Products"

Learn more and get the full show notes at: 3PillarGlobal.com

Produced by Nova Media

We kick off the episode by diving into Sam's guiding principles for leading teams and prioritizing work in a financial institution of JPMorgan Chase's scale. He stresses the importance of being customer or client-centered, maintaining effective communication, ensuring a deep understanding of end-to-end experiences in product delivery, and keeping the bigger picture in mind while fostering a culture of quick learning and iteration.

Sam shares his insights on the power of design in crafting user experiences that are intuitive, delightful, and even "forgettable" in terms of ease of use. We discuss the challenges and constraints of fostering innovation in a large financial institution and how the constraints by which financial services companies are bound can, perhaps counterintuitively, lead to more focused solutions. We also cover Sam's previous work at SAP and the four phases of scaling innovation in large organizations he uncovered with Janaki Kumar and Baba Shiv. The four phases Sam details on the innovation journey run from the "lonely soldier phase" all the way through to a fully scaled culture of innovation.

Episode Highlights

• Why the role of design includes but also extends well beyond delivering a delightful and intuitive user experience
• The concept of thinking of risk as a line of boxes that gets increasingly larger over time, and the process of de-risking ideas incrementally as they scale
• Why innovation requires excelling at both creativity AND execution; you don’t get to pick just one
• Sam shares why the emphasis that’s often placed on creative problem solving would be even more productive if it were instead placed on creative problem finding
• The value of diverse teams in delivering innovative solutions and the difference between constructive tension and destructive tension

About Sam Yen

Sam Yen is an acclaimed design leader who has had an exceptional career trajectory. Prior to his role as Chief Innovation Officer for Commercial Banking at JPMorgan Chase, he served as Managing Director for SAP Silicon Valley and was SAP's first Chief Design Officer. At SAP, Sam led their Design Thinking practice both internally and for customers. Sam offers a valuable perspective on integrating design principles at the highest levels of corporate decision-making and scaling innovation throughout large organizations.

Resources

• Connect with Sam Yen on LinkedIn
• Read one of Sam’s recent interviews for more on the 4 phases of innovation
• Learn more about how JPMorgan Chase Commercial Bank is banking the innovation economy
• Read volume 1 of “Payments Unbound,” a partnership between JPMorgan and Wired on the future of digital cash and more
• Read volume 2 of “Payments Unbound,” which focuses on the future of commerce  

Learn more and get the full show notes at: 3PillarGlobal.com

Produced by Nova Media

Resources:

• Learn more about Paul and his work at PaulCobban.com
• Connect with Paul on LinkedIn
• Read:  Eat, Sleep, Innovate by Scott Anthony, Paul Cobban, Natalie Painchaud, and Andy Parker
• View the full webinar here: 3pillarglobal.com/insights/learn-from-paul-cobban
• Learn more and get the full show notes at: 3PillarGlobal.com

Produced by Nova Media

Pie Insurance is a venture-backed insurtech startup, having raised over $600 million in funding since its inception in 2017. Kevin, who has been with Pie Insurance from the very start, is now responsible for all B2B, B2C, and enterprise digital interfaces. Prior to Pie, Kevin held senior product design roles at companies such as RapidFinance, part of the Quicken Loans Family of Companies, and GEICO. His experience across small, medium, and enterprise-sized companies gives him a unique perspective on the Agile Thinking challenges that occur in different business environments.

In this episode, Kevin shares his insights on building a culture of Agile Thinking. He emphasizes the "think big, start small, learn fast" mentality and the importance of focusing on outcomes over outputs. He stresses that the role UX can play in developing an Agile Thinking culture extends far beyond wireframes and pixels and reaches into areas like user research and deeply understanding quantitative metrics. Kevin also discusses the value of failure and learning, the power of trust in product development, and the need for a user-centric approach in product design.

Whether you're a product leader looking to shift your team's focus towards Agile Thinking or a UX designer eager to make a bigger impact, this episode is packed with practical insights and actionable advice.

Resources:

• Connect with Kevin on LinkedIn

• Learn more about Pie Insurance at pieinsurance.com

• Read "Don't Make Me Think" by Steve Krug

Learn more and get the full show notes at: 3PillarGlobal.com

Produced by Nova Media

Listen to the full conversation to hear about the importance of understanding users and their needs, the role of execution and the necessity of pivoting or persevering based on user feedback, and various tools and techniques for user research and testing. We also discuss the challenges of communicating with stakeholders, creating safe spaces for unbiased research, and the benefits of using low-fidelity prototypes in the early stages of development. Don't miss this engaging discussion packed with practical knowledge and valuable insights for product developers at any stage of their innovation journey.

Resources:

• View the webinar slides and resources: On-Demand Webinar
• Key takeaways from the webinar: How to Test the Commercial Viability of an Idea
• Connect with Michael Rabjohns on LinkedIn
• Connect with Steven Cooper on LinkedIn
• Connect with Scott Varho on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

Produced by Nova Media

Our guest, Josh Seiden, is a designer, strategy consultant, and author of the book Outcomes Over Output: Why customer behavior is the key metric for business success. He spent two years working on a stock trading app that never shipped, which taught him the importance of putting products in users’ hands  “unreasonably early.” 

Josh presents three “magic questions” to help product teams focus on outcomes and introduces a new behavioral model that suggests teams should focus on changes in user behavior that create business value. He explains the importance of telling a specific story about the user journey, highlighting key moments that make a difference, and building a shared perspective and understanding to make collaborative prioritization decisions.

Finally, Josh discusses the benefits of outcomes-based roadmaps, providing context for why the team is doing something and outlining traditional roadmap content, questions, and risks.

Resources:

• Learn more at JoshuaSeiden.com
• Connect with Josh on LinkedIn
• Follow Josh on Twitter: @jseiden
• Read: Outcomes Over Output by Joshua Seiden
• Read Josh’s recommended business book: Good Strategy, Bad Strategy by Richard Rumelt
• Read Josh’s recommended book on writing, which he cites as an inherently creative process akin to product development: Writing Down the Bones by Natalie Goldberg

Learn more and get the full show notes at: 3PillarGlobal.com

Produced by Nova Media

Teresa’s expertise has helped product teams move away from simply focusing on Agile execution and how they build products towards a more holistic approach to product development where teams place an equal focus on making sure what they build delivers value to the customer and the business. 

We dive deep into the key concepts of Teresa's book, Continuous Discovery Habits, in which she introduces a framework for product teams to think about customer discovery. We explore the importance of an outcome mindset, getting good at interviewing to discover unmet customer needs, pain points, and desires, and assumption testing to help evaluate solutions.

Episode Highlights:

• How product teams can learn to focus on executing on the right things, not just executing in the right way

• The most vital habits that teams should employ for continuous discovery

• Why following Teresa’s collaborative “product trio” model, where a Product Manager, Design Lead, and Tech Lead all work closely together from the start, leads to far less waste than the traditional product development model and process  

• How embracing the creative tension of bringing multiple disciplines together yields better results than the top-down style of decision-making prevalent in many organizations

• The 2 different kinds of product instrumentation — optimization and value creation — and examples of both

• Which companies are positive examples of continuous discovery in action (hint: not many!)

Resources:

• Learn more at ProductTalk.org

• Follow Teresa on Twitter: @ttorres

• Connect with Teresa on LinkedIn: linkedin.com/in/teresatorres

• Read: Continuous Discovery Habits by Teresa Torres

Learn more and get the full show notes at: 3PillarGlobal.com

We also discuss how to structure product teams to maximize effectiveness, how to hold product teams accountable, and the altitude you need to speak at to handle executive and investor expectations. The key point is that product teams provide the most value when they’re solving complex problems and figuring out how to drive outcomes, not merely following orders. We also discuss how to identify missionaries versus mercenaries, with the key difference being that missionaries identify with the project and take ownership of the outcome. 

Tune in to the full conversation to hear how teams can balance the immediate needs of the business with the long-term product vision, the importance of taking ownership of things outside of your control, and why empowered product teams are passionate about solving problems.

This is a follow-on to the first half of our conversation, in which Marty and Scott Varho discussed why a roadmap focused on outcomes yields far better results than one based on solutions, the importance of clearly communicating and exhibiting an appealing product vision, and the critical inquiry that a strong product vision must address directly.

Resources

• Listen to part 1 of our discussion with Marty Cagan
• Learn more at svpg.com
• Read Empowered: Ordinary People, Extraordinary Products
• Read Inspired: How to Create Tech Products Customers Love
• Connect with Marty on LinkedIn
• Follow Marty on Twitter 

Learn more and get the full show notes at: 3PillarGlobal.com

Marty Cagan joins us to discuss the many ways empowered product teams can drive value and growth for companies if only they're allowed to. Marty is a renowned product leader, founder, and partner at the Silicon Valley Product Group. He's the author of two influential books, Empowered: Ordinary People, Extraordinary Products and Inspired: How to Create Tech Products Customers Love.

Marty has been a prominent figure in Silicon Valley for years, having previously worked at eBay, Netscape, and Hewlett-Packard. Over the past two decades as the founder of Silicon Valley Product Group, Marty has provided consultancy for several significant technology products and established himself as a leading advocate for building customer-centric, product-focused organizations.

Resources:

• Learn more at svpg.com

• See examples of product visions for companies like Airbnb, Apple, Asana, Dropbox, Hubspot, and SpaceX on the SVPG site

• Read Empowered

• Read Inspired

• Connect with Marty Cagan on LinkedIn

• Follow Marty Cagan on Twitter

Learn more and get the full show notes on the 3Pillar website

Inflection points are moments of significant change for a business, industry, or market. They feature prominently in Dr. Rita Gunther McGrath's latest book, Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen. 

Dr. McGrath discusses how to identify and navigate these inflection points in business — so you can position yourself and your organization for success in the age of disruption.

Tune in to the full conversation to hear how to spot inflection points before they happen, how to keep innovating without putting yourself or your business at catastrophic risk, and find out what happens when we let AI take over the interview and ask some questions.

Dr. Rita Gunther McGrath is a leading authority on strategic innovation and growth. She is a professor at Columbia Business School, a globally recognized thought leader, and the author of several best-selling books.

Resources:

• Learn more at ritamcgrath.com
• Read Seeing Around Corners
• Connect with Dr. McGrath on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

• What SXSW EDU is and what it strives to achieve
• The origin story of How SXSW EDU began and how it is continuing to grow and evolve
• How Ron and his partners decided to make alterations and improvements to the event as it grows
• The rise of education technology and how it has continued to evolve since Ron’s days selling educational material on laser video discs 
• What’s is coming up in SXSW EDU 2023
• Opening up the discussion around mental health in education

Resources:

• Learn more at sxswedu.com
• Connect with Ronald Reed on LinkedIn
• Follow SXSW EDU on Twitter

Learn more and get the full show notes at: 3PillarGlobal.com

On this episode, Scott Varho and Bernie Doone talk with Mariannne about building a culture where rapid innovation and living on the cutting-edge of technology are the norm.

Episode Highlights:

• What Marianne’s role at Cox as Chief Product Officer entails (01:13)
• What makes up Cox’s $8 billion dollar product portfolio (9:20)
• Running an Agile culture across 700 Scrum teams (13:20)
• Insights from running the five patterns of Agile (18:47)
• How composability informs what products to launch (24:00)
• Leveraging data to drive value (28:03)
• How Cox Automotive uses AI for growth (32:31)
• Speed round, which covers Marianne’s boat, what to look for in new hires, and the most impactful business or tech book she’s ever read (33:31)

Resources:

• Learn more at coxautoinc.com
• Follow Marianne Johnson on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

Tune in to the full conversation to hear how Shutterstock is making the leap from project to product, what a value stream is and how to manage it within a company, and why using a body of metrics is vital to drive decision-making during digital transformation.

Resources:

• Connect with Sejal on LinkedIn
• Read: Accelerate: Building and Scaling High Performing Technology Organizations by Nicole Forsgren, PhD, Jez Humble, and Gene Kim
• Read: Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework by Mik Kersten
• Read: Sooner Safer Happier: Antipatterns and Patterns for Business Agility by Jonathan Smart
• If you have any feedback about the podcast or guests you’d like to hear interviewed, send your suggestions to info@3pillarglobal.com.

Learn more and get the full show notes at: 3PillarGlobal.com

Resources:

• Learn more at Optum.com
• Connect with Cory on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

Episode Highlights:

• Jess discusses her role at CoStar Group, a new addition to the S&P 500 that provides a number of data-related digital products to customers mostly in commercial real estate (1:46) 
• The three characteristics of a digital product and the three guiding principles of success that make up The Product Mindset (08:35)
• How Jess’ personal experience with The Product Mindset at CoStar Group has shifted her perspective (12:24)
• Changing the conversation from what are we doing? to why are we doing it? (21:10)
• Connecting the dots between a digital product and the company’s success (27:28)
• The continual decision-making process (29:31)
• Leveraging insight to see beyond what is being said (44:07)

Resources:

• Learn more about The Product Mindset at productmindset.com
• Buy The Product Mindset on Amazon
• Visit Jessica’s LinkedIn Page: https://www.linkedin.com/in/jessicashall 
• Visit David’s LinkedIn Page: https://www.linkedin.com/in/ddewolf
• Learn more about Upstream: The Quest to Solve Problems Before They Happen, by Dan Heath
• Learn more about Accelerate: Building and Scaling High Performing Technology Organizations, by Dr. Nicole Forsgren 

Learn more and get the full show notes at: 3PillarGlobal.com

Resources:

• Learn more at bloombergindustry.com
• Visit Josh’s LinkedIn profile: linkedin.com/in/josheastright

Learn more and get the full show notes at: 3PillarGlobal.com

Episode Highlights:

• [01:09] The origins of Bloomberg Industry Group and who they serve
• [04:45] Solving for your customers’ needs begins with the onboarding process, and understanding that technology buyers and users are often different audiences
• [07:42] Transitioning from traditional publishing to digital product innovation
• [17:50] How Bloomberg Industry Group drives innovation at a high level
• [20:52] Leveraging 90 years of history to create a business advantage
• [22:51] Providing answers at your customers’ point of need
• [27:33] The rate of digital adoption and how the pandemic impacted it
• [31:33] The struggles that come with using AI and machine learning

Resources:

• Learn more at nationaljournal.com
• Connect with Kevin on LinkedIn  

Learn more and get the full show notes at: 3PillarGlobal.com

Resources:

• Learn more about After Steve on Amazon
• Read Tripp’s articles in The New York Times
• Read Tripp’s articles in The Wall Street Journal 
• Visit Tripp’s LinkedIn profile: linkedin.com/in/trippmickle

Learn more and get the full show notes at: 3PillarGlobal.com

Ben Chodor is the president of Notified and host of the Insights with Ben Chodor podcast. He’s been guiding corporations as they adapt to the rapidly accelerating digital landscape forced onto them by the pandemic. He promotes how organizations can create engaging online experiences as the co-author of “Transitioning to Virtual and Hybrid Events.” And that’s our topic for the day; how companies can make the most of their forced innovations before higher expectations become the norm. Tune in.

Resources:

• Listen: Insights with Ben Chodor
• Read: Transitioning to Virtual and Hybrid Events

Learn more and get the full show notes at: 3PillarGlobal.com

Yun shares what companies can expect going through digital transformation, some of the hurdles that hold businesses back, and ensuring that the cloud future is safe, secure, and reliable.

Resources:

• Yun Freund on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

Do you wish there was an easy way to access data and see insights into what it means all in one go? That’s one of Ian’s main roles along with keeping track of the market and its trends. When it comes to innovation, you have to know exactly where you are before you can decide where you want to go and how you want to get there. 

Equifax provides marketing solutions to help businesses achieve more targeted, meaningful interactions across the customer journey. They believe that understanding household economics is critical to marketing success, and that’s where a Chief Insights Officer comes in. 

Listen for a more thorough explanation of Ian’s role along with his view of the state of the market, and even his takes on things like getting the work/life balance right and handling imposter syndrome. 

Resources:

• Ian Wright on LinkedIn
• Equifax

Learn more and get the full show notes at: 3PillarGlobal.com

Making up our panel are Scott Varho (Vice President of Product Development), Margaret Irons (Vice President of Global Marketing and Communications), Jamie Whitacre (Chief People Officer), and Kim Mirazimi (Senior Vice President of the Commercial Services Portfolio).

Between them, you couldn’t ask for a more qualified group to explore where we’re headed. First, we look at the takeaways that leaders need to be aware of when it comes to product design and development. Then, we move into the three major differentiators of 3Pillar. 

Other topics include working from home, how to get messaging effectively out into the marketplace, data collection, and the increasingly digital landscape businesses and their leaders must traverse on the way to employee wellness. 

Resources:

• Scott Varho on LinkedIn
• Margaret Irons on LinkedIn
• Jamie Whitacre on LinkedIn
• Kim Mirazimi on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

Financial education isn’t a new concept, but it’s only now that it’s finally starting to gain traction as a legitimate avenue for businesses to explore for their employees – in part thanks to the work of people like Whitney Queen and mindful financial brands like Mentoro.

President of Mentoro, a turn-key financial wellness service provider, Whitney explains that the firm’s aim is to empower employees to focus on their financial journeys and, in turn, create a happier, more productive workplace for everyone.

Our conversation covers financial literacy shortcomings we see on a day-to-day basis, actions that individual companies and organizations can take to cultivate financial wellness within their workforce, and the tangible benefits they’re likely to see by doing so. 

Resources:

• Mentoro
• Whitney on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

We’re sitting down with a dynamic woman leading a dynamic company doing incredibly relevant work in the tech space, Jennifer Bisceglie. She’s the founder and CEO of Interos, a supply chain management company that developed powerful artificial intelligence tools which empower companies to quickly identify and respond to rapid changes in their supply chains. Instead of endless spreadsheets, Interos provides clients with a live, global visualization of their supply chains, making it that much easier to protect and improve them.

We get her perspective on everything from modern logistical challenges, to what makes a successful leader, to women in technology. We also discuss Interos’ recent successful funding event where they raised $100 million in investments.

Resources:

• interos.ai
• LinkedIn: linkedin.com/in/jennifer-bisceglie-3328b2

Learn more and get the full show notes at: 3PillarGlobal.com

Bob Moesta is a one-man innovation engine. He’s the principal architect of the jobs-to-be-done theory along with Harvard Business School professor Clayton Christensen. He’s Founder, President, and CEO of the Rewired Group, a consulting firm dedicated to helping companies innovate better, cheaper, and faster. They’ve done so for over 3,500 products and services across countless industries.

We speak about the challenges he faces in helping companies rethink how they do business, and his new book, Demand-Side Sales.

Resources:

• LinkedIn: linkedin.com/in/bobmoesta
• Read: Demand-Side Sales

Learn more and get the full show notes at: 3PillarGlobal.com

Joanne Joliet is currently Head of Worldwide Fashion and Apparel at Amazon Web Services and has had a long career in research and analytics in the retail industry. Previously, she was senior research director in retail at Gartner and has led digital innovation in executive roles at Belk and Family Dollar Stores, Inc.

She shares her take on how retail has digitally transformed, how the COVID pandemic affected that transformation, and where we go from here.

Resources:

• linkedin.com/in/joanne-joliet-8b3815

Learn more and get the full show notes at: 3PillarGlobal.com

With the shift to digital comes the opportunity to craft better storytelling and customer experiences. So what do we do to win customers in a digital age?

Howard Tiersky provides perspectives on the digital media landscape and the critical role that unique content plays in driving audience engagement today. He’s started internet, intranet, and other digital media pages for his previous companies, including Ernst & Young and Capgemini. He’s also the author of Winning Digital Customers: The Antidote to Irrelevance.

We’re going to discuss the benefits of democratized storytelling, how to speak to your customers and make them fall in love with your brand, and what’s holding you back from changing at the rate of your customer.

Resources:

• from.digital/howard-tiersky
• Read: Winning Digital Customers: The Antidote to Irrelevance
• LinkedIn: linkedin.com/in/tiersky

Learn more and get the full show notes at: 3PillarGlobal.com

Edwin Wong provides a unique perspective on the media landscape. He’s led research and data-driven B2B strategies for various companies over the past 20 years, working with the likes of Pinterest, Yahoo!, Buzzfeed, Nielsen, and now Vox Media as their Senior Vice President of Insights & Innovation. He helps their advertising partners understand the value proposition of Vox Media, what’s happening in society, and why consumers behave in the way that they do.

We explore the ways in which media companies have remained relevant over the past year, and how brands are leveraging those communication channels to reach their customers in new and innovative ways.

Resources:

• linkedin.com/in/edwinhwong

Learn more and get the full show notes at: 3PillarGlobal.com

Monica Caldas has spent much of her career creating digital solutions and influencing innovation at one of the world’s largest companies, GE. In her role as global CIO for GE Transportation, she’s helped drive how the transportation industry uses data and digital services to grow revenue. Now, she’s helping shape the future of insurance as EVP and Chief Information Officer, Global Retail Markets at Liberty Mutual.

She talks about what digital transformation means to her, how Liberty Mutual is trying to change customers’ relationships with insurance, and the role of AI in digital transformation.

Resources:

• linkedin.com/in/monicacaldas

Learn more and get the full show notes at: 3PillarGlobal.com

Eileen Mahoney has been leading digital innovation in the retail industry for decades. She’s the Chief Information Officer at PVH, the parent company of household brand names such as Tommy Hilfiger, Calvin Klein, IZOD, Geoffrey Beene, and more.

Eileen shares her perspective on the many shifts in retail technology, not just in the last year, but over the span of her career.

Resources:

• linkedin.com/in/eileen-mahoney-b02b86

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us is Sheila Jordan, Chief Digital Technology Officer at Honeywell. She is an IT executive who excels at solving complex business problems. She understands how technology can add value to a business, and how it can define the IT vision and strategy that leads teams to a successful execution. With this approach, she considers herself to be an agent of change. 

Sheila explores Honeywell’s goal of creating future shapers in its industry, the necessity of trusting your team to innovate, and the importance of data in digital transformation.

Resources:

• linkedin.com/in/jordansheila

Learn more and get the full show notes at: 3PillarGlobal.com

Resources:

• linkedin.com/in/riddhigupta

Learn more and get the full show notes at: 3PillarGlobal.com

Sam Curry is a podcaster, the Chief Security Officer of Cybereason, and a visiting fellow at the National Security Institute. Sam has been through a lot of growth in his career, working for two startups in the 90’s, one of which sold to security giant McAfee. Hear Sam talk about the importance of breaking out of your box and becoming a lifelong learner to make an impact at the leadership level, and how investing in security is not about making a return on your investment but making a sound investment in what you’ve already built.

Resources:

• cybereason.com
• linkedin.com/in/currysam

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us is Andy Glover, the Director of Productivity Engineering at Netflix. Hear what it means to operate in an organization undergoing constant change and get the inside scoop on whether the Netflix culture deck is real. We discuss the importance of productivity in innovation, the pains that come when a business grows rapidly, and having empathy for the end user of your product.

Resources:

• linkedin.com/in/ajglover

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us is Rob Tedesco, a digital strategist who spearheaded the digital transformation of Subway, the world’s largest restaurant chain. We discuss how a franchise business went on to prioritize its digital transformation, getting leadership buy-in, and all the unforeseen challenges that are involved with taking an existing franchise and adapting it to a digital platform.

Resources:

• Learn more: www.equilibriaservices.com
• LinkedIn: linkedin.com/in/robertcharlestedesco

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us is the Father of Modern Entrepreneurship, Steve Blank, who is credited with launching the Lean Startup movement. Most of you listening are probably already familiar with Steve’s work, and as you might expect, he has some fantastic insights to share.

Resources:

• Twitter: @sgblank
• LinkedIn: www.linkedin.com/in/steveblank
• Why Companies and Government Do “Innovation Theater” Instead of Actual Innovation
• Ardent War Story 4: You Know You’re Getting Close to Your Customers When They Offer You a Job
• Removing the Roadblocks to Government/Corporate Innovation – When Theory Meets Practice
• How To Keep Your Company Alive – Observe, Orient, Decide and Act
• Steve Blank Customer Discovery In the Time Of the Covid-19 Virus
• Steve Blank Building Great Founding Teams

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us is Alexander Osterwalder, inventor of the Business Model Canvas and co-founder of strategyzer.com.  Alexander recently released a new book — “The Invincible Company: How to Constantly Reinvent Your Organization with Inspiration From the World's Best Business Models” — and it’s a fantastic resource for any organization struggling with a prioritization roadmap.

Resources:

• Alexosterwalder.com
• Strategyzer.com
• Read: “The Invincible Company"

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us to talk about what WILL get your organization over its next hurdle is Andrea Goulet, who is Co-Founder and Chief Executive Officer of Corgibytes and a prominent thought leader in the technology industry around three ideas: legacy code, communication, and empathy-driven development. Andrea is also the founder of LegacyCode.Rocks and the host of Legacy Code Rocks, a podcast dedicated to changing the way we think about legacy code.

Resources:

• Andreagoulet.com
• LinkedIn: www.linkedin.com/in/andreamgoulet
• Twitter: twitter.com/andreagoulet
• Corgibytes.com
• Take the course: Agile Software Development: Creating an Agile Culture
• Take the course: Agile Software Development: Remote Teams

Learn more and get the full show notes at: 3PillarGlobal.com

You’ll learn about how Lisa lead a true digital transformation at a company best known for their physical dictionary, the value of leveraging mission and transparency, and how letting the world see who you truly are can be a catalyst for transformation. Plus, you’ll hear about Merriam-Webster’s new Puku app for kids.

Resources:

• LinkedIn: linkedin.com/in/lisaschneider64
• Twitter: twitter.com/lisaschneider64
• Puku app

Learn more and get the full show notes at: 3PillarGlobal.com

Luckily, our guest today is not just an experienced product manager but also a growth specialist: Jaffrey Ali, Chief Product Officer at FranConnect.

Resources:

• www.franconnect.com
• LinkedIn: linkedin.com/in/jaffrey-ali-604245
• "Franchising wasn't ready for COVID-19. Will you be ready for the recovery?"

Learn more and get the full show notes at: 3PillarGlobal.com

So, in this episode, we’re joined by someone who has already gone through a big merger: Dominic O'Connor, the current CTO of EmployStream and formerly of InterFolio, where he led the engineering team from startup to M&A and growth. We learn what the transformation looked like, what he learned as a leader, what went well and, more importantly, what Dominic would do differently if he had to start again today.

Resources:

• www.dominic-oconnor.com
• Twitter: twitter.com/dominicoconnor
• LinkedIn: linkedin.com/in/dominicoconnor
• www.employstream.com

Learn more and get the full show notes at: 3PillarGlobal.com

Recorded & produced by 3Pillar Global, a product lifecycle management and software development company based in Fairfax, VA, with offices around the world.

Joining us is Art Rivera, a former member of the 3Pillar UX team and current Director of Product Design for Mobile Posse. In addition to offering his insight on business transformation, Arty shares the story of his personal transformation from designer to design leader to business leader, and what he’s learned along the way.

Resources:

• Mobileposse.com
• LinkedIn: www.linkedin.com/in/artemiorivera
• Read: “Human-Centered Design lets carriers unlock the door to the Experience Economy”

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us is Daniel Greene, VP of Engineering at X-Mode. Dan has 22 years of software development experience with everything from big data analysis to cloud computing, including some time at 3Pillar Global working on product architecture. Dan offers a unique combination of strategic and tactical, and in this episode, he shares some valuable insights learned from tackling real-life transformation problems.

Resources:

• Xmode.io
• LinkedIn: www.linkedin.com/in/danielngreene

Learn more and get the full show notes at: 3PillarGlobal.com

In the last episode, we started a conversation about transformation and turnaround, specifically regarding what you can do when you’re thrust into a new role, you’re in a tight spot, and you need to create a plan to dig yourself out.

Joining us again for part two of this conversation is Tiffany Kleemann, former CEO of Distil Networks (which was acquired) and current Senior Vice President at Imperva. While episode 158 focused on how Tiffany made plans for transformation after she was brought into Distil, this episode focuses on creating a go-to-market strategy, why what got you here won’t get you there, and what it’s like to go through a significant transformation on a personal level.

We will be continuing this Transformation Turnaround series next week with new episodes and new guests, so stay tuned! 

Resources:

• www.imperva.com
• LinkedIn: www.linkedin.com/in/tiffany-olson-kleemann-cissp-cipp-8b7315/
• What Got You Here Won't Get You There by Marshall Goldsmith

Learn more and get the full show notes at: 3PillarGlobal.com

So often, we hear about the methodologies and the practices of transformation; what it's like to go from the garage to the fancy building. But I think a lot of people wonder about what happens after you've taken a new role. You're in a rough spot, you've possibly even created the rough spot, so how do you start to dig yourself out of it?

Joining us is Tiffany Kleemann, former CEO of Distil Networks (which was acquired) and current Senior Vice President at Imperva. You will learn about the importance of alignment in leadership and throughout the organization, the value of listening both to others and to your gut, and what it takes to ensure transparency along the way from someone who has been there and done that. At the same time, you’ll learn a little bit about what it’s like to go through a significant transformation on a personal level.

Resources:

• LinkedIn: www.linkedin.com/in/tiffany-olson-kleemann-cissp-cipp-8b7315/
• The Five Dysfunctions of a Team by Patrick Lencioni
• Mindset: The New Psychology of Success by Carol Dweck
• The Speed of Trust: The One Thing That Changes Everything by Stephen M. R. Covey

Learn more and get the full show notes at: 3PillarGlobal.com

During our discussion, we'll unpack the key characteristics of successful digital products and the three core principles that drive their creation: minimizing time to value, solving for need, and excelling at change. We'll also talk about the challenge of an antiquated IT mindset and how leaders can embrace company-wide thinking that leads to great products and thriving businesses.

We are also joined by Shawn DuBravac, Founder and President at Avrio Institute and author of the New York Times bestseller Digital Destiny, who will moderate the discussion.

Resources:

• Learn more about The Product Mindset at productmindset.com
• Connect with Shawn at shawndubravac.com
• Digital Destiny: How the New Age of Data Will Transform the Way We Work, Live, and Communicate by Shawn DuBravac

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us to talk about all of that and more is Taylor Ryan, the CMO of Valuer.ai, which helps corporations, accelerators, and investors find high-potential startups that specifically fit the corporation's strategic innovation requirements. In order to achieve this, Valuer has developed a platform that uses crowdsourcing and artificial intelligence to detect, predict, evaluate, and select startups that are particularly relevant to large companies.

Resources:

• Learn more at Valuer.ai
• LinkedIn: https://www.linkedin.com/in/taylorryan/
• Watch: “Astro Teller: The unexpected benefit of celebrating failure | TED Talk”

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us to talk about all that and more is Ben Foster. Ben is the Chief Product Officer at GoCanvas and an Executive Product Advisor to more than 50 product companies. His career includes 4 years in product positions at eBay, as well as VP level product positions at companies like AdChemy and OPower. Among the more than 50 product companies he has advised since his days in the Bay Area are well-known innovative software companies like Contactually, Aquicore, StoryBlocks, and many more.

Resources:

• Visit the GoCanvas website: https://www.gocanvas.com/
• Connect with Ben on LinkedIn: https://www.linkedin.com/in/benfoster/

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us for this episode to talk those topics and more is Safi Bahcall. Safi is the author of Loonshots: How to Nurture the Crazy Ideas that Win Wars, Cure Diseases,and Transform Industries, which published the very same day this episode airs. The Washington Post named Loonshots one of the 10 Leadership Books to Watch in 2019 and Business Insider called it one of the 14 Books Everyone will be Reading this Year.

Resources:

• Read: Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries
• Learn more at https://www.bahcall.com/
• Twitter: https://twitter.com/SafiBahcall
• LinkedIn: https://www.linkedin.com/in/safi-bahcall/
• Facebook: https://www.facebook.com/loonshots/

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us on this episode to talk those topics and more is Tyler McDaniel, Vice President of Buyer Experience Analytics at Forrester. Tyler manages a team of product managers and analytics insights professionals who help Forrester clients understand technology adoption trends, buyer behavior, and customer journey information for purchases of products and services.

Resources:

• Learn more at https://go.forrester.com/
• Connect with Tyler on LinkedIn: https://www.linkedin.com/in/tyler-mcdaniel-b53213/

Learn more and get the full show notes at: 3PillarGlobal.com

Here with us today to talk about all that and more is Dr. Thales Teixiera. Thales is a professor at the Harvard Business School and HBS's marketing unit, and his focus is researching digital disruption and the economics of attention. He's also the author of the soon-to-be-published book Unlocking the Customer Value Chain, which focuses on decoupling disruption and innovation, helping readers uncover the true drivers of change in business today, and why the answer isn’t technology (as we're so often led to believe).

Resources:

• Learn more at https://www.decoupling.co/
• Pre-order: Unlocking the Customer Value Chain (Feb. 19, 2019)
• Twitter: https://twitter.com/ThalesHBS
• LinkedIn: https://www.linkedin.com/in/thales-teixeira-391587/

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us for this episode to talk about those topics and more is Greg Fitzgerald, the Staff Vice President of Digital Product Engineering at Centene. Greg is responsible for the strategic direction and development of the consumer technology products emerging from the Digital Product Engineering team at Centene. His career has included leadership positions in a number of successful healthcare startups, including running engineering teams for LiveHealthier, a digital wellness company acquired by Centene, and HealthCentral, a social community of patients and experts acquired by Remedy Health Media.

Resources:

• Connect with Greg on LinkedIn: https://www.linkedin.com/in/greg-fitzgerald-576b333/
• Read the whitepaper we discuss on the episode: “Artificial Intelligence and Conversational Agents in Healthcare”

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us to talk about all that and more is returning guest David DeWolf, the founder and CEO of 3Pillar Global.

Resources:

• Learn more at https://www.3pillarglobal.com/team-member/david-dewolf
• Connect with David: Twitter | LinkedIn
• Read: “WHAT’S NEXT IN AI? THE ONE THING I’M LOOKING FOR AT CES 2019”

Learn more and get the full show notes at: 3PillarGlobal.com

Stacey Goers, a Product Manager for Podcasts and Social at NPR, joins us to discuss those topics and more. For the last year, Stacey has been leading the team responsible for developing RAD. That meant working with a wide range of podcast publishers and media companies to determine what RAD should become.

The media companies that support RAD and were instrumental in its development include Cadence13, Edison Research, ESPN, Google, iHeartMedia, Libsyn, The New York Times, New York Public Radio, Voxnest, and Wondery. There are also numerous organizations committed to using RAD, such as Acast, AdsWizz, Art19, AllSound, Blubrry Podcasting, Panoply, Omny Studio, Podtrac, PRI/PRX, RadioPublic, Triton Digital, WideOrbit, and Whooshkaa. Among the organizations responsible for helping bring RAD to life was 3Pillar.

For more information on RAD, you can read this blog post Stacey wrote on NPR's website announcing RAD's release.

Resources:

• Learn more at rad.npr.org
• Are you a podcaster? Start adding RAD tags at radeditor.io
• Check out the RAD code: https://github.com/npr
• Connect with Stacey: Twitter | LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us on this episode is Latif Nanji, the co-founder and CEO of Roadmunk, a road-mapping enterprise SaaS platform that serves thousands of product innovators. Roadmunk's customers include Amazon, The New York Times, Nike, Coca-Cola, Bloomberg, Adobe, and Citibank. Prior to Roadmunk, Latif was a senior product manager at Miovision Technologies and the co-founder and CFO of Pokerspace.com.

Resources:

• Learn more at https://roadmunk.com/
• Connect with Latif: LinkedIn | Twitter | Medium
• Listen to Roadmunk’s Podcast: Product to Product
• Read Latif’s article: “How poker helps you win at product management”

Learn more and get the full show notes at: 3PillarGlobal.com

Among the topics we discuss are how the Common App has reinvented itself for the digital age, how they prepare to handle a seasonal rush that leads to massive spikes of usage and traffic, and what happens behind the scenes over the course of a year for a company that winds up having just one big release every year.

Joining us today to talk about those topics and more is Jenny Rickard, the CEO of the Common Application. Jenny has been the CEO of the Common Application for the last two years and her experience embodies each area of the college enrollment management process, including admissions, marketing communications, technology, and financial aid.

Resources:

• Learn more at CommonApp.org
• Connect with Jenny on Twitter: @JennyCommonApp

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us for this episode to talk about all that and more is Stephen Wunker, the Managing Director and US Market Head of New Markets Advisors. Stephen combines world-class strategy consulting and entrepreneurial skills, and he's the author of Costovation: Innovation that Gives your Customers Exactly What They Want and Nothing More. He's also the author of Capturing New Markets: How Smart Companies Create Opportunities Others Don't, which was named one of the five Best Business Books of 2011, and the co-author of Jobs to be Done: A Roadmap for Customer-Centered Innovation, which was one of four finalists for Best General Business Book of 2016.

Resources:

• Learn more at Costovation.com
• Costovation: Innovation that Gives your Customers Exactly What They Want and Nothing More
• Capturing New Markets: How Smart Companies Create Opportunities Others Don't
• Jobs to be Done: A Roadmap for Customer-Centered Innovation

Learn more and get the full show notes at: 3PillarGlobal.com

Here with us today to talk all that and more is Pascal Finette, an expert on topics that include digitization, entrepreneurship, open innovation, technology trends, leadership, and cultural transformation. Anchored in more than 20 years of experience in the IT and internet industry with a vast network of subject matter experts, he regularly consults and delivers deeply engaging, refreshingly honest, direct, thought-provoking, and motivational experiences.

Called a "prophet" by Germany's leading TV station ARD, featured in a prime-time documentary about Silicon Valley, on the cover of Brazil's leading business magazine, voted one of the top 100 internet influencers in the country by one of Germany's leading economic weeklies, and one of the 45 global leaders included in The GuruBook, Pascal's work is recognized for being on the edge of technology, entrepreneurship, transformation, and global impact.

Pascal’s newsletter, The Heretic, is read by tens of thousands of changemakers globally, and he recently started putting out a mini-podcast of his own titled The Heretic Semi-Daily Briefing.

Resources:

• Learn more at Finette.com
• Connect with Pascal: Twitter | Instagram | LinkedIn
• Sign up for Pascal’s newsletter: The Heretic
• Listen: The Heretic Semi-Daily Briefing
• The GuruBook: Insights from 45 Pioneering Entrepreneurs and Leaders on Business Strategy and Innovation by Jonathan Løw
• Check out Singularity University: su.org

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us again to talk about those topics and more is Golden Krishna, a Design Strategist at Google who works on a “horizontal future team” across all variants of Android and Chrome to push computing forward with new ideas that can ship in the next two to three years. Part of Golden's charge in this role is to bring cohesion, innovation, and long-term strategy for the world's most popular operating system.

In addition to being deemed one of the World's Best Designers by Fast Company, Golden is the author of The Best Interface is No Interface, a wildly funny and illuminating read that makes a very persuasive case that "there’s an app for that" is the most insidious advertising tagline ever written. And no, it's not just because he works at Google and is an alumnus of Samsung. If you'd like to hear more from Golden on why that is, check out Golden’s previous appearance on The Innovation Engine: “A world without interfaces” – we promise you won't be disappointed by the episode!

Resources:

• Learn more at goldenkrishna.com
• Connect with Golden on LinkedIn
• The Best Interface is No Interface

Learn more and get the full show notes here: https://www.3pillarglobal.com/insights/successful-product-launch-how-to-go-from-idea-to-inception-with-golden-krishna

Joining us to discuss all that and more is Martin Wezowski, the Chief Designer and Futurist at SAP. As the head of SAP's Innovations Center Networks and Chief Innovation Office, Martin crafts future outlooks, strategies, and products, as well as designing and running innovation frameworks to find out what's next for SAP.

In 2017, Martin was named one of the 100 Most Innovative Minds in Germany by the prestigious Handelsblatt Financial Magazine. And if you've been a longtime listener of the Innovation Engine, you may recognize him from our episode at South by Southwest back in 2017.

Resources:

• Learn more at ICN.SAP.com
• Read SAP’s 2018 Emerging Technology Trends Report
• Connect with Martin: LinkedIn | Twitter

Learn more and get the full show notes at: 3PillarGlobal.com

David DeWolf, the Founder and CEO of 3Pillar Global, lives at the intersection of business, technology, and leadership. After starting 3Pillar almost by accident at the age of 26, he has grown the company to nearly 1000 employees around the globe. 3Pillar has won numerous awards for rapid growth, including being recognized on the Inc. 5000 list of fastest growing private companies in the U.S. for seven of the last eight years.

Jonathan Rivers is the CTO at 3Pillar. He leads our product and engineering teams, which include more than 750 software engineers, product consultants, product managers, quality assurance, and user experience professionals. Prior to joining 3Pillar, Jonathan was the interim CTO at Telegraph Media Group and served as its Director of Service Delivery and Operations. As Senior Director of Web Operations and Customer Support at PBS, Jonathan helped transform PBS into a digital leader.

Learn more and get the full show notes at: 3PillarGlobal.com

Here with us again to talk about all that and more, including his new book Storytelling for the Revolution, is Mitch Ditkoff. Mitch often speaks, conducts workshops, and provides private consulting, all in the name of empowering people to become more innovative. 

Resources:

• Learn more at mitchditkoff.com
• Connect with Mitch: Twitter | LinkedIn
• Storytelling for the Revolution by Mitch Ditkoff

Learn more and get the full show notes at: 3PillarGlobal.com

• [1:20] Anaid Chacon is a product manager at Dropbox, a secure file hosting service that offers cloud storage, file synchronization, personal cloud, and client software.
• [12:15] Christopher Carmichael is the Chief Technology Officer for the Stennis Space Center, which is NASA’s largest rocket testing facility.
• [21:50] Mercedes Soria is the VP of Software Engineering for Knightscope, a startup that utilizes autonomous robots, analytics, and engagement to predict and prevent crime.
• [31:10] Andrew Macharg is Head of Technology at Haymarket Consumer Media & Haymarket Network, one of the largest content marketing networks in the U.K.
• [37:45] Yoshi Tsuji and Tom Kruse join us from Win-Kel, a storage startup that participated in the startup competition hosted by Collision.
• [44:20] Jonathan Block-Verk is the coFounder & CEO of coParenter, an online dispute resolution platform that uses AI, machine learning, and live mediators to help separating, divorced, and never married parents save money and time by staying out of court.

Learn more and get the full show notes at 3PillarGlobal.com

As we mentioned in the last episode, The Innovation Engine’s Spring 2018 tour is still going! We recorded even more conversations from the floor of Collision in New Orleans, and you can look forward to those in the near future.

 On this episode, we chat with:  

• Susan Engelson, Senior Director of Product at comScore, who took part in a session titled 'The Future of TV Advertising in Today's Digital World'
• Jeff Perkins, Chief Marketing Officer of Parkmobile, which was recently acquired by BMW. Jeff spoke about his journey to the C-Suite and what it means to be a CMO in the digital age.  
• Cori Banyon, the Founder & CEO of AndMe.TV, a platform she created to virtually connect artists with their most passionate fans.  
• Cleveland Brown, the Founder & CEO of Payscout, a global payment processing provider that allows, among other things, creators of Virtual Reality content to take payments in the virtual world.  
• Dr. Brian Sullivan, a clinical psychologist and the Co-Founder & Chief Science Officer of Morphii, a digital tool for ratings scales that looks to humanize digital communications with fun and engaging methods. 
• Eli Calderón Morin, Founder of All_ebt, a "smart wallet for food stamps" that Eli hopes will help alleviate some of the common difficulties associate with actually using food stamps as a means of payment.  

Learn more, listen to part 1 of the DigSouth podcast episode, and get the full show notes at: 3PillarGlobal.com

For this first episode, host Julia Slattery speaks with: 

• Soon Yu, an international speaker and best selling author on innovation and design. Soon gave the keynote, in which he shared some insights from his forthcoming book on becoming an iconic brand.  
• Megan Oepen, an award-winning Creative Director and Live Action Director who currently leads Under Armour’s content house. Megan took part in a panel titled 'Storytelling and Content Creation in the Digital Arena.' 
• Jason Feifer, the editor-in-chief of Entrepreneur magazine and the host of two podcasts: Pessimists Archive, about the history of unfounded fears of innovation, and Problem Solvers, about how entrepreneurs solve unexpected problems in their business.
• David DeWolf, Founder & CEO of 3Pillar Global, who was on a panel at DigSouth to talk about building purpose-driven software.
• Jocelyn Mangan, former COO of Snag. Jocelyn gave a talk titled The New CMO: Why Product Development Experience Now Defines the Role. 

Learn more, get the full show notes, and listen to the second part of the DigSouth episode at: 3PillarGlobal.com

We’re joined by Hans Miller, the CEO of Airside Mobile, a company that works with leaders in the travel industry to create innovative mobile apps that make travel faster, easier, and more efficient. Airside Mobile's collaboration with U.S. Customs and Border Protection, HMSHost, MasterCard, and others have generated numerous awards and international press coverage from outlets like Wired, The Wall Street Journal, USA Today, Huffington Post, CNN, and many others. 

Resources:

• Download Mobile Passport: mobilepassport.us
• Learn more at AirsideMobile.com
• Connect with Hans on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

Alex last joined the podcast about two years ago, when the book he co-wrote with his father Don had just been published (Blockchain Revolution: How the Technology Behind Bitcoin is Changing Money, Business, and the World). Alex and his father Don also co-founded The Blockchain Research Institute and, in 2014, Alex wrote the seminal report on governing digital currencies for the Global Solutions Network program at the Joseph L. Rotman School of Management at the University of Toronto. 

Resources:

• Learn more online:
• The Blockchain Research Institute
• A16z on Cryptocurrency & Blockchain
• Jason Lopp’s Bitcoin Resources
• Read up on the blockchain:
• Blockchain Revolution: How the Technology Behind Bitcoin is Changing Money, Business, and the World by Alex Tapscott and Don Tapscott
• The Age of Cryptocurrency: How Bitcoin and Digital Money Are Challenging the Global Economic Order by Michael J. Casey and Paul Vigna
• The Truth Machine: The Blockchain and the Future of Everything by Michael J. Casey and Paul Vigna

Learn more and get the full show notes at: 3PillarGlobal.com

Our guest, Ash Maurya, is the Founder and CEO of LeanStack, a company that focuses on teaching practices that lead to continuous innovation through workshops, books, a web curriculum, and more. He's the author of Running Lean: Iterate from Plan A to a Plan that Works, an "iterative book" that breaks down the process of building a successful company from the ground up, and also looks at how those same lessons can be applied by product professionals at more established companies. Ash is also the author of Scaling Lean: Mastering the Key Metrics for Startup Growth. 

Resources:

• Learn more at LeanStack.com
• Connect with Ash: LinkedIn | Twitter
• Running Lean: Iterate from Plan A to a Plan that Works
• Scaling Lean: Mastering the Key Metrics for Startup Growth

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us to talk about those topics and more are Jonathan Rivers and Jessica Hall. Jonathan is the Chief Technology Officer at 3Pillar, a role in which he leads more than 700 software engineers, product consultants, product managers, quality assurance, and user experience professionals. He works with 3Pillar team members in each of our locations throughout the world to foster product development best practices that lead to business value for clients. Jessica Hall is 3Pillar Senior Director of Product Strategy and Design. She helps clients build great products and more customer-focused teams.

Resources:

• Learn more about QA Automation: 3pillarglobal.com/qa-automation
• Learn more about Docker and containers: “Docker - A Different Breed of Virtualization”

Learn more and get the full show notes at: 3PillarGlobal.com

Joining us to talk about that and more is Shelby Coffey, now Vice Chair of the Newseum. Shelby has had a long and distinguished career in the news business: he was Executive Vice President at ABC News in New York, News Chief at CNNfn, Editor of The Los Angeles Times, and held editorial positions with the Dallas Times Herald, U.S. News and World Report, and The Washington Post. In 2001, he was named a Fellow of the Freedom Forum, the parent organization of the Newseum, where he has studied and written about the media and First Amendment issues.

EPISODE HIGHLIGHTS

What does a company need to thrive in the increasingly competitive media space?

• An element of visionary leadership. People like Jeff Bezos are interested not just in solving a problem, but in exploiting an opportunity. The opportunity focus characterizes a lot of the people who are the winners in the digital space.
• Nimbleness (or agility): speed in adapting, and a willingness to change if adaptation is wrong.
• Individuals from old media companies will have different assumptions about consumption and the media than individuals from native digital companies – this gives native digital companies a considerable advantage.
• At the same time, the digital native employee is becoming increasingly valuable. Some people are able to adapt as the world shifts, but it’s not necessarily the same.
• Studying the competitors, and also having a future-focused mindset, is extremely important.
• Every company should consider itself a media company because of the vast range of platforms and methods of communicating. You have to be out telling your story or your competitors will exceed you, and maybe tell your story in a negative way.

Monetization for media companies is changing – how is the industry shifting, and what can companies do to adapt?

• The old gatekeeper world of big networks, big television, and big newspapers depended happily on a near-monopoly ability to funnel in a high-demographic audience.
• Now there are so many competitors, on so many different levels, competing for “the precious commodity of attention and it's handmaiden persuasion.” The result is a revenue world that is mutating almost as fast as the media themselves because advertisers are looking at what will continue to draw specific attention.
• One challenge for the news media world is that the creativity and range of how to get advertising-supported news coverage is not consonant with the actual news-gathering abilities – We need new specialists.
• No matter how brilliant you are, or how nimbly you adapt, you can't outrun the market. This article from Business Insider highlights how the digital world is affecting advertising: “In 2000, ad revenue at newspapers was $63.5 billion. It fell to $23 billion by 2013,” while Google’s ad revenue grew from less than $1 billion to over $50 billion in that same time. 

Resources:

• Check out the Newseum
• Connect with Shelby on LinkedIn
• Best Practices: The Art of Leadership in News Organizations: Insights from the careers of 20 news executives by Shelby Coffey III

Joining us today to talk about those topics and more is returning guest Daniel Burrus. Daniel recently published his new book, The Anticipatory Organization, in which he shows that the future is far more certain than we realize – and knowing where to find certainty in an uncertain world provides a big advantage for those who know how and where to look. Using the principles of this unique model of thinking, planning, innovating, and taking action, readers will learn how to pinpoint and act upon the enormous opportunities of tomorrow by identifying a number of factors that help predict future events, and planning accordingly.

Resources:

• Get your free hard copy of The Anticipatory Organization at TheAOBook.com
• Learn more at DanielBurrus.com
• Connect with Daniel: LinkedIn | Twitter | Facebook | YouTube

Learn more and get the full show notes at: 3PillarGlobal.com

Here with us today to talk about all that and more is Nick Skillicorn, Chief Editor of IdeaToValue.com, Founder & CEO of Improvides Consulting, and a Manager in Deloitte’s Strategy Consulting Division working out of Sydney, Australia. Nick helps individuals and companies build their creativity and innovation capabilities so that they can develop the next breakthrough idea that their customers will love.

Resources:

• Learn more at IdeaToValue.com
• Listen to the Idea to Value Podcast
• Connect with Nick on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

Our guest is Carla Brodley, Dean of the College of Computer and Information Science at Northeastern University. Dean Brodley's interdisciplinary machine learning research led to advances not only in computer and information science, but also remote sensing, neuroscience, digital libraries, astrophysics, chemistry, evidence-based medicine, and predictive medicine. She's currently serving on the board of directors of the Computing Research Association (CRA), the Executive Committee of the Northeast Big Data Hub, and as a member-at-large of the section on information, computing, and communication of the American Association for the Advancement of Science (AAAS).

Resources:

• Learn more about Carla: carla.ccis.northeastern.edu

Learn more and get the full show notes at: 3PillarGlobal.com

Bob is a pioneer in the marketing world – he created the outsourced Chief Marketing Officer concept more than a decade ago – and now he’s out to change the world by evangelizing the incredibly valuable insights that come from something shockingly simple: listening to the customer. Bob serves as an entrepreneur in residence at the University of Maryland's Dingman Center for Entrepreneurship and he is an international mentor at 1776, the global startup incubator.

Resources:

• You can find Bob’s listening process, questions, and more detailed in his FREE ebook at chieflisteningofficers.com/free
• Learn more at ChiefListeningOfficers.com

Learn more and get the full show notes at: 3PillarGlobal.com

We’re joined by Irem Mertol and Anahita Nakhjiri of McKesson Ventures, a Silicon Valley-based venture fund that helps innovators build and scale businesses that will lead to a stronger and more sustainable future for healthcare. Irem is a Director at McKesson Ventures, where she invests in early to growth-stage companies across health care technology and services. Anahita is a Strategy & Portfolio Development Associate, who is focused on identifying and commercializing opportunities between McKesson Ventures portfolio companies and the larger McKesson ecosystem.

Resources:

• Learn more about McKesson Ventures: Website | Twitter | LinkedIn
• Connect with Irem on LinkedIn
• Connect with Anahita on LinkedIn

Learn more and get the full show notes at: 3PillarGlobal.com

We chat with…

• [00:50] Nancy Kramer, Founder & Chairman of Resource/Ammirati
• [07:20] Jim Foxworthy, President & CEO of Pragmatic Marketing
• [14:35] Ellen Fink, a consultant for Chick-Fil-A who owns a tool that tracks internal customer data from the mobile ordering app
• [18:45] Lior Abraham, Co-Founder of Interana
• [33:05] Jonathan Rivers, CTO of 3Pillar

Learn more and get the full show notes at: 3PillarGlobal.com

Industry Summit is one of the biggest multi-day product management summits in the country each year, with over 600 attendees converging to learn about and discuss the latest disruptive trends in the product industry. The conference followed four content tracks over two days: Ideation, Design, Development, and Growth.

Tune in to hear conversations with:

• [1:20] Blade Kotelly, Leader of the Advanced Concept Lab at Sonos
• [11:00] Josh Anon, Director of Project Management at Magic Leap
• [24:00] Melissa Perri, CEO of Produx Labs & Product Institute
• [31:30] Bob Moesta, President & CEO of the Re-Wired Group
• [46:30] Anthony Marchionda, Associate Producer at Purple Films
• [50:00] Vern Kennedy, President of ActiveWrite
• [1:02:30] Nancy Kramer, Founder & Chairman of Resource/Ammirati
• [1:09:00] Jim Foxworthy, President & CEO of Pragmatic Marketing
• [1:20:30] Lior Abraham, Co-Founder of Interana
• [1:35:00] Jonathan Rivers, CTO of 3Pillar

Learn more and get the full show notes at: 3PillarGlobal.com

3Pillar is one of the event's sponsors, and Julia will be taking The Innovation Engine on the road to Cleveland to record the next episode of podcast. In addition to that tidbit of news, we're also happy to introduce Jennifer Ives to listeners and to share the news that Jennifer will be guest hosting episodes in the future with guests like Shelby Coffey of the Newseum and Carla Brodley of Northeastern University.

Tune in to this episode for a preview of what Jennifer and Julia are most looking forward to seeing and hearing at Industry Summit, as well as to hear more about Jennifer's background and her Talent is Transforming podcast.

Show Notes

• Learn more about Industry Summit
• Connect with Jennifer Ives on LinkedIn or follow her on Twitter
• Listen to Jennifer Ives' Talent is Transforming podcast
• Listen to Julia Slattery's Take 3 podcast, a sister podcast to The Innovation Engine

We’re joined by Blake Morgan, a Customer Experience futurist, keynote speaker, and the author of More is More: How the Best Companies go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences. Blake also hosts The Modern Customer podcast and a weekly customer experience video series on YouTube.

Resources:

• Connect with Blake: BlakeMichelleMorgan.com | Twitter | LinkedIn | Instagram
• Listen to The Modern Customer Podcast
• Pick up your copy of More is More: How the Best Companies go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

Learn more and get the full show notes at: 3PillarGlobal.com

Our guest Stacy Huggins, co-founder and CMO of MadHive, is an entrepreneur, seasoned marketing executive, and thought leader in applying blockchain technology to media and ad tech. MadHive is a blockchain-based advertising platform and a founding member of AdLedger, a consortium of advertising and publishing executives with the purpose of bringing transparency and data security to the ad tech supply chain by harnessing a blockchain backed peer-to-peer network.

Resources:

• Become a founding member of AdLedger
• Learn more about MadHive
• Connect with Stacy: stacy@madhive.com

Learn more and get the full show notes at: 3PillarGlobal.com

Jonathan Rivers is the CTO of 3Pillar. He leads 3Pillar's product and engineering organizations, which includes more than 600 software engineers, product consultants, product managers, quality assurance, and user experience professionals. Jonathan also works with 3Pillar team members in each of our locations worldwide to foster product development best practices that lead to business value for our clients.

Learn more and get the full show notes at: 3PillarGlobal.com

Resources:

• Learn more about Jonathan Rivers

John is the Founder of Simple Programmer, a website where he tirelessly pursues his vision of transforming complex issues into simple solutions, and the author of newly-released The Complete Software Developer’s Career Guide. He also helps software engineers, programmers, and other technical professionals boost their careers and live more fulfilled lives.

John is launching The Complete Software Developer’s Career Guide at a special price of $0.99 for the Kindle version on launch day, July 19th, 2017. Go to SimpleProgrammer.com/careerguide to get something special in addition to the $0.99 price.

Resources:

• Learn more at Simple Programmer
• Read John’s books: The Complete Software Developer’s Career Guide
• Soft Skills: The Software Developer’s Life Manual

3Pillar was a sponsor of this year's conference, so we had a prime location on the showroom floor, which gave us the opportunity to talk with the winners of the TechCrunch Disrupt hackathon about their VR app to help diagnose ADHD, the co-founder of a company that's making bike helmets that can be condensed to the size of a water bottle, the founder of a company who's looking to make filing your tax returns as easy as sending pictures of your w-2 to a certified CPA, and many more.

Sit back, relax, and enjoy this extended episode of The Innovation Engine!

Show Notes

In order of appearance, the guests who joined us for this episode of the podcast and their companies are: 

• Ruth Chandler Cook, Founder & CEO of HireHer, an HR tech company focused on connecting top female STEM talent with employers
• Paulina Chapa, Director of Business Development at Paranoid Fan, an app and SDK that digitizes venue management and navigation
• Akshaya Dinesh, Sowmya Patapati, and Amulya Balakrishnan, the team behind the Hackathon-winning VR app, reVIVE
• Steven Radley, the SVP of Product Innovation at iHeartRadio, who talks about areas like AI and the connected home that iHeart is currently working on
• Nick Titus, founder of Myonic, a hardware company looking to help those with paralysis move their limbs again
• Jordan Zucker and Jordan Schuetz of PubNub, which they describe as "back-end as a service" 
• Bobbie Carlton, the founder of Innovation Women, an online speakers bureau for entrepreneurial and technical women 
• Richard Bezjian, President & CEO of vQuick, a mobile video creation platform for creating short video clips 
• Jason Frishman, Founder & CEO of NetCapital, a service that allows founders to sell equity in their companies to pools of individual investors
• Jordan Klein, Co-Founder & CEO of Park and Diamond, a company that's making bicycle helmets that can be condensed to the size of a water bottle without sacrificing safety
• Sama Jashnani, Founder of Down to Dash, a mobile app targeted to college students that connects people with similar interests 
• Alice Chang, Founder & CEO of TaxDrop, a service that connects individuals to CPAs to easily file their taxes by just submitting photos of their tax documents
• Barika Edwards, Co-Founder & CEO of OweYaa, a company that connects veterans looking for work with employers
• Francesca Lubbock and Michael Leviev of iSwile, a company that makes a battery-powered motor with a number of different possible applications, from skateboards to shopping carts to strollers

Rachael Stott joins us again to lead us through the Refraction headquarters and show us how her ideas have come to life. Rachael is the Director of Refraction, a co-working space in Reston, VA for business leaders, creatives, and philanthropists. Refraction is a curated hub of creativity, collaboration, and innovation that helps businesses build more dynamic teams and grow their company.

Show Notes

• Follow Rachael Stott on Twitter: https://twitter.com/rachaelstott
• Visit the Refraction website: http://www.refractionpoint.org/
• Follow Refraction on Twitter: https://twitter.com/refractionpt

Scott Bales is the author of the forthcoming book Innovation Wars. He is a global leader in the arena he calls "The Digital Shift," encompassing innovation, culture, design, and mobility in a world gone digital. Over the course of his career, Scott has built companies on four continents in industries including insurance, payments, financial inclusion, and consumer products. In addition to Innovation Wars, Scott is the author of Mobile Ready: Connecting With the Untethered Consumer.

Show Notes

• Visit Scott's websites at scottebales.com and innovationlabs.asia to read his writings
• Follow Scott on Twitter: https://twitter.com/scottebales
• Pre-order Innovation Wars: https://publishizer.com/innovation-wars/
• Buy Mobile Ready: Connecting With the Untethered Consumer on Amazon

Dr. Jackie Freiberg joins us on this episode to discuss all that and more. Dr. Freiberg, who along with her husband Dr. Kevin Freiberg, has written numerous books about how some of the world's most successful companies build cultures that thrive on innovation. Their most recent book, Cause! A Business Strategy for Standing Out in a Sea of Sameness, was recently published and can be found in bookstores around the country. In addition to being best-selling authors, Drs. Jackie and Kevin are both sought-after speakers on the subjects of innovation, execution, and corporate leadership development.

Show Notes

• Visit Drs. Jackie and Kevin's website: http://www.freibergs.com/
• Buy Cause! A Business Strategy for Standing Out in a Sea of Sameness on their website: https://store.freibergs.com/
• Follow Drs. Jackie and Kevin on Twitter: https://twitter.com/kevinandjackie

Mark Rubin, the founder of Bisualizer and a serial entrepreneur who was born with an uncanny talent for visual thinking, joins us on this episode. Mark has owned and grown several successful national franchises and credits his achievements to his innovative method of business visualization. He has worked directly with business coaches and consultants to develop their own Bisualizer diagrams, and as you will hear on this episode he has spent a number of years working on the software-powered version that he just launched to the public.

Show Notes

• Find out more about Bisualizer: http://www.bisualizer.com/
• Follow Mark Rubin on Twitter: https://twitter.com/markianrubin
• Watch a short video on how Bisualizer works: https://www.youtube.com/watch?v=ztWEtaeS8ic

Rachael Stott joins us to talk about all of this and more. Rachael is the Director of Refraction, a co-working space in Reston, VA for business leaders, creatives, and philanthropists. Refraction is a curated hub of creativity, collaboration, and innovation that helps businesses build more dynamic teams and grow their company.

Show Notes

• Follow Rachael Stott on Twitter: https://twitter.com/rachaelstott
• Visit the Refraction website: http://www.refractionpoint.org/
• Follow Refraction on Twitter: https://twitter.com/refractionpt

We took The Innovation Engine on the road to Austin for this episode, where we got the chance to speak with a number of people whose work we found interesting. Subjects include:

• Martin Wezowski, the Chief Designer & Futurist of SAP, who was at SXSW to speak about the future of work. Martin shares a window into his day-to-day working world and talks about why he is passionate about working with others to create a future we all want to live.
• Jen Dante, who leads product innovation for children and family in member experience at Netflix, talks about the culture of A/B testing at Netflix and what those tests have taught their team about how good or bad humans are at predicting features users will like (hint: not that good)
• Conor Egan, Chief Product Officer at Brandcast, who talks about their newly launched product that just came out of beta. Brandcast is a tool designers and creative professionals can use to create eye-catching websites, digital portfolios, and other branded web experiences, without writing a line of code.

Show Notes

Audio wasn't the only thing we had rolling at SXSW! We also compiled a 360-degree video documenting the experience that you can find on:

• YouTube: https://www.youtube.com/watch?v=MqOfOvRK8f8 
• Vimeo: https://vimeo.com/3pillarglobal/sxsw2017

If the video quality on YouTube looks grainy, be sure to set it to the highest 4K resolution! 

We're joined by Maciej Kranz, the author of the recently released book Building the Internet of Things: Implement New Business Models, Disrupt Competitors, Transform Your Industry. The book hit the New York Times Business bestseller list at #3 in December 2016, and it was named a "must-read book for entrepreneurs in 2017" by Fortune. Maciej is the Vice President of the Corporate Strategic Innovation Group at Cisco Systems.

He leads the Cisco team focused on incubating new businesses, accelerating internal innovation, and driving co-innovation with customers, partners, and startups through a global network of Cisco Innovation Centers. Prior to this role, Maciej was General Manager of Cisco's Connected Industries Group, where he drove IoT business for key industrial markets. Maciej has been involved in the IoT space since the mid-2000s, helping Cisco lead the way at enabling innovative IoT solutions in areas like smart cities, manufacturing, and many more.

Show Notes:

• Visit Maciej's official website: http://www.maciejkranz.com/
• Read Maciej's posts on the Cisco blog: http://blogs.cisco.com/author/maciejkranz
• Follow Maciej on Twitter: https://twitter.com/maciejkranz
• Buy Building the Internet of Things: Implement New Business Models, Disrupt Competitors, Transform Your Industry on Amazon

We'll take a look at who the conference is for, explore some of the most topical points in the design space attendees can expect to hear about, and discuss what the future of design holds beyond the traditional user interfaces we've all become accustomed - and in some cases addicted - to.

We're joined by Mary Treseler on this episode to discuss all that and more. Mary is the Strategic Content Director at O'Reilly Media and the Co-Chair of the O'Reilly Design Conference. In this role, she helps shape the agenda for the conference by helping choose speakers and topics for the 4-day conference, creating tracks for the Design Training Courses that make up the first 2 days of the conference, and much more.

Mary has been with O'Reilly Media for more than 10 years. She has been a key part of the company's mission to spread the latest knowledge on cutting-edge topics in the technology space like artificial intelligence, Big Data, design, security, software, and more.

Show Notes:

• Learn more about the O'Reilly Design Conference and register to attend using the above discount code: http://www.oreilly.com/designcon
• See what other conferences and events O'Reilly has coming up: http://www.oreilly.com/conferences/
• Visit the O'Reilly website: http://www.oreilly.com/
• Follow Mary Treseler on Twitter: https://twitter.com/MaryTreseler
• Subscribe to listen to the O'Reilly Design Podcast that Mary hosts on iTunes

Joining us on this episode of the podcast is Paul Sloane, author of Think Like an Innovator: 76 Inspiring Business Lessons From the World's Greatest Thinkers & Innovators and How to Be a Brilliant Thinker, among others. Paul was a top salesman with IBM, as well as the Marketing Director, Managing Director, and CEO of various software companies like Ashton-Tate and Mathsoft. Among the many companies who have benefited from Paul’s innovation workshops are Nike, Novartis, Microsoft, and Glaxo Smith Kline.

Paul is the author of over 25 books on leadership, innovation, lateral thinking, and puzzles, and he specializes in speaking and teaching on lateral thinking and innovation in business. He blogs often on his website at www.destination-innovation.com, where you can also find information on the many books he has written and get your hands on a number of resources like lateral thinking puzzles, an innovation audit and more. Paul Tweets on innovation-related topics regularly at @PaulSloane. 

Show Notes

• Read Paul's blogs on his website: http://www.destination-innovation.com/
• Buy Think Like an Innovator on Amazon
• Follow Paul on Twitter: https://twitter.com/PaulSloane

Braden Kelley is a co-founder of InnovationExcellence.com and the author of Charting Change: A Visual Toolkit for Making Change Stick and Stoking Your Innovation Bonfire: A Roadmap to a Sustainable Culture of Ingenuity and Purpose. Braden advises companies on how to grow revenue, cut costs, and build sustainable innovation cultures. He is also a popular keynote speaker, workshop facilitator, and thought leader on the topics of continuous innovation and change. He works with his clients to create innovative strategies, digital transformations, and increased organizational agility.

Show Notes

• Visit the site Braden co-founded, InnovationExcellence.com
• Buy Charting Change on Amazon
• Visit Braden Kelley's website: http://bradenkelley.com/
• Connect with Braden on LinkedIn: https://www.linkedin.com/in/bradenkelley

On this episode of Take 3, Julia talks with Oana Stinga and Daniel Markovitz about DL Labs, an initiative that 3Pillar client Decision Lens has undertaken to help fuel innovation across teams and disciplines. Listen to hear how Decision Lens uses these annual events to drive innovation, source fresh product ideas, and give multi-disciplinary teams the opportunity to work together. You'll find out more about Decision Lens as a company, hear how Decision Lens runs the DL Labs initiative each year, and find out some of the benefits they've seen from doing so.

Show Notes

• Visit the Decision Lens website: http://decisionlens.com/
• Subscribe to Take 3 on iTunes: https://itunes.apple.com/us/podcast/take-3/id1175033982
• Visit Take 3's home on Soundcloud: https://soundcloud.com/take3pillar

Toby Trevarthen, co-author of Narrative Generation and Chief Narrative Officer at Sparkpr, joins us to talk about those topics and more. Along with Ann Badillo and Tim Donovan, Toby wrote the recently-released book Narrative Generation: Why narrative will become your most valuable asset in the next 5 years. Toby is a visionary executive with a track record for innovating new concepts into living outcomes. His ideology is shaped by a "probable, plausible and possible" lens, and his core career skill delivers monetization in a cross-channel, cross-device world.

Show Notes

• Buy Narrative Generation on Amazon.com
• Visit the Narrative Generation website at www.narrativegeneration.com
• Read about the creative process behind the book at www.narrativeproject.net
• Follow Toby Trevarthen on Twitter: http://www.twitter.com/tobinw
• Follow Narrative Generation on Twitter: http://www.twitter.com/narrativegen

Laura Roeder is the founder of Edgar, a new social media automation tool designed to prevent updates from going to waste. Since 2009, she’s been teaching entrepreneurs how to harness the power of social media marketing and create their own fame at LKR Social Media. Laura was named one of the top 100 entrepreneurs under 35 in 2011, 2013 and 2014 and spoke at the White House about the value of entrepreneurship. Laura has spoken at numerous influential industry conferences including, BlogWorld, The South by Southwest Interactive Conference, Real Estate Connect, The Social Communications Summit and Blogher, discussing online marketing, social media, and personal branding. Laura has been seen on Fox News, Forbes.com, CNET, the Los Angeles Times, Fast Company, Mashable, Yahoo Finance and many more influential publications and media channels.

Show Notes

• Hear more from Laura on social media strategy: http://meetedgar.com/edgar-on-air/
• Visit the MeetEdgar website: https://meetedgar.com/
• Follow Laura on Twitter: http://www.twitter.com/lkr
• Follow MeetEdgar on Twitter: https://twitter.com/MeetEdgar

Mike Shipulski is a Product Development Executive with 15+ years of experience leading product development efforts. In 2014, he was named the #1 innovation blogger in the world at InnovationExcellence.com. Mike blogs regularly on his website at www.shipulski.com, where he has published a new article on innovation each and every Wednesday night for the last 7 years.

Show Notes

• Visit Mike Shipulski's website: http://www.shipulski.com/
• Follow Mike Shipulski on Twitter: https://twitter.com/MikeShipulski
• Read Mike Shipulski's posts on Innovation Excellence: http://innovationexcellence.com/blog/author/mike-shipulski/

Prior to #NOW, Dr. McKeown wrote The Strategy Book and The Innovation Book. He is an expert in strategy, leadership, innovation, and how to create a better future. Dr. McKeown works with some of the world’s most successful global brands, helping leaders across sectors develop innovative cultures, products, and services. You can find out more about him and read his latest writings on his website at www.MaxMcKeown.com.

Show Notes

• Follow Max McKeown on Twitter: https://twitter.com/MaxMckeown
• Buy #NOW on Amazon

Jeremy Caverly is an Intraprenuer, product manager and mobile strategist at In-House Realty, part of the Quicken Loans family of companies. In addition to digital marketing & growth-hacking, Jeremy’s areas of expertise include Mobile Product Development, Enterprise Mobility, Digital Content Distribution, and Blockchain technologies. Just a few of the companies with whom he has worked over the course of nearly two decades are Nike, Whole Foods, Universal Music, PBS, and Visa.

Show Notes

• Follow Jeremy on Twitter: http://twitter.com/JeremyCee
• Follow Jeremy on Snapchat at ItsJeremyCee
• A recent TechCrunch article on designing for voice: https://techcrunch.com/2016/08/21/designing-for-voice-differs-from-traditional-ux/
• The Robert Scoble interview with Noelle Lacharite from the Amazon Echo team that Jeremy mentions in the podcast: https://www.facebook.com/RobertScoble/videos/10153811243564655/ 
• A "This Week in Startups" episode with Intercom's Des Traynor, which Jeremy references in the podcast: http://thisweekinstartups.com/launch-incubator-des-traynor/
• Slides from Des' presentation: https://drive.google.com/file/d/0B7NE0AvrKPFyR25XZnozU19KUkU/view

Over the course of the episode, we have a conversation with the creators of the RightsTech Summit, and select clips from a number of panels that took place over the course of the day. We also had the opportunity to interview a few panelists who are looking to change the way compensation works for artists in the music space. We also had the 360-degree camera rolling during Adi's panel discussion and will have that available on 3Pillar's YouTube channel shortly, in addition to the "regular" video that is already live! 

Show Notes

• Visit the RightsTech Summit website: http://rightstechsummit.com/
• Visit 3Pillar's YouTube channel to watch videos of Adi Chikara's session: https://www.youtube.com/c/3pillarglobal

Gary Jackson, CEO of Codiscope, joins us on this week's episode. Gary has over 25 years of software leadership experience. He grew Shunra Software to become an industry-recognized authority in network virtualization and application performance engineering before being acquired by HP in 2014. He also spearheaded the growth and sale of Ounce Labs to IBM, whose technology has become IBM’s flagship enterprise code scanning tool. Gary has previously held leadership positions at a variety of high-tech companies including Quova (an IP geolocation service), Ozro (contract negotiation software), and Vantive (CRM Software).

Show Notes 

• Visit the Jacks website: https://jacks.codiscope.com/
• Visit the Codiscope website: https://codiscope.com/
• Follow Codiscope on Twitter: https://twitter.com/codiscope

Among the topics we discuss are the role of government here in the U.S. in fintech as compared to other countries, how public policymakers are approaching and learning about financial innovation, and why creating a friendly regulatory environment for financial innovation is one of the most important initiatives in policy today.

Perianne Boring is the founder and president of the Chamber of Digital Commerce, which first opened it’s doors in July 2014. She currently oversees the Chamber’s operations and government affairs and public policy initiatives. Perianne previously worked in network broadcast news and as a Forbes contributor, after beginning her career working on Capitol Hill as a legislative analyst advising Representative Dennis Ross on finance, economics, tax, and healthcare policy.

Show Notes

• Visit the Chamber of Digital Commerce's website: http://www.digitalchamber.org/
• Follow the Chamber of Digital Commerce on Twitter: https://twitter.com/ChamberDigital
• Follow Perianne Boring on Twitter: https://twitter.com/PerianneDC

On this episode, we talk about David's journey as an entrepreneur and the path he has taken over the course of the last 10 years to go from a company with fewer than 10 employees at the outset to one that now has more than 700 employees worldwide. Among the keys David cites as critical to his success are a true passion for what he does and the ability to hire the right people and then trust them to do their jobs well. We also discuss some of the trends that were the hottest topics at this summer's major technology conference, including the invasion of the bots, the connected home, and how advances on both fronts are bringing us closer to the concept of having "relationships" with technology.

David DeWolf is the Founder and CEO of 3Pillar Global, one of the Mid-Atlantic’s fastest growing technology companies. Since founding 3Pillar in 2006, David has guided the company to a leadership position in the Product Development Services sector, establishing 3Pillar as the go-to innovator for content, information, and data-rich companies looking to grow revenue through software. David is passionate about software product innovation, entrepreneurship, and principled leadership. In 2012, he was named one of SmartCEO Magazine’s “Future 50.” In 2011, he was recognized by the Washington Business Journal as one of “40 Under 40” who are Washington, D.C.’s brightest young business leaders. David writes frequently about leadership, business, life and technology at DavidDeWolf.com. David and/or his writing has appeared in publications like Fortune, Fast Company, Investor’s Business Daily, Pando Daily, ZDNet, and many more.

Show Notes

• Visit David DeWolf's website: http://www.DavidDeWolf.com
• Follow David DeWolf on Twitter: http://www.twitter.com/ddewolf

Amy Herman joins us to talk about those topics and more. Amy is the author of the recently released book Visual Intelligence: Sharpen Your Perception, Change Your Life. She is a lawyer and art historian who uses great works of art to systematically sharpen observation, analysis, and observation skills. Amy has instituted a multitude of programs to help medical students and members of the FBI, the State Department, Fortune 500 companies, and the armed forces improve their observational skills so they can recognize and synthesize the most useful information in any given situation. She was also the Head of Education at The Frick Collection for over 10 years, where she oversaw all of the Collection’s educational collaborations and community initiatives. Amy's work has been featured in the Wall Street Journal, on CBS This Morning, and on NPR, among others.

Show Notes 

• Visit the Artful Perception website: http://aop.artfulperception.com/
• Buy Visual Intelligence on the Artful Perception website: http://aop.artfulperception.com/courses/book
• Watch Amy's TEDEd video, How Art Can Help You Analyze: https://www.youtube.com/watch?v=ubEadhXWwV4

Alex Tapscott joins us for this week's episode of the podcast to talk about those topics and more. His just-released book, Blockchain Revolution: How the Technology Behind Bitcoin is Changing Money, Business, and the World, looks at blockchain in-depth. It is co-written with best-selling author Don Tapscott and is based on interviews with a wide range of technology pioneers that includes Marc Andreesen, Tim Berners-Lee, and Vint Cerf, among others. Alex is the CEO and founder of Northwest Passage Ventures, an advisory firm that builds blockchain companies. In 2014, Alex wrote the seminal report on governing digital currencies for the Global Solutions Network program at the Joseph L. Rotman School of Management at the University of Toronto. 

Show Notes

• Visit the Northwest Passage Ventures website
• Visit the Blockchain Revolution book's website
• Follow Alex Tapscott on Twitter
• Follow Don Tapscott on Twitter

Mitch Gelman is a Senior Fellow in Media & Technology at the Newseum. He was previously VP of Product at Gannett, where he oversaw digital product development in key areas for properties that included more than 90 national and local news entities across the USA Today Network. Mitch was the Executive Producer on USA Today’s award-winning Harvest for Change VR series and has won awards including the Pulitzer, the News Innovation Award from the Knight Foundation, and the Best Use of Technology in Journalism from the National Press Foundation. Mitch was one of the co-authors of the Knight Foundation’s recently released whitepaper, Viewing the Future of Virtual Reality in Journalism. 

Show Notes

In addition to the usual podcast audio, we also recorded this episode of the podcast in 360-degree spherical video. You can step inside 3Pillar's Innovation Lab to watch Mitch Gelman and Will Sherlin talk about the future of VR via YouTube (https://youtu.be/NXTl3mfduEs) or 3Pillar's Facebook page (https://www.facebook.com/3PillarGlobal/). At around the 9-minute mark you can see footage of Andy Zipfel, Tony Orlando, and Michael Lisse narrating their close encounters of a virtual kind.

The guests on this episode of the podcast are Dan Greene, Chris Graham, and Sayantam Dey. Dan Greene is the Director of Architecture at 3Pillar Global. He has 18 years of software design and development experience, with software and product architecture expertise in areas including eCommerce, Geospatial Analysis, SOA architecture, Big Data, and Cloud Computing. Chris Graham leads the Media & Entertainment vertical at 3Pillar Global. He works with clients across the Media and Entertainment space including Broadcast Media, Online Media, and Publications and Newspapers. Sayantam Dey is the Director of 3Pillar’s Advanced Technology Group. He has been with 3Pillar for a decade, delivering enterprise products and building frameworks for accelerated software development and testing in various technologies. His current areas of interest are data analytics, messaging systems and cloud services.

Show Notes

• Read Sayantam & Dan's piece on the technology behind the POC: http://www.3pillarglobal.com/insights/real-time-analytics-visualization-apache-spark
• Follow Chris Graham on Twitter: https://twitter.com/ChrisGraham
• Follow Dan Greene on Twitter: https://twitter.com/MrDanGreene

William Duggan is the author of three recent books on innovation: The Seventh Sense: How Flashes of Insight Change Your Life (2015), Creative Strategy: A Guide for Innovation (2012), and Strategic Intuition: The Creative Spark in Human Achievement (2007). In 2007 the journal Strategy+Business named Strategic Intuition “Best Strategy Book of the Year.” He has BA, MA and PhD degrees from Columbia University, and twenty years of experience as a strategy advisor and consultant.

Professor Duggan teaches innovation in three venues at Columbia Business School: MBA and Executive MBA courses, and Executive Education sessions. In 2014 he won the Dean’s Award for Teaching Excellence. He has given talks and workshops on innovation to thousands of executives from companies in countries around the world.

Among the topics we discuss are why you're likely to get better results by being employee-centric rather than customer-centric, how scrapping performance reviews has helped companies like Adobe reach new heights, and what the org chart of today should look like.

David Burkus is the author of the just-released book Under New Management: How Leading Organizations are Upending Business as Usual. He's an assistant professor of management at Oral Roberts University, where he teaches courses on organizational behavior, creativity and innovation, and strategic leadership. David is also the founder and host of Radio Free Leader, a podcast that shares insights on leadership, innovation, and strategy.

Episode Highlights

Among the highlights of this week's episode are:

• We talk about some mind-boggling stats about email in the workplace, including this one: more than 108 billion emails were sent and received every day in 2014
• David shares his thoughts on why annual performance reviews do very little to improve performance and can be detrimental to employee morale
• We break down an interesting statistic that Google uncovered based on a careful review of their hiring process - after 4 interviews, they had an 86% chance of making the right hiring decision, with additional interviews only adding 1% more certainty

Show Notes

• Visit David Burkus' website: http://www.davidburkus.com
• Follow David Burkus on Twitter: http://twitter.com/davidburkus
• Read about Under New Management: http://davidburkus.com/books/under-new-management/
• Read about David's previous book, The Myths of Creativity: http://davidburkus.com/books/the-myths-of-creativity/
• Listen to the previous podcast episode we recorded with David Burkus on The Myths of Creativity: http://www.3pillarglobal.com/insights/getting-past-the-creativity-myth-with-david-burkus-2

Pete Kale joins us in-studio for this episode. Pete is an innovation expert who works for a federal government agency in the DC area. Over the course of his career, Pete has worked with a number of leaders in the field of design thinking. He has a special interest in envisioning what the world will be like many, many years from now and applying that thinking to solving problems in today's world. He writes about this and much more at www.PeteKale.com. Pete is also a long-time listener and friend of the podcast who has suggested a number of guests for us along the way!

As the head of the World Bank Group's Innovation Labs, Adarsh oversees a variety of programs, ranging from innovations in Big Data Analytics and Social Enterprise to the Open Aid Partnership and Human Centered Design. He is passionate about leveraging technology and data-driven innovations for international development and has managed programs on big data analytics, ICT-enabled citizen engagement, Open Innovations, Geospatial data, eLearning and other technology enabled platforms.

Show Notes

• Follow Adarsh Desai on Twitter: http://twitter.com/adarshdesai
• Read Adarsh Desai's latest blog posts on the World Bank's website: http://blogs.worldbank.org/team/adarsh-desai

Simon Ogus, COO of SportTechie.com, joins us to discuss those topics and more. SportTechie is a website dedicated to covering the intersection of sports and technology. The site covers the latest technological innovations, ideas, and products that impact the fan experience, player performance, and the sports industry as a whole. Sport Techie reports on cutting-edge developments in the sports industry with in-depth analysis and exclusive interviews. To find out more about the site or subscribe to receive their daily newsletter of the latest goings-on in the world of sports technology, you can visit www.SportTechie.com.

Show Notes

• Follow Simon Ogus on Twitter: https://twitter.com/SimonOgus
• Visit the SportTechie website: http://www.sporttechie.com/
• Follow SportTechie on Twitter: https://twitter.com/SportTechie

For Take 3, Scene 1, host Julia Slattery is joined by Dan Greene and Jessica Hall to talk about Product’s Role in DevOps. Among the topics they cover are why DevOps has become the hot topic du jour in the world of product development, why having the ability to deploy to production multiple times a day isn’t for everyone, and the motivation behind Dan Greene’s 2015 TechCrunch article titled ‘What is DevOps?’.

Jessica Hall is the Director of the Innovate practice at 3Pillar, where she specializes in bringing new ideas to market through rapid prototyping. Previously she built the UX team at CEB and led the creation of the Newseum’s interactive exhibits and websites. Her work has been recognized by the Web Marketing Association, American Association of Museums, The Webby Awards, Time, Graphic Design USA, Forbes, and The Washington Post. 

Dan Greene is the Director of the Advanced Technology Group in the US at 3Pillar Global. Dan has 18 years of software design and development experience, with software and product architecture experience in areas including eCommerce, B2B integration, Geospatial Analysis, SOA architecture, Big Data, and Cloud Computing. He is an AWS Certified Solution Architect who worked at Oracle, ChoicePoint, and Booz Allen Hamilton prior to 3Pillar. 

James Quigley is the CEO & Co-Founder of Canvas. He has a long history of building successful wireless companies. Prior to Canvas, he was Vice President and Managing Director at inCode Wireless, which was later acquired by VeriSign. Other successful start-ups with which he has worked include Aether Systems, Orbcomm, and Peak Technologies (formerly a division of R.R. Donnelley). James has won numerous awards for corporate leadership, including being named one of 2012’s Top 50 CEOs by the Center for Innovative Technology, one of the top 20 global executives in his field by CLO Magazine and the World Supply Chain Forum, and one of the top 15 DC start-up CEOs to follow on Twitter. In 2007, his team designed and delivered a mobile solution that was used for tracking deadly global pandemics, an application that ultimately won the Motorola Wireless Solution of the Year Award.

David J. Bland, a pioneer in the Lean Startup movement, shares advice on what to do when testing results come back mixed or inconclusive. David Burkus, author of The Myths of Creativity, talks about why we're hard-wired to understand life through the power of story and why that can be a problem in the business world. Scott Anthony shares an anecdote about the Manila Water partnership and how it's an example of an organization using a Minimum Viable Innovation System to great effect. Mitch Ditkoff tells a story meant to illustrate the importance of taking the road less traveled.

We'll also share just a few examples of things that can go wrong during the course of recording an episode, with hiccups on recordings with Nir Eyal, Greg Bandeau, and Mitch Ditkoff. Last but not least, we put a bow on the episode with a reading of the email from November 2013 that launched The Innovation Engine podcast.

Mark Schaefer joins us on this week's episode to discuss those topics and more. Mark is the founder and Executive Director of Schaefer Marketing Solutions, a marketing company that helps businesses grow through social media, content, and strategic marketing. His portfolio includes seven patents, two graduate degrees, a mentorship with Peter Drucker, and five best-selling marketing books, including The Content Code, The Tao of Twitter, and Return on Influence. Mark is a regular blogger at {grow}, one of the top marketing blogs in the world, and he teaches graduate marketing classes at Rutgers University. He has been a keynote speaker at a number of well-known events worldwide, including SXSW, Marketing Summit Tokyo, and the Institute for International and European Affairs. He’s also the co-host of The Marketing Companion, one of the top 10 marketing podcasts on iTunes.

Show Notes 

• Follow Mark Schaefer on Twitter: http://twitter.com/markwschaefer
• Visit Schaefer Marketing Solutions' website: www.businessesgrow.com
• Browse Mark's books on Amazon

Mitch Ditkoff is the co-founder and President of Idea Champions and the author of the just released Storytelling at Work: How Moments of Truth on the Job Reveal the Real Business of Life. Among the companies with which Mitch has worked over the course of his career to improve their innovation capacity are GE, Merck, AT&T, NBC Universal, and Coca-Cola. He blogs frequently at the Heart of Innovation blog on the Idea Champions website, as well as for outlets like the Huffington Post. 

Show Notes: 

• Visit The Idea Champions Website: http://www.ideachampions.com/
• Read Mitch Ditkoff's articles on The Huffington Post: http://www.huffingtonpost.com/mitch-ditkoff/
• Follow Mitch Ditkoff on Twitter: @MitchDitkoff

Monica Phillips is a motivational speaker, leadership coach, and the President of Spark Plug Labs, a consulting organization that provides coaching and training to leaders at startups and companies across a wide range of industries. She's an active member of the startup community in Silicon Valley, where she works closely with The Coaching Fellowship, a community of advisors that help female entrepreneurs bring their visions to life. Monica is also the host of Powerful Conversations, a podcast and radio show on the Voice America Network that features talks with thought leaders across industries and locations on a variety of business-oriented leadership and entrepreneurial topics.

Brant is the co-author of The Lean Entrepreneur: How Visionaries Create Products, Innovate with New Ventures, and Disrupt Markets. He is a Lean Startup thought leader who travels the world speaking to entrepreneurs at conferences, hackathons, and workshops. Among the companies he has spoken to or consulted for are Qualcomm, Intuit, Capital One, and Hewlett-Packard. Brant's startup career includes stints at Tumbleweed, Timestamp, WildPackets, inCode, and many others. He has over 20 years of experience in IT and bringing technology products to market. He is also the author of The Entrepreneur’s Guide to Customer Development, which has over 50,000 copies in circulation.

Show Notes

• The Lean Entrepreneur website: http://leanentrepreneur.co
• Brant Cooper's website: http://market-by-numbers.com/
• Brant Cooper on Twitter: https://twitter.com/brantcooper

Guests on this week's episode include 3Pillar’s Kevin Boyle, Matt Sich, Paul Axente, Chris Graham, and David DeWolf. Kevin Boyle talks about the origins of the app and the void he and colleagues experienced that it could help fill. Matt Sich, a “unicorn” designer/developer, talks about trial and error during the development process and why iterative design is additive rather than subtractive. Paul Axente is a UX Engineer who took Matt's first concepts and built upon them. Paul talks about 3D Touch interactions in iOS 9, how he envisions future versions of the app employing 3D Touch, and the inspiration for the visual treatment he gave the app. Chris Graham, of episode 78 fame, helped shape the vision for the project. He narrates a walk-through of a demo version of the app once it’s nearly ready to submit to Apple for approval. 3Pillar CEO David DeWolf, who has appeared in numerous previous episodes, closes out the episode. David talks about why he green lit the app’s development in the first place and the benefits of getting outside your comfort zone to do something different.

Laura Vanderkam joins us on this week’s episode to discuss those topics and more. Laura is the author of, most recently, I Know How She Does It: How Successful Women Make the Most of Their Time. She’s also the author of 168 Hours: You Have More Time Than You Think and the What the Most Successful People Do Before Breakfast series of ebooks. Laura is a frequent contributor to Fast Company.com and is a member of USA Today’s Board of Contributors. Her work has appeared in publications like The Wall Street Journal, The New York Times, and Fortune, and she has appeared on the Today Show, Fox & Friends, and on numerous other TV outlets to discuss her ideas on time management, productivity, and more.

Neel Doshi and Lindsay McGregor join us on this episode of the podcast to discuss all that and more. Neel and Lindsay are co-founders of Vega Factor, a company focused on unlocking human potential to build the most adaptive organizations. Prior to founding Vega, Neel was a Partner at McKinsey & Company, as well as CTO and a founding member of Genesant Technologies. Lindsay is a former consultant at McKinsey & Company, where she led strategic and operational projects for Fortune 500 companies in the financial services, media, nonprofit, and education sectors. 

Show Notes

• Visit the Primed to Perform website to take a ToMo survey to see how your company fares
• Follow Neel Doshi on Twitter
• Follow Lindsay McGregor on Twitter
• Follow the official Vega Factor on Twitter

Whitney Johnson joins us on this episode of the podcast to discuss those topics and more. Whitney's latest book, Disrupt Yourself: Putting the Power of Disruptive Innovation to Work, will be published on October 6th. Whitney is a Founder and Managing Director of The Springboard Fund, a for-profit investment firm that invests in selected women-led, high growth businesses. She is also the co-founder of Rose Park Advisors, where she and co-founder Clayton Christensen led the seed round for Korea’s Coupang, currently valued at $2.2 billion.

In addition to her books, Whitney is a frequent contributor to the Harvard Business Review and is quoted frequently in publications like Fast Company. Whitney has received widespread recognition for her work and ideas, including being named one of Fortune’s 55 Most Influential Women on Twitter in 2014. This is Whitney's second appearance on the podcast, having joined us for the 23rd episode of The Innovation Engine last year to talk about driving disruptive innovation and her first book, Dare, Dream, Do.

Show Notes

• Visit Whitney Johnson's website
• Follow Whitney Johnson on Twitter: @JohnsonWhitney
• Share the "Thunderclap" for Disrupt Yourself to spread the word about the book

Chris Graham joins us on this week's episode to talk about those topics and more. Chris is the Client Executive in the Media & Entertainment vertical here at 3Pillar Global. Chris works with clients across the Media and Entertainment space, including Broadcast Media, Online Media, Publications and Newspapers, Gaming, Music, and Sports. You can follow him on Twitter at @ChrisGraham for his takes on all things Media & Entertainment-related. 

Irene C L Ng is a Professor of Marketing and Service Systems and Director of the International Institute for Product and Service Innovation at WMG, University of Warwick. In addition to her role at IIPSI, Irene also leads the £1.2m UK government-funded HAT research project. She has published numerous articles in a multitude of domains, including management, marketing, engineering, information systems, economics, education, and sociology. Irene is also the author of two books, The Pricing & Revenue Management of Services: A Strategic Approach, and the highly acclaimed Value and Worth: Creating New Markets in the Digital Economy.

UXDC 2015 will be held in Washington, DC on October 9th and 10th, and will feature 35 hours and over 30 sessions. The conference will include UX professionals, junior designers, students, and a multitude of experts from UX-related fields coming together to discuss UX strategy, deliver results, and help UX professionals get ahead.

Jo Golden is a member of the DC Chapter of the User Experience Professionals' Association (UXPA), a highly active local nonprofit association that represents community of individuals interested in usability, user experience design, interaction design, and their many related fields. She is also on the Organizing Committee of UXDC 2015, which is being hosted by the UXPA DC chapter. Jo is a social scientist who works at the intersection of strategy, sense-making, story, and meaningful experience design.

Show Notes

• Visit the UXDC website
• Follow UXDC on Twitter
• Follow Jo Golden on Twitter
• Connect with Jo Golden on LinkedIn

David DeWolf is the Founder and CEO of 3Pillar Global, one of the Mid-Atlantic’s fastest growing technology companies and the generous sponsor of this very podcast. Since founding 3Pillar in 2006, David has guided the company to a leadership position in the Product Development Services sector, establishing 3Pillar as the go-to innovator for content, information, and data-rich companies looking to grow revenue through software. David is passionate about software product innovation, entrepreneurship, and principled leadership. In 2012, he was named one of SmartCEO Magazine’s “Future 50.” In 2011, he was recognized by the Washington Business Journal as one of “40 Under 40” who are Washington, D.C.’s brightest young business leaders. David writes frequently about leadership, business, life and technology at DavidDeWolf.com, and he or his writing has appeared in publications like Fortune, Fast Company, Investor’s Business Daily, Pando Daily, ZDNet, and many more. You can also follow him on Twitter at @DDeWolf. 

Show Notes

• Video with interviews of CVS Health EVP Helena Foulkes and Fitbit Founder & CEO James Park 
• More information about the findings of the original Product Development Success study and PDSI

• The groundbreaking study that led to a number of insights about motivation in the workplace
• The concept of "inner work life" and why it's important to get right in any company
• Why progress checklists and daily journals can be powerful tools for anyone looking to build high-performing teams.

Dr. Teresa Amabile, co-author of The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work, joins us this week to discuss those topics and more.

Dr. Amabile is the Edsel Bryant Professor of Business Administration in the Entrepreneurial Management Unit at Harvard Business School. She is also a Director of Research at the school, where she teaches courses on creativity, leadership, and ethics. Dr. Amabile has spoken to a range of groups around the world about her research, including giving a TedX talk on the Progress Principle in 2011. Dr. Amabile was also the host and instructor of Against All Odds: Inside Statistics, a twenty-six-part instructional series originally broadcast on PBS.

Show Notes

• Follow Dr. Teresa Amabile on Twitter: http://twitter.com/teresamabile
• Visit the official website for The Progress Principle to buy the book and explore related resources: http://www.ProgressPrinciple.com

Kai Engel and Violetka Dirlea join us on this week's episode to discuss those topics and more. Kai and Violetka are partners & Global Innovation Leaders at A.T. Kearney and two of the co-authors of Masters of Innovation: Building the Perpetually Innovative Company. Kai Engel leads A.T. Kearney’s Innovation Practice for Europe and founded the annual Best Innovator Competition in 2003. He regularly chairs top executive roundtables and is a frequent presenter at business and industry conferences. Violetka Dirlea is an industrial manufacturing expert and head of A.T. Kearney’s Innovation Practice for the Americas. She has extensive consulting experience, with a focus on development competitive advantages, delivering tangible results, and improving overall business performance. A. T. Kearney is a leading global management consulting firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues. 

Ned Sherman is the Co-Founder and CEO of Digital Media Wire, a media company that provides strategic consulting, manages marketing campaigns for digital media brands, and owns and produces industry conferences. Digital Media Wire publishes daily newsletters and operates the popular DMWMedia.com news and community portal. Ned currently sits on the board of The Technology Council of Southern California and the NAB Show Advisory Council. He is founder and creator of the Billboard Digital Entertainment Awards, which he sold to VNU/Nielsen in 2006, and is co-founder and co-creator of Digital Entertainment World, a joint venture with IDG World Expo. You can follow Ned on Twitter at @NedSherman, and you can learn more about the DEW Expo at http://www.dewexpo.com/. 

Sapienza Consulting is a leading provider of space mission and project support through people, software, and services. The company has been a supplier to the European Space Agency since 1994. Mike Bearman is the Managing Director and Founder of Sapienza. His background in project management led him to found Sapienza, which specializes in Internet-based project management solutions for space agencies. Andrea Bennetti is the Commercial Director at Sapienza, where he is responsible for the company’s commercial strategies and activities for mission-critical applications. He leads the company’s Innovation and New Product Development strategies and oversees Marketing and Sales across all business streams. 

• Why dealmaking is an important skill for anyone in the business world
• Why asking yourself ”So what?" can be a powerful question any time you feel stuck
• How you can use a Motivation Mosaic to understand all the different angles that may eventually impact whether or not a deal gets made

Jeff Cohen is a Founding Partner of Beverly Hills-based Cohen Gardner LLP, an entertainment law firm whose specialties include Entertainment Finance; Intellectual Property & New Media; and Development, Production & Distribution. Jeff has written numerous articles on business, technology, and entertainment matters for CNBC, The Huffington Post, Backstage, Lawyerist, and others. Among Jeff’s claims to fame is that he starred in the beloved 1980s film ‘The Goonies’ as Chunk. You can follow Jeff on Twitter at @Jeff_B_Cohen. 

• Why marketing touches more areas of a business than ever before
• The concept of "the visual web" and why looks matter when it comes to marketing
• How to go about reverse engineering your company’s social media strategy

Dr. Leigh George joins us to discuss those topics and more. Dr. George is the Founder & CEO of Freedom, a boutique consulting company that helps organizations that feel stuck clear the way for innovation. She was previously the Director of Marketing and Communications at URAC, the VP of Social at Ogilvy, and the Director of Strategy at R2Integrated. Dr. George is one of the few people in the country with a PhD in Branding History and Theory, which she earned from Binghamton University. To learn more about Dr. George and her company, please visit www.findfreedom.co or follow Leigh on Twitter at @LeighGeorge. 

• Why fast, frequent, frugal failure can be a recipe for innovation success
• The types of brain waves necessary for any of us to innovate successfully
• What to expect from the next wave of innovation in the world of health care.

As a global thought leader on Innovation and Digital Health, Dr. Wasden has written and published over 60 articles, book chapters, and reports on the topic. He speaks often on how Innovation and Digital Health are transforming the practice of medicine, the delivery of care, and the creation of an entirely new wellness paradigm. Dr. Wasden is a named inventor on 11 issued patents and has been a leader in 10 different startups, where he developed many of his ideas around the innovation cycle and lifecycle and which he outlines in his forthcoming book, Tension: The Energy of Innovation – How Harnessing Tension Fuels Your Creative Genius. 

David Burkus joins us to discuss those topics and many more. David is the author of The Myths of Creativity: The Truth About How Innovative Companies Generate Great Ideas. He is also an assistant professor of management at Oral Roberts University, where he teaches courses on organizational behavior, creativity and innovation, and strategic leadership. David writes regularly for the Harvard Business Review, Forbes, PsychologyToday, and 99U. His writing has also appeared in Fast Company, Bloomberg BusinessWeek, and an assortment of author publications. He’s also the founder and host of LDRLB, a podcast that shares insights on leadership, innovation, and strategy.

• Why “There’s an app for that” are the 5 most insidious words in the English language
• 3 principles anyone can follow to create products that don’t force us to interact with yet another screen
• Why it's important to establish and understand the difference between User Experience and User Interface.

Golden Krishna, author of the recently released design manifesto The Best Interface is No Interface, joins us to discuss all that and more. For more than a year Golden has been at Zappos, where he works with small teams in the company’s research and development labs to "build & explore new opportunities to push one of the world’s greatest customer service companies toward new directions that deliver happiness." Prior to Zappos, Golden served as a Senior Designer at Samsung, where he worked in their innovation lab alongside engineers, industrial designers, and business strategists to create new products and services that could ship within 18-24 months.

Show Notes: 

• Follow Golden Krishna on Twitter: @GoldenKrishna
• Visit the website for Golden's book: www.nointerface.com/book
• Visit Golden’s website: www.GoldenKrishna.com

Chris Ullrich, Vice President of User Experience at Immersion Corporation, joins us to talk about these topics and more. Immersion is one of the worldwide leaders in haptic touch technology. At Immersion, Chris is responsible for ensuring that haptic products and technologies designed by the company are highly valued by users, developers, and OEM customers. Since joining Immersion in 2000, Chris has worked across departments to innovate, develop, and bring to market a variety of technologies. He has also directed software research and development in 3-D, directed the medical simulation engineering team, and led the design and development of next-generation surgical instruments. 

• Read Greg's work on Forbes.com
• Read Greg's work on the Harvard Business Review 
• Read Greg's work on Innovation Excellence.com

Mike Shipulski is a Product Development Executive with 15+ years of experience leading product development efforts. In 2014, Mike was named the #1 innovation blogger in the world at InnovationExcellence.com. He was a Six Sigma at GE when the company started its Six Sigma efforts. Mike writes about innovation every week at www.shipulski.com. You can follow him on Twitter at @MikeShipulski. 

Nathan Furr joins us to discuss those topics and more. Nathan is an author, speaker, and Assistant Professor of Entrepreneurship, Innovation, and Strategy at Brigham Young University. His most recent book is The Innovator’s Method: Bringing the Lean Start-Up Into Your Organization, which he co-authored with Jeff Dyer. Nathan is also the co-author of Nail It Then Scale It: The Entrepreneur's Guide to Creating and Managing Breakthrough Innovation, which he wrote with Paul Ahlstrom. Among the outlets in which Nathan's writing has appeared are Forbes.com and the Harvard Business Review. 

Rowan Gibson is a world-renowned innovation expert who has served as a keynote speaker on the subject of innovation in 60 countries around the world. Rowan is the internationally bestselling author of two major books on corporate innovation and business strategy: Innovation to the Core and Rethinking the Future, both of which are published today in over 20 languages. Rowan is also the co-founder of Innovation Excellence.com, the most popular innovation website in the world, built on an international group of over 22,000 members from 175 countries. 

Rowan Gibson is a world-renowned innovation expert who has served as a keynote speaker on the subject of innovation in 60 countries around the world. Rowan is the internationally bestselling author of two major books on corporate innovation and business strategy: Innovation to the Core and Rethinking the Future, both of which are published today in over 20 languages. Rowan is also the co-founder of Innovation Excellence.com, the most popular innovation website in the world, built on an international group of over 22,000 members from 175 countries. 

Alex Besen joins us to discuss these topics and more. Alex is the Founder & CEO of The Besen Group, a consulting organization with expertise in the mobile data industry. Alex has over two decades of experience in the mobile industry, managing a network of independent consultants and channel partners. He also provides advisory and training services to corporate executives in the mobile data industry. Alex is a frequent speaker at industry conferences and has spoken at events like the Sprint Mobility in Action Summit 2014, MVNO World Congress 2013, and CCA Global Expo 2013. He has also been quoted in leading publications like USA Today, the New York Times, Business Week, Computerworld, the Chicago Tribune, and Information Week.

Tim is the author of Think Better: An Innovator’s Guide to Productive Thinking and co-author of Never Be Closing: How to Sell Better Without Screwing Your Clients, Your Colleagues, or Yourself. Throughout his career, he has helped Fortune 500 and FTSE 100 organizations in the US, Canada, and the UK create innovation, marketing, new product, and workplace transformation programs. He’s a Founding Partner at ThinkX Intellectual Capital, an innovation consulting firm that teaches Productive Thinking, a core skill for developing new products and processes, new organizational structures, new marketing and business strategies, and solve problems in general. 

Mitch Ditkoff is the co-founder and president of Idea Champions. For the last 2 years, he has been named one of the top 5 speakers on innovation by one of the leading speaker’s bureaus in the US. In 2010 and 2011, he was voted the #1 innovation blogger in the world. He has worked with companies including GE, Merck, AT&T, NBC Universal, Coca Cola, and many more to improve their innovation capacity. Mitch blogs frequently at the Heart of Innovation blog as well as for outlets like the Huffington Post. He has been an adjunct faculty member at leadership development programs at schools like Duke’s Fuqua School of Business, GE’s Crotonville Management Center, and the University of New Mexico’s Anderson School of Management.

See the following links for more information on Pete Erickson and Modev: 

• Modev website: http://gomodev.com
• Pete Erickson on Twitter: https://twitter.com/peteerickson
• Modev on Twitter: https://twitter.com/gomodev
• ModevCon website: http://modevcon.com

Stephen Shapiro joins us to discuss those topics and more. Stephen is a best-selling author and keynote speaker who has worked with companies like 3M, Procter & Gamble, Marriott, Nike, and Microsoft to improve their innovation practices. His fifth and most recent book is titled Best Practices are Stupid, which was named the best innovation and creativity book of 2011 and is an international #1 business best-seller. Stephen is also the author of Personality Poker, The Little Book of Big Innovation Ideas, Goal-Free Living, and 24/7 Innovation. 

Among the networks and publications Stephen has appeared on or in are CNBC, CBS, ABC, USA Today, Fortune, and Wall Street Journal. During his 15-year career at Accenture, he led a 20,000-person innovation practice. You can find out more about him on his website at www.stephenshapiro.com and you can follow him on Twitter at @stephenshapiro. 

Dr. Chou has been a pioneer in the enterprise's move to the cloud for the better part of 2 decades. From 1999 to 2005 he served as President of Oracle On Demand, who delivered Oracle business applications as a cloud service, using modern terminology. For the last 8 years he has been a lecturer at Stanford University, where he created Stanford’s widely acclaimed Cloud Computing course, CS309A. He’s also taken on the role as a member of the board of two new application cloud service companies: Burstorm, a provider of CAD applications for cloud architects and Cloudbook, a provider of storytelling software. He has appeared in numerous publications, including Forbes and The Economist, as well as delivered keynote speeches on cloud computing on six continents.

Jeneanne Rae, Founder and CEO of Motiv Strategies and a widely recognized expert on customer experience and services innovation, joins us as this week's guest. Bloomberg Businessweek named Jeneanne one of its “Magnificent Seven Innovation Gurus” and “Best Leaders of the Year” based on her groundbreaking work in the study of service innovation. Jeneanne writes frequently for the Harvard Business Review, and her work has also appeared in publications like Design Management Review and Fast Company. Over her more than 20 year career she has worked with some of the most beloved and well-respected companies both large and small, to help deliver meaningful innovation in their respective markets.

Blair Miller has served numerous Fortune 500 companies since founding Blair Miller Innovation in 1990. Companies with which he has worked include Cadbury Schweppes, Coca-Cola, Dupont, Deloitte, and Kodak. Among Blair's most notable contributions to the innovation field is the creation and publication of his one-of-a-kind diagnostic tool Foursight: The Breakthrough Thinking Profile. Foursight has offered thousands of individuals and teams the ability to see how their personal approaches to problem solving affects their creative output.

Daniel Burrus is the author of six books, including the #1 Amazon bestesller Flash Foresight: How to See the Invisible and Do the Impossible. He started Burrus Research 31 years ago and is one of the most popular Influencers on LinkedIn, with more than 370,000 followers of his profile page as of this writing. 

Jeffrey is the author of "Relentless Innovation: What Works, What Doesn't - And What That Means For Your Business" and an award-winning blogger at the Innovate on Purpose blog. OVO Innovation recently released its OVO InnoTraits™ Assessment, which is based in part on findings in the white paper we discuss on the podcast, "Unusual Suspects: Identifying High Capacity Innovators in Your Organization."  

Why is process so vital for driving innovation and keeping companies on the path to sustained profitability? That's the topic of discussion on the 11th episode of The Innovation Engine podcast, with in-studio guest Dr. Mahesh Joshi, Director of the Innovation and Entrepreneurship Program at George Mason University. 

Jessica Hall, Director of 3Pillar's Innovate Practice, joins us on the 9th episode of "The Innovation Engine" podcast to discuss content monetization, the workshop on that subject she'll be presenting at the NAB Show in Las Vegas on April 9th, and why prototyping can be the best way to test out innovative new ideas. 

Among the topics we discuss on this episode of the podcast are the benefits of innovative marketing, crowdfunding as a new form or market research, the impact 3-D printing will have on the world of manufacturing, and how [Fuse] Chicken applies agile software development methods to the world of product manufacturing.